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Phil

Phil

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Phil
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  • Please also check if icons are selected to be visible in Top bar or Both in Betheme -> Theme options -> Responsive -> Header: https://forum.muffingroup.com/betheme/uploads/038/36JMQKUBLEWK.png Best regards
    in Cant get icons to display on mobile Comment by Phil 3:00PM
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in popup template contact form 7 missing Comment by Phil 3:00PM
  • No worries. If it happens again, or you notice the pattern behind it, please let me know. Best regards
    in „Becustom“ settings link sends me to 404 page Comment by Phil 3:00PM
  • Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ Thanks
    in The link has expired Comment by Phil 1:06PM
  • Please go to Betheme -> Theme options -> Header & Subheader -> Extras, and ensure that you have Top bar right set to Show: https://forum.muffingroup.com/betheme/uploads/317/R0FVDS1KY59P.png Best regards
    in Cant get icons to display on mobile Comment by Phil 1:05PM
  • It is already corrected on your website. 😉 Best regards
    in BETheme v28.3 breaks site Comment by Phil 1:05PM
  • Sorry, but you sent an incomplete message as you did not attach FTP credentials. Please send another message with all the required information. Thanks
    in Im getting a critical error Comment by Phil 11:03AM
  • The new credentials you sent work. However, I have checked that and BeCustom works correctly for me: https://forum.muffingroup.com/betheme/uploads/614/XQCEGE1SRV3S.png Should I take any particular steps to reproduce that? Best regards
    in „Becustom“ settings link sends me to 404 page Comment by Phil 11:03AM
  • We are checking that and fixing that demo to prevent such situations in the future. Probably the demo was generated incorrectly. Best regards
    in Mobile view not the same like demo from Betheme. Comment by Phil 11:03AM
  • Please use the contact form I provided earlier. Thanks
    in I can't change the footer template on my website Comment by Phil 11:03AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to stack another element in a 2/3 + 1/3?? Going crazy Comment by Phil 11:03AM
  • Now I have received it. You are using the Header Builder. Please edit the header template, and in the mobile view, edit the Menu Burger element, and under the Style tab you can adjust colors and fonts: https://forum.muffingroup.com/betheme/uploads/7…
    in Can't change mobile menu design Comment by Phil 11:03AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Cant get icons to display on mobile Comment by Phil 11:03AM
  • So everything is fine now? Can I help with anything else? Best regards
    in Banner Box element not working in prebuilt website Clothing Store 3 Comment by Phil 11:03AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in H2 headings not rendering correctly in BeBuilder Comment by Phil 11:03AM
  • We have corrected it on your website @ECSCA2019. With the update that introduced YOAST integration, we have added a function that this plugin also uses, and as it was duplicated, the critical error occurred. This fix will also be included in the upc…
    in BETheme v28.3 breaks site Comment by Phil 11:03AM
  • There is a left margin assigned to the wrap: https://forum.muffingroup.com/betheme/uploads/904/6LQCXOQN514F.png You can remove it. Best regards
    in Mobile view not the same like demo from Betheme. Comment by Phil March 18
  • We could not replicate that. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice…
    in Im getting a critical error Comment by Phil March 18
  • There is information about that here: https://muffingroup.com/betheme/prebuilt-websites/. https://forum.muffingroup.com/betheme/uploads/458/M95V4KC972X7.png Best regards
    in Missing Elements Comment by Phil March 18
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in popup template contact form 7 missing Comment by Phil March 18
  • The new ones works. We are checking that. Best regards
    in BETheme v28.3 breaks site Comment by Phil March 18
  • Referring to the first screenshot, it seems that the alignment is set incorrectly there. Please edit your header template, open mobile view, edit the right wrap, and in the Positioning options set horizontal align to right: https://forum.muffingrou…
    in Mobile view not the same like demo from Betheme. Comment by Phil March 18
  • I have checked that, and the logo is the same as you set in the theme options: https://forum.muffingroup.com/betheme/uploads/304/NA7UA9KM57GR.png https://forum.muffingroup.com/betheme/uploads/739/CVZI2LUJX6LQ.png Moreover, the enlargment works after…
    in logo Comment by Phil March 18
  • Sorry, but the WP dashboard credentials you sent does not work: https://forum.muffingroup.com/betheme/uploads/856/TM8X426H8CWI.png Are you sure that they are correct? Best regards
    in „Becustom“ settings link sends me to 404 page Comment by Phil March 18
  • Try the following CSS code: .portfolio_group.masonry-minimal .portfolio-item{  margin: 0!important;  width: 25%!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in How to make this type of gallery Comment by Phil March 18
  • Hi, Edit this slider, click on this number, go to Advanced style, and there you can change the stroke color: https://forum.muffingroup.com/betheme/uploads/559/QMVCU4YNGK0M.png Best regards
    in change the colors Comment by Phil March 18
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mobile view not the same like demo from Betheme. Comment by Phil March 18
  • Hi, The demo differs because of the Elementor limitations. What you showed are Query Loops, which are not available in the basic version of Elementor. You can even see that in the Elementor demo preview: https://themes.muffingroup.com/be/agency8_el/…
    in Missing Elements Comment by Phil March 18
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, go to Betheme -> Theme options -> Custom CSS & JS -> CSS,…
    in Font Blown Up Comment by Phil March 18
  • Please do a test, and try to install any plugin or another theme from the zip file. If the same thing happens, it could mean that there is something wrong with your server configuration, and you should contact your hosting provider regarding this. …
    in Register Issue Comment by Phil March 18
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