Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It still does not work, unfortunately: https://forum.muffingroup.com/betheme/uploads/054/9PTAMERZO7RX.png
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FTP credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/941/4C5VBQKYDV8H.png Are you sure that they are correct? You did not include the host address, so I used a link to your site. Best regards
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The height value is too low, and that is why the arrows are not visible. https://forum.muffingroup.com/betheme/uploads/610/0G6D4GG4IY9D.png When you increase height, they will appear. Best regards
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I received your FTP credentials, but they do not work: https://forum.muffingroup.com/betheme/uploads/017/V3UR2E1M1K3E.png Are you sure that they are correct? Did you whitelist Poland for FTP access as well? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
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I do not see any link to your website here. Where did you send it? Best regards
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Hi, There is no option for that at the moment, but we have it on our to-do list. Best regards
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The following script at the very beggining in your webstie source is the culprit: https://forum.muffingroup.com/betheme/uploads/629/RWRO8Q1XBOBD.png We checked all the places, but we could not find it. You did not attach FTP credentials, so we could…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
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I believe that you confused this topic with another one you created: https://forum.muffingroup.com/betheme/discussion/80521/after-new-update-site-has-lost-its-menu-on-pages-and-format-in-betheme-is-all-off-template#latest In this current topic where…
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Hi, Did you register your license key through Betheme -> Dashboard? If yes, please try to deregister and register it again, then check if the problem persists. Thanks
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Hi, The discussion and comment hierarchy is the same as on other forums, so I do not quite understand what you refer to. Can you explain that in more detail, please? Thanks
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Hi, Please do not create duplicate discussions: https://forum.muffingroup.com/betheme/discussion/80521/after-new-update-site-has-lost-its-menu-on-pages-and-format-in-betheme-is-all-off-template#latest Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this does not help, please keep the minifying plugin disabled, as I need …
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Try the following CSS code: .portfolio_group.grid .portfolio-item .desc .desc-wrapper{ display: block!important; width: 100%!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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I am sorry, but I do not quite understand what your goal is. Can you explain in more detail what you want to achieve, please? Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Did you try adjusting the menu items' padding in the Style tab? Best regards
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I am happy to see that it works. Best regards
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Please follow our changelog to see if we implement it at any time. 🙂 https://support.muffingroup.com/changelog/ Thansk
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To check that we will need FTP access as well. Please send another message with complete data. Thanks
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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To check that I will need WP dashboard access anyway. Did you send it? Best regards
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Hi, Please see the following article: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ Best regards
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Hi, Coping sections can be done with a single-page import feature: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Coping headers and footer is a little more complicated as you should set up a staging domain where you can …
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I have checked that and categories are searchable: https://forum.muffingroup.com/betheme/uploads/923/XGWNHAEOYEXI.png I have saved that, so you can check this out. Best regards