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Phil

Phil

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Phil
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  • We have corrected it on your website. Please check it out. Best regards
  • Your child theme is the culprit. After I deactivated it, the date displays correctly: https://forum.muffingroup.com/betheme/uploads/901/Z0OQ3KLQQDCW.png Please contact your web developer and ask to check which change in the files is the root cause. …
  • Hi, It is a Mega Menu with a tabber enabled. https://support.muffingroup.com/video-tutorials/tabber-tutorial-build-content-tabs-visually-in-bebuilder/ In each tab, there is a shop element with the appropriate category selected. Best regards
    in Category Megamenu Comment by Phil 2:00PM
  • It is not a BeBuilder content, but a WPBakery one. I do not see it activate in your WP panel, so please go to Betheme -> Plugins, install it there, and then you will be able to edit your pages with that builder. https://forum.muffingroup.com/beth…
  • You can use other free plugins, but we will not be able to help you with them, and if you encounter any problems during implementation. But you can still contact the plugin authors with any struggles. Best regards
  • Hi, Try this CSS code: #Top_bar.is-sticky .menu_wrapper{  background-color: rgba(16, 20, 23, .97); } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. But note that it will add background only to the menu, as it drops below …
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and I will see if it can be implemented in another way. Notice! Please attach a link to…
  • Please send us your license key and the WordPress dashboard access to both domains privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice…
  • Hi, Please see the following article: https://help.market.envato.com/hc/en-us/articles/205604563-View-Download-Invoices Best regards
    in Invoice Comment by Phil 12:01PM
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussio…
  • Now it works, thanks. We are checking that.
  • Hi, The only option would be to hide some categories using custom CSS, but at the start, all posts from different categories will appear, until you choose the categories at the top. If you want to try with a custom CSS code, please send a link to yo…
  • I tried again, but the problem reoccurred. I am not allowed to provide an IP address, but please write to us about this through the contact form you used to send dashboard access, and the person who manages the mailbox will provide you with the nece…
  • Sorry, you wrote outside our working hours, so we could not respond. To check that, I will need access to your website. Please send WP dashboard access as you did previously. Thanks
  • Sorry, you wrote beyond our working time, and I could not answer you. 1) It has been done with Slider Revolution. You can find tutorials about this tool here: https://www.sliderrevolution.com/faqs-and-tutorials/ 2) Please send us the WordPress dashb…
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to this f…
  • Hi, I can see that on your staging site Betheme is still installed and active: https://forum.muffingroup.com/betheme/uploads/897/VLVOLD36BXHA.png Are you sure that you removed files from there? Best regards
  • Hi, You have to use an external plugin to achieve that. We cannot suggest any other plugins than the one we support, and you can find a list here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility About the plugin configur…
  • Can you be more specific about which links do not work, please? The ones I tested are working fine. Thanks
  • We will need both WP and FTP access. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • 1) Instead of using px values, you can try others that are based on the screen width, like % or vw. 2) Yes, you can. When fileds has these icons above: https://forum.muffingroup.com/betheme/uploads/273/62D8G3DO3N1X.png It means that you can set indi…
  • In that demo, banner boxes here have a custom height set, and that is why it might be cut. To correct that, go to the Style tab of this element, and change Height to auto: https://forum.muffingroup.com/betheme/uploads/567/BY9QI50TH8CW.png By green b…
  • Hello, 1) I noticed that only the mega menu template did not work, but after re-saving the permalink and purging SG cache, it started to work again. After that, all templates opened properly. Have you noticed any particular steps to reproduce that? …
  • Hi, Instead of an HTML element, try to use plain text instead. You can also attach a screenshot showing your construction and what you want to achieve. Best regards
  • I tried to check that, but after I entered BeBuilder, it could not load, and I got this: https://forum.muffingroup.com/betheme/uploads/271/7COQKLJ913D2.png I will try again later. Best regards
  • Open the mobile breakpoint, and there you can adjust styles. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
  • I mean the Taxonomies Excluded field. https://forum.muffingroup.com/betheme/uploads/047/FO095GU1O9VG.png Best regards
  • Hi, Please try to use Exclude option, with exclude set to "Current". Thanks
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this forum d…
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