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Phil

Phil

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Phil
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  • 1) Attributes imported from a pre-built website is a complicated mechanism for which we have not found a solution yet. Only option to reset them would be removing attributes and readding them. 2) I am not familiar with any method that could allow th…
  • If tabs are an alternative that you accept, you can use our pretty new feature called tabber. See the following video tutorial: https://support.muffingroup.com/video-tutorials/tabber-tutorial-build-content-tabs-visually-in-bebuilder/ Best regards
  • If you add the Product Images element to your single product template, then it will appear on the product page. https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Best regards
    in product image Comment by Phil 11:00AM
  • Hi, If you want to use tags, then you can use a direct link to that tag. Go to Products -> Tags, and copy the link that appears afer you click on "view": https://forum.muffingroup.com/betheme/uploads/736/LDV0MVWUMRV3.png Or in Appearanc…
    in More shop pages Comment by Phil 11:00AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • There is a bug in the theme files. Today, we will release an update that includes this fix. Best regards
  • Hi, Do you have any error messages? If yes, where does it show, and what does it say exactly? It would help if you attached a screenshot showing that. Thanks
  • We need to regenerate the file for translations. It will be done in the next update, and you should be able to translate these with Loco. Best regards
  • Hi, 1) Please go to Betheme -> Theme options -> Blog & Portfolio -> Portfolio, and uncheck the Categories option: https://forum.muffingroup.com/betheme/uploads/944/NTME6JLW862O.png 2) It is an H4 heading. If you want to modify it, go to…
  • Hi, Do you have any examples showing how you want to look? It would help to understand your goal. Best regards
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
  • There is no option to put a template in a page. Templates are used to define the style of a particular type of post (e.g., products), and they cannot be used in regular pages. If you want to display information from a product on a page, you can use …
    in product image Comment by Phil March 23
  • You might be right, but it is a really old option that we have not touched since 2016, and that is mostly the main reason why it still exists, and it is placed right there. Best regards
  • Hi, After your "Edit" I assume that you found it, right?: https://forum.muffingroup.com/betheme/uploads/473/DR4T6671H392.png Best regards
  • Hi, Can you explain that in more detail, please? It would also help if you attached some examples showing what you want to achieve. Best regards
  • Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and uncheck the Shadows option: https://forum.muffingroup.com/betheme/uploads/168/KMXYAH28525Q.png Best regards
  • We have corrected it on your website. Please check it out. Best regards
  • You can shorten the content of the page. Large amount of elements and customizations cause the page to load longer. Unfortunately, there is nothing else I can suggest. We currently maintain BeBuilder Blocks Classic as a Legacy Module primarily to en…
  • It seems that I was able to replicate that once. After I passed it on to the dev team, they were not able to see that, and neither was I when I tried again. I kept trying to see any pattern when it happens and when it does not, but with no luck. Do …
  • Hi, You cannot add Woo elements to a regular page. But in a single product template, just drag and drop them: https://forum.muffingroup.com/betheme/uploads/774/8WMNYXV8QQ6O.png Best regards
    in product image Comment by Phil March 23
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Also, update PHP to the version whe…
  • Hi, There is no option to change it there. That is why we recommend using our Footer Builder, which is much more customizable than widgets footer. See the following video tutorial: https://support.muffingroup.com/video-tutorials/footer-builder/ Bes…
  • That is the reason. Query Loops used in templates are located to the type of the query loop. So if you edit the shop archive, then it will be locked to the products list. If you enable an image in the Shop Categories element, I can check whether it …
    in Menu levels Comment by Phil March 21
  • Where are you editing this? Is it in the single product template? Best regards
    in Menu levels Comment by Phil March 20
  • Hi, 1) There should be Filters element in the sidebar teamplate available. But there is a bug in the lastest version that hides it. It will be fixed in the upcoming update. 2) Please always attach a link to your website so we can check it out. If th…
  • Hi, Is there any error message? Did you try disabling your plugins? Best regards
  • Hi, Please download the newest Betheme package from the ThemeForest, and try to install it by uploading this package. Thanks
    in Unknown error Comment by Phil March 20
  • 2) You mean the image on the left, and the title on the right? You can replicate that with the Query Loop. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf 3) The area on the left is still a part of the Mega Me…
    in Menu levels Comment by Phil March 20
  • I have used the following tool to check your website: https://www.seoptimer.com/myecocloset.com, and it correctly counts all H2 headings used on your website. https://forum.muffingroup.com/betheme/uploads/103/3J0AUM2FHJXX.png https://forum.muffingro…
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