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Phil

Phil

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Phil
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  • What you add in the shop template will display in the categories. If you do not want to show the toggle on the main shop page, you can use conditional logic. https://forum.muffingroup.com/betheme/uploads/789/62HB19HTCKJH.png Best regards
    in Licensing Comment by Phil 2:01PM
  • In the template, add a toggle element and use the following dynamic data: {termmeta:mfn_product_cat_bottom_content} {termmeta:mfn_product_cat_top_content} {content}. https://forum.muffingroup.com/betheme/uploads/935/HWU3RYLSO07J.png Best regards
    in Licensing Comment by Phil 12:00PM
  • Hi, The option you are looking for is the Pinch to zoom option, located in Betheme -> Theme options -> Responsive -> General: https://forum.muffingroup.com/betheme/uploads/909/V9BOZ2ALFQY1.png Best regards
    in Viewport meta tag and accessibility issue Comment by Phil 12:00PM
  • Hi, Please go to Betheme -> System status and check if your server meets the theme requirements, especially the max input vars. Also, there is no alternative to set fetchpriority. Best regards
    in Performance - Preload Images Comment by Phil 10:01AM
  • Can you explain in more detail what you want to achieve, please? Thanks
    in Licensing Comment by Phil 10:01AM
  • Hi, Have you tried using the CSS update from Betheme -> Tools? You didn't mention it in your message, but you need to use this option after updating from an older version. BTW, if your pages were created with BeBuilder (previously known as Muffin…
    in BeBuilder stuck on “Loading builder” after update – old Muffin Builder content cannot be edited Comment by Phil 10:01AM
  • There was a bug in the theme files, which we corrected. We will include this fix in the upcoming update. Best regards
    in Strange issues with BeBuilder, pages showinf wrong in back- and frontoffice Comment by Phil 10:01AM
  • Hi, We have a fix for this issue ready, and it will be released with the upcoming theme update. Best regards
    in Issue after updating the theme – Slider Revolution conflict Comment by Phil 10:01AM
  • Hi, We have corrected it on your website. Please check it out. Best regards
    in Strange issues with BeBuilder, pages showinf wrong in back- and frontoffice Comment by Phil 8:33AM
  • Hi, If the problem is gone after switching from the child theme to the parent theme, it means that your child theme is the culprit. In our documentation, you can read: Using a child theme usually means that you want to modify the core theme files. A…
    in Search icon is missing in Header Extras (top bar right) Comment by Phil September 1
  • Hi, You bought a license here: https://muffingroup.com/betheme/pricing/, right? If so, please see the following link: https://support.muffingroup.com/documentation/installation-updates/#besubscription Thanks
    in Licensing Comment by Phil September 1
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in I have some flags in my menu I can't get rid of Comment by Phil August 28
  • Hi, Please try the Blank Page template while editing the page: https://forum.muffingroup.com/betheme/uploads/291/LZK5OKO8HMN3.png Best regards
    in HOW TO REMOVE THE MENU AND HEADER FORM JUST ONE PAGE? Comment by Phil August 28
  • Hello, Most likely, it is due to some cache on your website. Please turn off all of the plugins, refresh your cache, and check if the problem persists. Also, check if you do not have any cache enabled on your server. Thanks
    in Changes made in WordPress / Betheme are not being saved or displayed Comment by Phil August 27
  • Hi, Please go to Appearance -> Themes, switch to another theme like Twenty Twenty-Five, and check if the same thing happens then. When you do that, please let me know the results. Thanks
    in Error in the website payment process Comment by Phil August 26
  • The WPML is changing your date format. It is set here: https://forum.muffingroup.com/betheme/uploads/178/PMMHK0VWY7GC.png Best regards
    in Date format Comment by Phil August 25
  • I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Revolution Slider hanging on homepage on Model3 theme Comment by Phil August 25
  • I am glad to see that you found the culprit. If you have any other questions, feel free to ask. Best regards
    in Pre-Built Website Marketing2 Comment by Phil August 25
  • I do not know what you mean by it not matching. Your screenshots show the same options as mine. This option is the only place where you can control the slider height. Best regards
    in How to make 70% of the viewport height Comment by Phil August 25
  • One of your other plugins is the root cause. I have disabled all plugins except the ones we support, and the slider started to work: https://forum.muffingroup.com/betheme/uploads/871/HLLSXDPP3NAD.png To find the culprit, disable your plugins one by …
    in Revolution Slider hanging on homepage on Model3 theme Comment by Phil August 24
  • I just entered your website, and this background is gone: https://forum.muffingroup.com/betheme/uploads/230/X4XDQK96R5GQ.png Have you handled it in the meantime? Best regards
    in Pre-Built Website Marketing2 Comment by Phil August 24
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to this f…
    in Revolution Slider hanging on homepage on Model3 theme Comment by Phil August 24
  • Hi, Edit your slider, go to Module General Options -> Layout, and there you can adjust the height: https://forum.muffingroup.com/betheme/uploads/475/EKJJSPNDT1WW.png Note that, by default, only Desktop view is turned on, so if you want to set it …
    in How to make 70% of the viewport height Comment by Phil August 24
  • Hi, Please create two portfolio categories: Events and Studio. https://forum.muffingroup.com/betheme/uploads/447/BGZTMC1W779O.png Then assign portfolio posts to appropriate categories. https://forum.muffingroup.com/betheme/uploads/828/DDQP515V7QIU.p…
    in Second Portfolio page Comment by Phil August 24
  • Please edit your header template and set the section top padding value to zero or just leave it blank. https://forum.muffingroup.com/betheme/uploads/593/4UL8TCG1D8XE.png Best regards
    in Logo needs to start from top screen edge Comment by Phil August 24
  • Hi, You are right, and our documentation is a little outdated. We will correct that. BTW, please note that https://api.muffingroup.com/licenses/ was never for license registration, and it was always done through Betheme -> Dashboard for Envato li…
    in register license ?? Comment by Phil August 24
  • Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> General, and increase the Excerpt length: https://forum.muffingroup.com/betheme/uploads/582/B6KCTUOEKN4A.png Best regards
    in Hotel 6 Testimonial lengths Comment by Phil August 21
  • I have found no relation between the last changes and this behavior. It looks more like some slider was assigned earlier to that page, and after the update, the page wanted to show it even though it was not selected in the settings. Some held cache …
    in Error after update Comment by Phil August 21
  • Please check it out now. I selected a slider from here, then went back to --Select-- and updated the page. https://forum.muffingroup.com/betheme/uploads/193/0OXICAFUBG31.png After that, this message disappeared. Please check it out. Best regards
    in Error after update Comment by Phil August 21
  • Did you try disabling your plugins to check that? best regards
    in Pre-Built Website Marketing2 Comment by Phil August 20
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