Phil
Phil
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- Phil
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Hi, It does not seem to be a theme issue at all. You should contact your hosting provider and your domain provider instead. Best regards
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Hi, What happens when you activate just the parent theme not the child theme? Best regards
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I can see a couple of HTML errors in your website source: https://forum.muffingroup.com/betheme/uploads/364/IWBO3XRRDFG8.png It means that some HTML tags on that page are misplaced or unclosed. Please check all places where you used HTML tags and en…
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Hi, I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Also, please always attach a link to your website so we can check it out. If the …
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Are you sure that your header template has no conditions assigned like here?: https://forum.muffingroup.com/betheme/uploads/306/0SPECIRLKCYV.png If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, What display conditions do you have assigned to your header template? Best regards
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Yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomp…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please disable 2FA for the troubleshooting period. Thanks
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Sorry, but I do not understand your question. Can you explain that greater, please? Thanks
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I received your private message, but you did not attach your license key, so I cannot check the registration process. Please send another private message including your license key. Remember to attach a link to this forum discussion. Thanks
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I completely understand your confusion regarding this setting. This option is designed to work exclusively with Header Templates. Since you are currently using a predefined header style from the Theme Options instead of a custom-built template, the …
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https://forum.muffingroup.com/betheme/discussion/comment/276869#Comment_276869 You cannot register because you do not have a domain name, but an IP address. Betheme must be registered on an existing domain name. https://forum.muffingroup.com/betheme…
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Hi, All these links you sent are archives. There is information that the single-page import imports archives. https://forum.muffingroup.com/betheme/uploads/087/K1AQTEY8Y9E3.png As all that you sent are portfolios, then you must either set it in the …
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Hi, You cannot register because you do not have a domain name, but an IP address. Betheme must be registered on an existing domain name. Best regards
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Hi, This is a Masonry-style layout for a portfolio. When you create a portfolio, you can set this type of layout in Betheme -> Theme options -> Blog & Portfolio -> Portfolio: https://forum.muffingroup.com/betheme/uploads/997/NMUS5098UCL…
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If some sections overlap another, making some parts unclickable, you must get rid of this displacement, just as you did before. As you can see on the screenshot I sent in my previous message, there is -650px assigned to the top value of the highligh…
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In the video, Albert explains that you do not have to trigger the sidebar menu with the menu burger element. It is exactly in the timestamp I sent you. So when you create the vertical header as you need, go to the template settings, and set the visi…
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I can see that you changed the construction of this section. Anyway, I noticed that there is still some part that overlaps the section above: https://forum.muffingroup.com/betheme/uploads/710/1NI6SSV3D7OF.png Anyway, after all, it is not a Betheme-r…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check that out. Notice! Please attach a link to this forum dis…
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Hi, Please attach screenshots showing how you set it up in WordPress. Thanks
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Please edit the checkout page, and in the Page options set Content top padding to Hide: https://forum.muffingroup.com/betheme/uploads/009/0DJRJ8VN3Y89.png Best regards
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Hi, No, there is no option to migrate/transform posts made with the Gutenberg to BeBuilder. There are two different builders, and they have different construction, so unfortunately, it is not possible. Best regards
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Do you use BeBuilder Blocks Classic? We currently maintain it as a Legacy Module primarily to ensure continuity for our long-term users who are deeply accustomed to this specific workflow. However, as web standards evolve, we have noticed that this …
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I believe that you did not watch the video I sent you carefully. From this timestamp, there is an explaination how to activate what you need: https://youtu.be/fgpUj7qleqI?si=MRkQKnNKAQ-1dc9g&t=285 https://forum.muffingroup.com/betheme/discussion…
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After activating the option I mentioned eariler it should be displayed like this: https://forum.muffingroup.com/betheme/uploads/557/VBWQPB9KZR8J.png Best regards
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We have made appropriate corrections, and the backend builder loads faster. Please check it out now. Best regards