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Phil

Phil

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Phil
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  • Try the following CSS code: .woocommerce .products .product{  margin-bottom: 0!important; } Put it in Betheme -> Theme optiosn -> Custom CSS & JS -> CSS. Best regards
    in Product page Comment by Phil 3:00PM
  • Hi, Please install WooCommerce, configure it, and create new products with the wines. https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-with-betheme/ There is no option to turn the portfolio into a shop, so you must re…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • To find which of your plugins is the culprit, activate them one by one to see when the problem reoccurs. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to…
  • 1) Font assigned there is the following one: https://forum.muffingroup.com/betheme/uploads/595/BBGS9IOGHC0Z.png 2) You did not fill in the font name: https://forum.muffingroup.com/betheme/uploads/535/49AFL3CBMNN1.png It cannot be empty, and it is a …
  • I do not see this class assigned to any of the elements on your website. Anyway I have added it to the Banner Box element: https://forum.muffingroup.com/betheme/uploads/641/7XIVSN339YVQ.png Please check it out now. Best regards
    in Center menu Comment by Phil 11:00AM
  • Please replace the last CSS code I sent you with the following one: .products .product .soldout{  background: #000;  border-radius: 4px; } .products .product .soldout h4{  margin-bottom: 0!important;  border: none!important;  font-size: 30px!importa…
  • Hi, Which pre-built website did you install? Do you have any other plugins active except the ones installed with the demo? Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to this forum …
  • Hi, To hide the theme, you would have to modify the files (in which we do not provide help) or use third-party plugins. We cannot recommend any other plugins than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#co…
  • Hi, The message indicates that there is a problem with Elementor. In that case, you should contact Elementor support regarding this. Best regards
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
    in Product page Comment by Phil 11:00AM
  • Do you refer to these fields?: https://forum.muffingroup.com/betheme/uploads/865/MYC5J54T5MFB.png I can fill them. If I am looking at the wrong spot, please let me know the place where I should check that. Best regards
  • Hi, Thanks for reporting. It seems that this bug occurred in the latest version. We have found the root cause and prepared a fix for this, so it will be corrected in the upcoming update. Best regards
  • Hi, We are not creators of Elementor, so we do not "give" updates to it. If you have problems with this plugin, you should contact the plugin authors. Best regards
    in Elementor Pro Comment by Phil 11:00AM
  • Hi, Here: https://forum.muffingroup.com/betheme/uploads/580/0C3XKYL1F3SD.png https://forum.muffingroup.com/betheme/uploads/684/VIT6EPFL6D4B.png https://forum.muffingroup.com/betheme/uploads/112/R5OS2CT5HW5P.png You have an unclosed <b> tag (wh…
    in List Element Bug Comment by Phil 11:00AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, We provide this forum in English only, so please rewrite your message in English. Moreover, please always attach a link to your website and screenshots showing what you refer to. Thanks
    in Backend Comment by Phil February 24
  • Sorry, but we haven't received any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received any message from us, please resend your login credentials. Be sure that you sent all o…
  • Please use the dropcap shortcode https://muffingroup.com/betheme/elements/dropcap/. So it should look like this: [dropcap]O[/dropcap]nce upon a time... Then use the CSS code as I mentioned here: https://forum.muffingroup.com/betheme/discussion/comme…
  • Please disable your plugins one by one, and check when the problem disappears on the checker which shows this problem. When you find out which is the culprit, let me know. Best regards
  • Hi, Edit your header template and go to the template settings. Then change the position to absolute with no body offset: https://forum.muffingroup.com/betheme/uploads/754/EI7FXX7MH2BE.png Then, for the section background, set transparency: https://f…
  • In the popup template conditions you do not have to put anything there if you want to assign the popup to a single page. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • I am happy I could help. Please let me know if you have any other questions or problems. Best regards
  • Hi, You can install/update the bundled plugin from Betheme -> install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to pu…
  • Hi, I am sorry, but I do not know which bug you refer to. Please explain in more detail what is happening. Thanks
  • Please validate it now. It should be displayed correctly. Best regards
  • Hi, Select popup in the Page Options for the page where you want to show it: https://forum.muffingroup.com/betheme/uploads/336/AXQNTVP12K4A.png Best regards
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