Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
7,678
Last Active
Roles
Moderator

Comments

  • Hi, Sorry, but I have not received any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all…
    in Problem vith languages Comment by Phil 1:00PM
  • I used regenerate thumbnails option from Betheme -> Tools, and the image displays correctly now: https://forum.muffingroup.com/betheme/uploads/092/STVZ12L8XXA6.png https://forum.muffingroup.com/betheme/uploads/963/LSQTN0SHBSFO.png Please check it…
    in Portfolio and Shop grid Comment by Phil 11:01AM
  • Please update Betheme to the newest version, as it was fixed in the last release. Best regards
    in Breadcrumbs showing HTML code Comment by Phil 11:01AM
  • Hello, Please check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make y…
    in Very Low Mobile PageSpeed Score (54) – Betheme Optimization Help Needed Comment by Phil 11:01AM
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in BeBuilder not working in footer template. Comment by Phil 11:01AM
  • Hi, From the plugins you mentioned at the beginning, we support ACF only. Did you try disabling all unsupported plugins to see if the problem persists? BTW I cannot access your website: https://forum.muffingroup.com/betheme/uploads/942/C5O6GIMD9L2B.…
    in Support Needed: Role-based access/login redirect & portal loop issues on portal.karisrealtors.com (B Comment by Phil 11:01AM
  • Though some plugins are installed with a pre-built website, it does not mean that we are the authors of the plugin. No, we did not experience the problem you have before. Please contact Elementor support here: https://wordpress.org/support/plugin/el…
    in Your Site is Experiencing a Technical Issue Comment by Phil 11:01AM
  • Hi, The Bookstore demo uses WooCommerce blocks on cart and checkout pages. You have shortcodes there. So you should edit cart and checkout pages, remove shortocodes, and put blocks instead: https://woocommerce.com/document/woocommerce-store-editing/…
    in Add a coupon Button and Field Comment by Phil 11:01AM
  • The problem is the checkout template. The checkout template is based on the WooCommerce checkout shortcode, which is no longer supported by the PayPal Payments plugin, and it works with Woo blocks only. On your testing domain, we switched the checko…
    in Problems with Paypal Comment by Phil 11:01AM
  • Is there a specific page you cannot edit or does it happen for all of them? I checked a random one, and it opens correctly for me. Both with regular edit and BeBuilder: https://forum.muffingroup.com/betheme/uploads/820/S6FX48Y0F8AZ.png https://forum…
    in Theme blocks me from editing the page Comment by Phil 11:01AM
  • Try the following CSS code: .woocommerce .products .product{  margin-bottom: 0!important; } Put it in Betheme -> Theme optiosn -> Custom CSS & JS -> CSS. Best regards
    in Product page Comment by Phil February 25
  • Hi, Please install WooCommerce, configure it, and create new products with the wines. https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-with-betheme/ There is no option to turn the portfolio into a shop, so you must re…
    in Woocommerce Template issue./Portfolio not shop Comment by Phil February 25
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Breadcrumbs showing HTML code Comment by Phil February 25
  • To find which of your plugins is the culprit, activate them one by one to see when the problem reoccurs. Best regards
    in Revolution Slider doesn't seem to install Comment by Phil February 25
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to…
    in Theme blocks me from editing the page Comment by Phil February 25
  • 1) Font assigned there is the following one: https://forum.muffingroup.com/betheme/uploads/595/BBGS9IOGHC0Z.png 2) You did not fill in the font name: https://forum.muffingroup.com/betheme/uploads/535/49AFL3CBMNN1.png It cannot be empty, and it is a …
    in Are all Google Fonts uploaded to the theme? Comment by Phil February 25
  • I do not see this class assigned to any of the elements on your website. Anyway I have added it to the Banner Box element: https://forum.muffingroup.com/betheme/uploads/641/7XIVSN339YVQ.png Please check it out now. Best regards
    in Center menu Comment by Phil February 25
  • Please replace the last CSS code I sent you with the following one: .products .product .soldout{  background: #000;  border-radius: 4px; } .products .product .soldout h4{  margin-bottom: 0!important;  border: none!important;  font-size: 30px!importa…
    in SOLD tag on product Comment by Phil February 25
  • Hi, Which pre-built website did you install? Do you have any other plugins active except the ones installed with the demo? Best regards
    in Revolution Slider doesn't seem to install Comment by Phil February 25
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to this forum …
    in Portfolio and Shop grid Comment by Phil February 25
  • Hi, To hide the theme, you would have to modify the files (in which we do not provide help) or use third-party plugins. We cannot recommend any other plugins than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#co…
    in WP theme detector Comment by Phil February 25
  • Hi, The message indicates that there is a problem with Elementor. In that case, you should contact Elementor support regarding this. Best regards
    in Your Site is Experiencing a Technical Issue Comment by Phil February 25
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
    in Product page Comment by Phil February 25
  • Do you refer to these fields?: https://forum.muffingroup.com/betheme/uploads/865/MYC5J54T5MFB.png I can fill them. If I am looking at the wrong spot, please let me know the place where I should check that. Best regards
    in Problems with Paypal Comment by Phil February 25
  • Hi, Thanks for reporting. It seems that this bug occurred in the latest version. We have found the root cause and prepared a fix for this, so it will be corrected in the upcoming update. Best regards
    in Ajax in imput change - dont working Comment by Phil February 25
  • Hi, We are not creators of Elementor, so we do not "give" updates to it. If you have problems with this plugin, you should contact the plugin authors. Best regards
    in Elementor Pro Comment by Phil February 25
  • Hi, Here: https://forum.muffingroup.com/betheme/uploads/580/0C3XKYL1F3SD.png https://forum.muffingroup.com/betheme/uploads/684/VIT6EPFL6D4B.png https://forum.muffingroup.com/betheme/uploads/112/R5OS2CT5HW5P.png You have an unclosed <b> tag (wh…
    in List Element Bug Comment by Phil February 25
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Portfolio and Shop grid Comment by Phil February 24
  • Hello, We provide this forum in English only, so please rewrite your message in English. Moreover, please always attach a link to your website and screenshots showing what you refer to. Thanks
    in Backend Comment by Phil February 24
  • Sorry, but we haven't received any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received any message from us, please resend your login credentials. Be sure that you sent all o…
    in Revolution Slider Comment by Phil February 24
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.