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Phil

Phil

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Phil
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  • Thanks for the suggestion. We will try to make this message more informative. Best regards
    in Search results not shown after View All Results is pressed Comment by Phil 12:02PM
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
    in How can I make the menu items in screenshot to be on the same line? Comment by Phil 12:02PM
  • It depends on various things like plugins used, server strength, amount of content on pages, etc. We no longer plan to develop or update this legacy feature, and that is why we highly recommend using BeBuilder (Visual Editor). Best regards
    in The backend of the pages does not open Comment by Phil 12:02PM
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out Notice! Please attach a link to this forum discussion. S…
    in Slider with Query Loop height change Comment by Phil 10:04AM
  • The explanation is at the top of the tab Search in templates: https://forum.muffingroup.com/betheme/uploads/950/MRCQBG4AL05S.png I did not understand your struggles at the beginning fully, and I did not have a link to your website, which is why I ma…
    in Search results not shown after View All Results is pressed Comment by Phil 10:04AM
  • Hi, Please see the following video tutorial about how to set it up: https://support.muffingroup.com/video-tutorials/nested-category-based-shop-page-in-woocommerce/ Thanks
    in Links on Shop Categories only shows categories Comment by Phil 10:04AM
  • As I can see, you have translations on different domains, and this is the reason why you cannot open translations in BeBuilder (the iframe does not load properly). Try the following CSS code: .home .mcb-item-plain_text-inner .desc a{  color: #fff; }…
    in Change color of the text Comment by Phil 10:04AM
  • We have corrected it on your website. Please check it out. This fix will also be added in the upcoming Betheme update. Best regards
    in "Sidemenu" template translation problem with WPML Comment by Phil 10:04AM
  • All this time, I thought that you referred to BeBuilder. Sorry for the misunderstanding. Please check it out now. I disabled BeBuilder Blocks Classic in the theme options: https://forum.muffingroup.com/betheme/uploads/559/9J4IFV4I4QZX.png We current…
    in The backend of the pages does not open Comment by Phil 10:04AM
  • Please update Betheme to the newest version. Thanks
    in Search results not shown after View All Results is pressed Comment by Phil May 21
  • Try changing the height value for this image from 160px to auto. https://forum.muffingroup.com/betheme/uploads/290/PGQZSRAVQZIY.png Best regards
    in Insert a wavy border below the slider Comment by Phil May 21
  • Thanks, then I am waiting for your second message. Best regards
    in "Sidemenu" template translation problem with WPML Comment by Phil May 21
  • Hi, Without at least a link to your website, it is hard to determine what is wrong. Did you try creating a template for the search page? https://forum.muffingroup.com/betheme/uploads/276/ZBTYCT421QAG.png Best regards
    in Search results not shown after View All Results is pressed Comment by Phil May 21
  • I checked other pages, and they load for me as well: https://forum.muffingroup.com/betheme/uploads/653/SIOHVTFUD27U.png https://forum.muffingroup.com/betheme/uploads/469/IMUAGIZB120W.png https://forum.muffingroup.com/betheme/uploads/455/AYW27CGXBRL8…
    in The backend of the pages does not open Comment by Phil May 21
  • I received your private message, but you did not attach FTP credentials. Please send another message with all the required information. Thanks
    in "Sidemenu" template translation problem with WPML Comment by Phil May 21
  • https://forum.muffingroup.com/betheme/discussion/comment/278412#Comment_278412 Can you tell me where the parts from your screenshots are, please? https://forum.muffingroup.com/betheme/uploads/338/2F3Z51YENJGS.png I do not see these anywhere: https:/…
    in links and titles errors Comment by Phil May 21
  • Slider Revolution is not our product, so there is nothing we can do until its authors create an appropriate fix. Best regards
    in Update? Comment by Phil May 21
  • Hi, You must activate the full-width option in the section settings and set the marquee element side margins to zero. https://forum.muffingroup.com/betheme/uploads/832/ONOLPIHJFIS7.png https://forum.muffingroup.com/betheme/uploads/198/ZBMPTX6N45GJ.p…
    in Marquee text Comment by Phil May 21
  • Hi, Almost all of our new pre-built websites do not use Slider Revolution, and the hero section is completely made with BeBuilder. So you can use BeBuilder and build your hero like any other section on your website. Best regards
    in Create slider using the be builder Comment by Phil May 21
  • https://forum.muffingroup.com/betheme/discussion/comment/278397#Comment_278397 Sorry for the misunderstanding. Yes, you should create a separate section with icons elements inside it. In the sidebar template settings you can adjust the content posit…
    in Mobile menu Comment by Phil May 21
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in The sizes in the subheader cannot be changed Comment by Phil May 21
  • Does it happen on particular pages or are there any steps to reproduce this issue? I opened a random page, and it loads correctly for me: https://forum.muffingroup.com/betheme/uploads/149/6OZVGC8Z8OV9.png Best regards
    in The backend of the pages does not open Comment by Phil May 21
  • Please attach a direct link to the page where I can find that. Thanks
    in links and titles errors Comment by Phil May 21
  • There was a bug in the theme files, which our dev team has corrected. Best regards
    in Problem with betheme slider. Comment by Phil May 21
  • We have corrected it on your website. Please check it out. Thanks
    in Unable to edit with Bebuilder Comment by Phil May 21
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to…
    in "Sidemenu" template translation problem with WPML Comment by Phil May 21
  • I received your private message, but you attached FTP credentials only and forgot about WP dashboard access. Please send another message with complete information. Thanks
    in The backend of the pages does not open Comment by Phil May 20
  • The new update should be available now. Best regards
    in Update? Comment by Phil May 20
  • Please open this page with BeBuilder, not WPML translation. Then you should be able to edit this element directly. Best regards
    in Change color of the text Comment by Phil May 20
  • We have corrected it on your website. Please check it out. This fix will also be included in the upcoming Betheme update. Best regards
    in Problem with betheme slider. Comment by Phil May 20
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