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Phil

Phil

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Phil
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  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Sitemap not registering images Comment by Phil 7:55AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Hide Featured Images Comment by Phil 7:55AM
  • There was a bug in the theme files, and that is why images in a product list did not display correctly. We have corrected it on your website. Best regards
    in Portfolio and Shop grid Comment by Phil 7:55AM
  • To find if there is any incompatibility in a plugin configuration, I suggest disabling your plugins one by one. Thanks to that if something changes, you will know which plugin could be the culprit. Best regardws
    in Problem vith languages Comment by Phil 7:55AM
  • Even with a custom template, the wishlist button should appear there. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will …
    in How to add wishlist icon on single product page? Comment by Phil 7:55AM
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
    in BETheme v28.3 breaks site Comment by Phil 7:55AM
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
    in Mobile Side Menu is stuck Comment by Phil 7:55AM
  • Can you explain what you mean by "they are locked", please? Also, can you point to which header you refer to, and tell me how you want to adjust it? What size the font should be, what color, etc. Thanks
    in Add a coupon Button and Field Comment by Phil 7:55AM
  • 1) Please contact the plugin authors. 2) What do you mean? I can see that the border around categories are gone: https://forum.muffingroup.com/betheme/uploads/356/11TMVWF4MKIZ.png 3) In that case you should contact the plugin author regarding this, …
    in Several Shop Fixes Comment by Phil February 27
  • It seems that this is a "new" (they introduced it around November 2023) standard for WooCommerce, and I would predict that sooner or later, shortcodes will become deprecated. Best regards
    in Add a coupon Button and Field Comment by Phil February 27
  • I refer to the option I mentioned in this message: https://forum.muffingroup.com/betheme/discussion/comment/276112#Comment_276112 The option in BeBuilder called "Builder -> SEO". Best regards
    in Sitemap not registering images Comment by Phil February 27
  • 1) Please check the shop page now. 2) The value in the related area is correct, as it is the same as you set in the theme options: https://forum.muffingroup.com/betheme/uploads/091/A5N0H8C8DM8S.png https://forum.muffingroup.com/betheme/uploads/336/V…
    in Portfolio and Shop grid Comment by Phil February 27
  • Please do not share your login credentials here on the forum, as others can see them. Also, there is no need of provinding you phone number as we do not provide this kind of support. The 500 errors are server errors. Did you try contacting your host…
    in Problem vith languages Comment by Phil February 27
  • 1a) Probably with a custom CSS it would be possible. If you explain what exactly you want to modify I can help you write it. 1b) To edit the empty cart, click on the cart blocks, and switched to Empty Cart: https://forum.muffingroup.com/betheme/uplo…
    in Add a coupon Button and Field Comment by Phil February 27
  • Hello, 1) Please contact the PayPal payment plugin authors regarding that, as it does not relay on the theme. 2) Please use the following CSS code: .wc-block-product-categories-list--has-images .wc-block-product-categories-list-item__image{  border:…
    in Several Shop Fixes Comment by Phil February 27
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, go to Betheme -> System status, and see if your server meet theme requi…
    in Updating theme and not working fine Comment by Phil February 27
  • Hi, What you sent indicates that the root cause is in your child theme: https://forum.muffingroup.com/betheme/uploads/553/GIGYD7POYR97.png Please switch to the parent, and check if the problem persists. Thanks
    in Cannot edit pages Comment by Phil February 27
  • Hi, It displays correctly for me: https://forum.muffingroup.com/betheme/uploads/141/1X6L4HFNWV6W.png Did you handle this in the meantime? Did you try purging the cache? Best regards
    in Button color has changed Comment by Phil February 27
  • Did you use Builder -> SEO option on the home page? Best regards
    in Sitemap not registering images Comment by Phil February 27
  • Hi, There is no such feature in Betheme, so there is no option to achieve that unfortunately. Best regards
    in How do I make only the tabber div from the tabber component as sticky? Comment by Phil February 27
  • Please go to Betheme -> System status, and check if your server meet theme requirements. Also, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and reche…
    in Backend Comment by Phil February 27
  • I am happy that we could help. If you have any other questions or problems, feel free to ask. Best regards
    in Problems with Paypal Comment by Phil February 27
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in 404 error when i "pay" order. Comment by Phil February 27
  • Hi, Did you activate the wishlist button next to the cart button in Betheme -> Theme options -> Shop -> General? https://forum.muffingroup.com/betheme/uploads/497/HD4D4N5TLWRI.png Best regards
    in How to add wishlist icon on single product page? Comment by Phil February 27
  • 1) How would you like to adjust Cross-sells? Maybe I will be able to help. 2) Yes, they just appear. Don't you have them? Best regards
    in Add a coupon Button and Field Comment by Phil February 27
  • Hi, Put a link to the desired page in the link field of the Image element: https://forum.muffingroup.com/betheme/uploads/494/1A0G83IKK55G.png Best regards
    in Images with Link in Gallery Comment by Phil February 27
  • Hi, So no further assistance is needed? If you have any other questions or problems, feel free to ask. Best regards
    in the trademark sign ® - dont shows UP Comment by Phil February 27
  • Use this code: .woocommerce table.shop_table td.actions .coupon .input-text{  text-transform: capitalize!important;  letter-spacing: 0!important;  font-size: 14px!important; } Best regards
    in Product page Comment by Phil February 27
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Revolution Slide for WooCommerce Shop Comment by Phil February 27
  • No matter if Betheme is active, or I activate another theme, your website displays like that: https://forum.muffingroup.com/betheme/uploads/586/VB6XFMZDFQZ9.png Please contact your hosting provider regarding this. Thanks
    in Problems with the latest version BeTheme 28.3 Comment by Phil February 27
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