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Phil

Phil

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Phil
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  • In the newest pre-built websites, we do not use Slider Revolution, as, besides being a powerful tool, it is also really heavy and has a huge impact on the website's performance. Moreover, most of the layouts our graphic designer creates can be easil…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
  • Hi, 1) Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sticky-sidebars-and-elements/ 2) There is no option to change this color there as it is styled by the browser and CSS does not overwrite it. Best regards
  • Hi, To achieve that, I suggest using the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/how-to-build-a-header-like-apple-com/ Best regards
  • Hi, Colors can be adjusted in Betheme -> Theme options -> Colors -> Menu: https://forum.muffingroup.com/betheme/uploads/935/I1K5NF0JOZ9C.png Font size is based on the Main Menu from Betheme -> Theme options -> Fonts -> Size & S…
    in Mobile menu Comment by Phil 10:00AM
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
  • Stretch in section options affects wraps only, and stretch in wraps affects columns only. https://forum.muffingroup.com/betheme/uploads/054/X3ZPU1U1JXSF.png If you want to have icon boxes with equal heights, you must adjust them manually. Best rega…
  • When you edit your slider with the Slider Revolution and click on the preview button, does it preview this slider?
  • We are still working on that. The problem goes deeper, and we must ensure that everything works properly, but we are on final straight, as we are on the testing part. It should be resolved by tomorrow. Best regards
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, go to Betheme -> System Status, and see if your server meet theme requirem…
  • Hi, We have located the root cause of this issue, and we are working to correct it. Best regards
  • I meant other users with similar problems you mentioned in this topic, not your other message. 😉 We are working to fix this issue globally.
  • Hi, Do you have all other plugins inactive while importing that demo? Did you try opening any of the imported pages with Elementor? Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Also, please tell us which pre…
  • You must change the display trigger to "On start with delay", and set the delay there: https://forum.muffingroup.com/betheme/uploads/740/5WAIEJDJ6KAC.png Best regards
  • Try this CSS code: .mfn-header-menu .menu-item .menu-label:has(+.menu-desc){  font-size: 15px;  line-height: 1.3em; } Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • One of your custom CSS codes is the culprit. After deactivating custom CSS on your website, it looks like this: https://forum.muffingroup.com/betheme/uploads/769/QLS4DWFSH2WO.png To find the root cause, remove your custom CSS one by one. You can omi…
  • Most likely, they disappeared because of this incorrect HTML. You can bring back your content with Revisions, but you must correct everything before saving the page. https://support.muffingroup.com/video-tutorials/how-to-manage-revisions-in-muffin-l…
  • Hi, We got similar reports, and we are currently checking that. I will let you know when we find what causes this. Best regards
  • We are checking that right now. As soon as we fix it, I will let you know. Best regards
  • Sometimes WordPress does not show all available updates for some reason. If you have any other plugin or theme that can be updated, update it, and then you should see a new Betheme update available. Best regards
    in Slider Comment by Phil April 15
  • Sorry, but we have not got any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the …
  • I am happy I could help. If you have any other questions or problems, feel free to ask. Best regards
  • We have received your private message, and we are checking it. I will get back to you later with new information. Best regards
  • Please send this information privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please attach a link to this forum discussion. Thanks
  • Slider Revolution templates are available only for a premium version of this plugin, which must be purchased separately. However, you can still import sliders from Betheme's pre-built websites. Steps are described here: https://support.muffingroup.c…
  • Try the following CSS code: .widget_product_categories ul li a, .widget_product_categories ul li .count{  display: inline-block!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Yes, if you would like to use mega menus in that demo, you must create them from scratch. Also, please note that the mega menu templates work only with the header template made with the Header Builder. https://support.muffingroup.com/video-tutorials…
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