Phil
Phil
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- Phil
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There is a left margin assigned to the wrap: https://forum.muffingroup.com/betheme/uploads/904/6LQCXOQN514F.png You can remove it. Best regards
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We could not replicate that. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice…
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There is information about that here: https://muffingroup.com/betheme/prebuilt-websites/. https://forum.muffingroup.com/betheme/uploads/458/M95V4KC972X7.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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The new ones works. We are checking that. Best regards
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Referring to the first screenshot, it seems that the alignment is set incorrectly there. Please edit your header template, open mobile view, edit the right wrap, and in the Positioning options set horizontal align to right: https://forum.muffingrou…
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Sorry, but the WP dashboard credentials you sent does not work: https://forum.muffingroup.com/betheme/uploads/856/TM8X426H8CWI.png Are you sure that they are correct? Best regards
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Try the following CSS code: .portfolio_group.masonry-minimal .portfolio-item{ margin: 0!important; width: 25%!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, Edit this slider, click on this number, go to Advanced style, and there you can change the stroke color: https://forum.muffingroup.com/betheme/uploads/559/QMVCU4YNGK0M.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, The demo differs because of the Elementor limitations. What you showed are Query Loops, which are not available in the basic version of Elementor. You can even see that in the Elementor demo preview: https://themes.muffingroup.com/be/agency8_el/…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, go to Betheme -> Theme options -> Custom CSS & JS -> CSS,…
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Please do a test, and try to install any plugin or another theme from the zip file. If the same thing happens, it could mean that there is something wrong with your server configuration, and you should contact your hosting provider regarding this. …
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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You used the same credentials you sent us? As I tried them today, and they still does not work for me. Best regards
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As we narrowed down the culprit, we can take a closer look at this, but the FTP credentials you sent does not work: https://forum.muffingroup.com/betheme/uploads/024/UKQPFB8KKOQ7.png Are you sure that they are correct? Best regards
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No, I do not need to revert the backup, as we cannot fix something that does not occur. I could edit the page with BeBuilder because I disabled all plugins and child theme. I activated them back to leave your website in the same state as I entered i…
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Can you additionally attach a video showing the steps you proceed, please (including disabling plugins and the child theme)? I will try again, following your steps exactly. Thanks
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I received your private message, but I could not log in to /wp-admin. Do you have a login page URL modified? Best regards
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Let me get this right. You disable plugins and the child theme, edit a page, and after saving, the error appears, or does it appear earlier? Anyway, if you want us to check it further, we will need FTP access. Best regards
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I still have not received any message associated with this topic. Are you sure that you sent it? Best regards
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I just received your private message, but in the meantime, we released an update fixing that, and I can see that you have it already installed. So, you can mark this one as done. Best regards
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The behavior you're observing when resizing the browser window is actually a standard characteristic of responsive web design and not an issue or bug within Betheme itself. Modern websites are built using "fluid" or "responsive" …
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I am glad I could help. Let me know if you need anything else. Best regards
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Hi, 1) Please head to Betheme -> Theme options -> Blog & Portfolio -> Blog, and uncheck Date option: https://forum.muffingroup.com/betheme/uploads/542/BL2D2B1WPBI9.png 2) Go to Betheme -> Theme options -> Global -> Navigation &…
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If you have a chance, please check it with another browser and in incognito mode. Thanks
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Still, you should stay in touch with your hosting provider. System status only pulls the information from the server, nothing else. The theme does not have an influence on the server configuration so they must correct that. Best regards
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Hi, You can install and use the YOAST Duplicate Post plugin. You can find it in Betheme -> Plugins: https://forum.muffingroup.com/betheme/uploads/179/NNMYBB6MRPG2.png When you install it, ensure that Templates are enabled in the settings: https:/…