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• We are still working on that. The problem goes deeper, and we must ensure that everything works properly, but we are on final straight, as we are on the testing part. It should be resolved by tomorrow. Best regards

  in Issue with Templates showing 404 + slider categories not showing. Comment by Phil April 16
• Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, go to Betheme -> System Status, and see if your server meet theme requirem…

  in Your browser sent a request that this server could not understand Comment by Phil April 16
• Hi, We have located the root cause of this issue, and we are working to correct it. Best regards

  in Testimonial category selection is not appearing in Builder Comment by Phil April 16
• I meant other users with similar problems you mentioned in this topic, not your other message. 😉 We are working to fix this issue globally.

  in Query Loop problem Comment by Phil April 16
• Hi, Do you have all other plugins inactive while importing that demo? Did you try opening any of the imported pages with Elementor? Best regards

  in Can't Import prebuild website Comment by Phil April 16
• Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Also, please tell us which pre…

  in BeTheme Demo Import Failing + Layout Broken After Install Comment by Phil April 16
• You must change the display trigger to "On start with delay", and set the delay there: https://forum.muffingroup.com/betheme/uploads/740/5WAIEJDJ6KAC.png Best regards

  in Footer Popup Timing Comment by Phil April 16
• Try this CSS code: .mfn-header-menu .menu-item .menu-label:has(+.menu-desc){  font-size: 15px;  line-height: 1.3em; } Thanks

  in Menu Description Position Comment by Phil April 16
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in Client slider image size Comment by Phil April 16
• Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…

  in Megamenu Category Comment by Phil April 16
• One of your custom CSS codes is the culprit. After deactivating custom CSS on your website, it looks like this: https://forum.muffingroup.com/betheme/uploads/769/QLS4DWFSH2WO.png To find the root cause, remove your custom CSS one by one. You can omi…

  in Need to make site completely with black background Comment by Phil April 16
• Most likely, they disappeared because of this incorrect HTML. You can bring back your content with Revisions, but you must correct everything before saving the page. https://support.muffingroup.com/video-tutorials/how-to-manage-revisions-in-muffin-l…

  in Elements and Wraps Alignment Issue Comment by Phil April 16
• Hi, We got similar reports, and we are currently checking that. I will let you know when we find what causes this. Best regards

  in Query Loop problem Comment by Phil April 15
• We are checking that right now. As soon as we fix it, I will let you know. Best regards

  in Issue with Templates showing 404 + slider categories not showing. Comment by Phil April 15
• Sometimes WordPress does not show all available updates for some reason. If you have any other plugin or theme that can be updated, update it, and then you should see a new Betheme update available. Best regards

  in Slider Comment by Phil April 15
• Sorry, but we have not got any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the …

  in LIVE SITE: Bug in Mobile Template Menu Comment by Phil April 15
• I am happy I could help. If you have any other questions or problems, feel free to ask. Best regards

  in Select categories in the blog filter Comment by Phil April 15
• We have received your private message, and we are checking it. I will get back to you later with new information. Best regards

  in Exclude current post form Queery Loop Comment by Phil April 15
• Please send this information privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please attach a link to this forum discussion. Thanks

  in How do I make the author picture appear in mobile view for the "Book" template? Comment by Phil April 15
• Slider Revolution templates are available only for a premium version of this plugin, which must be purchased separately. However, you can still import sliders from Betheme's pre-built websites. Steps are described here: https://support.muffingroup.c…

  in Slider Revolution is not included plugins? Comment by Phil April 15
• Try the following CSS code: .widget_product_categories ul li a, .widget_product_categories ul li .count{  display: inline-block!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards

  in Need to make site completely with black background Comment by Phil April 15
• Yes, if you would like to use mega menus in that demo, you must create them from scratch. Also, please note that the mega menu templates work only with the header template made with the Header Builder. https://support.muffingroup.com/video-tutorials…

  in IMPORT MENU AND HEADER FROM PRE-BUILT WEBSITE Comment by Phil April 15
• Hi, We provide this forum in English only. Rewrite your message in English, please, and attach screenshots showing your issue. Thanks

  in Your browser sent a request that this server could not understand Comment by Phil April 15
• I have received your private message, and we are working on that. Best regards

  in Category Megamenu Comment by Phil April 15
• Hi, All available fields for the contact box on the map are these ones: https://forum.muffingroup.com/betheme/uploads/732/N9DFYJZ40SHV.png Adding new fields would require modifying theme files, which we do not provide support for. As a workaround, y…

  in change link icon in contact box to social media icon Comment by Phil April 15
• Hi, Please go to Betheme -> Theme options -> Performance, change Builder local styles to Inline in header, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/643/SAKCV7046HLR.png Best regards

  in Something strange happens when passing from any page to my contact page Comment by Phil April 15
• I am glad I could help, and that you managed to resolve it. If you have any other questions or problems, feel free to ask. Best regards

  in I can't edit the old content of my web Comment by Phil April 15
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in How do I make the author picture appear in mobile view for the "Book" template? Comment by Phil April 15
• Hi, Please try the following CSS code: .mfn-header-menu .mfn-menu-link .label-wrapper{  flex-direction: column-reverse; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards

  in Menu Description Position Comment by Phil April 15
• Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…

  in Slider Revolution is not included plugins? Comment by Phil April 15
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