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Phil

Phil

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Phil
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  • 1) Please contact the plugin authors. 2) What do you mean? I can see that the border around categories are gone: https://forum.muffingroup.com/betheme/uploads/356/11TMVWF4MKIZ.png 3) In that case you should contact the plugin author regarding this, …
    in Several Shop Fixes Comment by Phil 3:00PM
  • It seems that this is a "new" (they introduced it around November 2023) standard for WooCommerce, and I would predict that sooner or later, shortcodes will become deprecated. Best regards
    in Add a coupon Button and Field Comment by Phil 3:00PM
  • I refer to the option I mentioned in this message: https://forum.muffingroup.com/betheme/discussion/comment/276112#Comment_276112 The option in BeBuilder called "Builder -> SEO". Best regards
    in Sitemap not registering images Comment by Phil 3:00PM
  • 1) Please check the shop page now. 2) The value in the related area is correct, as it is the same as you set in the theme options: https://forum.muffingroup.com/betheme/uploads/091/A5N0H8C8DM8S.png https://forum.muffingroup.com/betheme/uploads/336/V…
    in Portfolio and Shop grid Comment by Phil 3:00PM
  • Please do not share your login credentials here on the forum, as others can see them. Also, there is no need of provinding you phone number as we do not provide this kind of support. The 500 errors are server errors. Did you try contacting your host…
    in Problem vith languages Comment by Phil 3:00PM
  • 1a) Probably with a custom CSS it would be possible. If you explain what exactly you want to modify I can help you write it. 1b) To edit the empty cart, click on the cart blocks, and switched to Empty Cart: https://forum.muffingroup.com/betheme/uplo…
    in Add a coupon Button and Field Comment by Phil 1:04PM
  • Hello, 1) Please contact the PayPal payment plugin authors regarding that, as it does not relay on the theme. 2) Please use the following CSS code: .wc-block-product-categories-list--has-images .wc-block-product-categories-list-item__image{  border:…
    in Several Shop Fixes Comment by Phil 1:04PM
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, go to Betheme -> System status, and see if your server meet theme requi…
    in Updating theme and not working fine Comment by Phil 11:00AM
  • Hi, What you sent indicates that the root cause is in your child theme: https://forum.muffingroup.com/betheme/uploads/553/GIGYD7POYR97.png Please switch to the parent, and check if the problem persists. Thanks
    in Cannot edit pages Comment by Phil 11:00AM
  • Hi, It displays correctly for me: https://forum.muffingroup.com/betheme/uploads/141/1X6L4HFNWV6W.png Did you handle this in the meantime? Did you try purging the cache? Best regards
    in Button color has changed Comment by Phil 11:00AM
  • Did you use Builder -> SEO option on the home page? Best regards
    in Sitemap not registering images Comment by Phil 11:00AM
  • Hi, There is no such feature in Betheme, so there is no option to achieve that unfortunately. Best regards
    in How do I make only the tabber div from the tabber component as sticky? Comment by Phil 11:00AM
  • Please go to Betheme -> System status, and check if your server meet theme requirements. Also, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and reche…
    in Backend Comment by Phil 11:00AM
  • I am happy that we could help. If you have any other questions or problems, feel free to ask. Best regards
    in Problems with Paypal Comment by Phil 11:00AM
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in 404 error when i "pay" order. Comment by Phil 11:00AM
  • Hi, Did you activate the wishlist button next to the cart button in Betheme -> Theme options -> Shop -> General? https://forum.muffingroup.com/betheme/uploads/497/HD4D4N5TLWRI.png Best regards
    in How to add wishlist icon on single product page? Comment by Phil 11:00AM
  • 1) How would you like to adjust Cross-sells? Maybe I will be able to help. 2) Yes, they just appear. Don't you have them? Best regards
    in Add a coupon Button and Field Comment by Phil 11:00AM
  • Hi, Put a link to the desired page in the link field of the Image element: https://forum.muffingroup.com/betheme/uploads/494/1A0G83IKK55G.png Best regards
    in Images with Link in Gallery Comment by Phil 11:00AM
  • Hi, So no further assistance is needed? If you have any other questions or problems, feel free to ask. Best regards
    in the trademark sign ® - dont shows UP Comment by Phil 11:00AM
  • Use this code: .woocommerce table.shop_table td.actions .coupon .input-text{  text-transform: capitalize!important;  letter-spacing: 0!important;  font-size: 14px!important; } Best regards
    in Product page Comment by Phil 11:00AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Revolution Slide for WooCommerce Shop Comment by Phil 11:00AM
  • No matter if Betheme is active, or I activate another theme, your website displays like that: https://forum.muffingroup.com/betheme/uploads/586/VB6XFMZDFQZ9.png Please contact your hosting provider regarding this. Thanks
    in Problems with the latest version BeTheme 28.3 Comment by Phil 11:00AM
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Problems with the latest version BeTheme 28.3 Comment by Phil February 26
  • https://forum.muffingroup.com/betheme/discussion/comment/276670#Comment_276670 No, it is not possible to achieve that with the template. https://forum.muffingroup.com/betheme/discussion/comment/276671#Comment_276671 In Woo Blocks, there is Cross-sel…
    in Add a coupon Button and Field Comment by Phil February 26
  • We are checking this. I will let you know when we find the culprit. Best regards
    in Portfolio and Shop grid Comment by Phil February 26
  • Hi, Sorry, but I have not received any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all…
    in Problem vith languages Comment by Phil February 26
  • I used regenerate thumbnails option from Betheme -> Tools, and the image displays correctly now: https://forum.muffingroup.com/betheme/uploads/092/STVZ12L8XXA6.png https://forum.muffingroup.com/betheme/uploads/963/LSQTN0SHBSFO.png Please check it…
    in Portfolio and Shop grid Comment by Phil February 26
  • Please update Betheme to the newest version, as it was fixed in the last release. Best regards
    in Breadcrumbs showing HTML code Comment by Phil February 26
  • Hello, Please check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make y…
    in Very Low Mobile PageSpeed Score (54) – Betheme Optimization Help Needed Comment by Phil February 26
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in BeBuilder not working in footer template. Comment by Phil February 26
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