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Phil

Phil

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Phil
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  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Also, please always attach a link to your website so we can check it out. If the …
    in BeBuilder changes not showing on live page Comment by Phil March 6
  • Are you sure that your header template has no conditions assigned like here?: https://forum.muffingroup.com/betheme/uploads/306/0SPECIRLKCYV.png If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which …
    in One blog category showing Header, another not showing Header Comment by Phil March 6
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Unable to fill space with Blog element Comment by Phil March 6
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in CSS for Shop Products Comment by Phil March 6
  • Hi, What display conditions do you have assigned to your header template? Best regards
    in One blog category showing Header, another not showing Header Comment by Phil March 6
  • Yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomp…
    in Space problem in Homepage Comment by Phil March 6
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in 404 errors on iphone and huawei devices Comment by Phil March 6
  • Please disable 2FA for the troubleshooting period. Thanks
    in BETheme v28.3 breaks site Comment by Phil March 6
  • Sorry, but I do not understand your question. Can you explain that greater, please? Thanks
    in Theme blocks me from editing the page Comment by Phil March 6
  • I received your private message, but you did not attach your license key, so I cannot check the registration process. Please send another private message including your license key. Remember to attach a link to this forum discussion. Thanks
    in I can't register my Theme and use it Comment by Phil March 6
  • I completely understand your confusion regarding this setting. This option is designed to work exclusively with Header Templates. Since you are currently using a predefined header style from the Theme Options instead of a custom-built template, the …
    in left side menu Comment by Phil March 6
  • https://forum.muffingroup.com/betheme/discussion/comment/276869#Comment_276869 You cannot register because you do not have a domain name, but an IP address. Betheme must be registered on an existing domain name. https://forum.muffingroup.com/betheme…
    in left side menu Comment by Phil March 5
  • Hi, All these links you sent are archives. There is information that the single-page import imports archives. https://forum.muffingroup.com/betheme/uploads/087/K1AQTEY8Y9E3.png As all that you sent are portfolios, then you must either set it in the …
    in Single page import NOT working Comment by Phil March 5
  • Hi, You cannot register because you do not have a domain name, but an IP address. Betheme must be registered on an existing domain name. Best regards
    in I can't register my Theme and use it Comment by Phil March 5
  • Hi, This is a Masonry-style layout for a portfolio. When you create a portfolio, you can set this type of layout in Betheme -> Theme options -> Blog & Portfolio -> Portfolio: https://forum.muffingroup.com/betheme/uploads/997/NMUS5098UCL…
    in How to make this type of gallery Comment by Phil March 5
  • If some sections overlap another, making some parts unclickable, you must get rid of this displacement, just as you did before. As you can see on the screenshot I sent in my previous message, there is -650px assigned to the top value of the highligh…
    in Space problem in Homepage Comment by Phil March 5
  • In the video, Albert explains that you do not have to trigger the sidebar menu with the menu burger element. It is exactly in the timestamp I sent you. So when you create the vertical header as you need, go to the template settings, and set the visi…
    in left side menu Comment by Phil March 5
  • I can see that you changed the construction of this section. Anyway, I noticed that there is still some part that overlaps the section above: https://forum.muffingroup.com/betheme/uploads/710/1NI6SSV3D7OF.png Anyway, after all, it is not a Betheme-r…
    in Space problem in Homepage Comment by Phil March 5
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check that out. Notice! Please attach a link to this forum dis…
    in Fatal Error Conflict: BeBuilder vs WooCommerce Product Add-ons Comment by Phil March 5
  • Hi, Please attach screenshots showing how you set it up in WordPress. Thanks
    in Critical error when attempting to add a dynamic link to a button in custom post template Comment by Phil March 5
  • Please edit the checkout page, and in the Page options set Content top padding to Hide: https://forum.muffingroup.com/betheme/uploads/009/0DJRJ8VN3Y89.png Best regards
    in Product page Comment by Phil March 5
  • Hi, No, there is no option to migrate/transform posts made with the Gutenberg to BeBuilder. There are two different builders, and they have different construction, so unfortunately, it is not possible. Best regards
    in migration scenario ? Comment by Phil March 5
  • Do you use BeBuilder Blocks Classic? We currently maintain it as a Legacy Module primarily to ensure continuity for our long-term users who are deeply accustomed to this specific workflow. However, as web standards evolve, we have noticed that this …
    in Theme blocks me from editing the page Comment by Phil March 5
  • I believe that you did not watch the video I sent you carefully. From this timestamp, there is an explaination how to activate what you need: https://youtu.be/fgpUj7qleqI?si=MRkQKnNKAQ-1dc9g&t=285 https://forum.muffingroup.com/betheme/discussion…
    in left side menu Comment by Phil March 5
  • After activating the option I mentioned eariler it should be displayed like this: https://forum.muffingroup.com/betheme/uploads/557/VBWQPB9KZR8J.png Best regards
    in How to add wishlist icon on single product page? Comment by Phil March 5
  • We have made appropriate corrections, and the backend builder loads faster. Please check it out now. Best regards
    in Theme blocks me from editing the page Comment by Phil March 4
  • This part does not seem to come from our theme. Are you sure that you used the Betheme features for this area? What element/post type did you use there? Best regards
    in Space problem in Homepage Comment by Phil March 4
  • Please edit the Shop Products element, switch from span to p, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/496/2PBXYB6GA9IZ.png Best regards
    in Add a coupon Button and Field Comment by Phil March 4
  • Please use the following CSS code: @media only screen and (max-width: 767px) {  .single-product .content_wrapper .tab-description .section_wrapper {   padding-left: 0px;   padding-right: 0px;  } } Best regards
    in Product page Comment by Phil March 4
  • Please do not share your login credentials on the forum as others can see them. Anyway, as you already sent them, I have checked that, and it seems that the Slider Revolution rendering engine was the culprit. After I switched to SR6, the glitch seem…
    in Video in hero crashes Comment by Phil March 4
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