Phil
Phil
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- Phil
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Comments
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Where are you editing this? Is it in the single product template? Best regards
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Hi, 1) There should be Filters element in the sidebar teamplate available. But there is a bug in the lastest version that hides it. It will be fixed in the upcoming update. 2) Please always attach a link to your website so we can check it out. If th…
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Hi, Is there any error message? Did you try disabling your plugins? Best regards
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Hi, Please download the newest Betheme package from the ThemeForest, and try to install it by uploading this package. Thanks
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2) You mean the image on the left, and the title on the right? You can replicate that with the Query Loop. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf 3) The area on the left is still a part of the Mega Me…
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I have used the following tool to check your website: https://www.seoptimer.com/myecocloset.com, and it correctly counts all H2 headings used on your website. https://forum.muffingroup.com/betheme/uploads/103/3J0AUM2FHJXX.png https://forum.muffingro…
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Hi, There is no such option at the moment, but I will pass it on to the dev team to add this in future updates. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, First of all, please update Betheme to the newest version, and check if the same thing happens. Thanks
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There are options for the hover background color: https://forum.muffingroup.com/betheme/uploads/633/EGNX8VX9VI6W.png https://forum.muffingroup.com/betheme/uploads/649/YF3UAL959DKG.png For the icon as well: https://forum.muffingroup.com/betheme/uploa…
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The FTP credentials you sent didn't work. However, we managed to correct that through the WP theme file editor. Please check it out. Best regards
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I received your private message, but it is still incomplete. You attached only the FTP credentials, but did not include the WP dashboard credentials. Please send another message with all the required information. Thanks
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Hi, 1) There is no option to limit that to a specific level. You can only choose to display the first level of the categories. 2) Set the image to Show in the Shop Categories element. https://forum.muffingroup.com/betheme/uploads/631/L3XO51SO21ID.pn…
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Please also check if icons are selected to be visible in Top bar or Both in Betheme -> Theme options -> Responsive -> Header: https://forum.muffingroup.com/betheme/uploads/038/36JMQKUBLEWK.png Best regards
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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No worries. If it happens again, or you notice the pattern behind it, please let me know. Best regards
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Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ Thanks
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Please go to Betheme -> Theme options -> Header & Subheader -> Extras, and ensure that you have Top bar right set to Show: https://forum.muffingroup.com/betheme/uploads/317/R0FVDS1KY59P.png Best regards
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It is already corrected on your website. 😉 Best regards
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Sorry, but you sent an incomplete message as you did not attach FTP credentials. Please send another message with all the required information. Thanks
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The new credentials you sent work. However, I have checked that and BeCustom works correctly for me: https://forum.muffingroup.com/betheme/uploads/614/XQCEGE1SRV3S.png Should I take any particular steps to reproduce that? Best regards
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We are checking that and fixing that demo to prevent such situations in the future. Probably the demo was generated incorrectly. Best regards
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Please use the contact form I provided earlier. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Now I have received it. You are using the Header Builder. Please edit the header template, and in the mobile view, edit the Menu Burger element, and under the Style tab you can adjust colors and fonts: https://forum.muffingroup.com/betheme/uploads/7…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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So everything is fine now? Can I help with anything else? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We have corrected it on your website @ECSCA2019. With the update that introduced YOAST integration, we have added a function that this plugin also uses, and as it was duplicated, the critical error occurred. This fix will also be included in the upc…
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There is a left margin assigned to the wrap: https://forum.muffingroup.com/betheme/uploads/904/6LQCXOQN514F.png You can remove it. Best regards