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Phil

Phil

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Phil
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  • The person who forwarded the login credentials to me did not attach a part about the FTP, so I was not aware of that. Thanks for sending everything. We have corrected it on your website, please check it out. Best regards
    in Megamenu full width position not triggering on page load Comment by Phil 3:04PM
  • Hi, Please tell me what URL exactly you are copying, and where you are placing it. You can attach screenshots showing that. Best regards
    in Unable to Import Demo from Browser Cut/Paste Comment by Phil 3:04PM
  • Hi, What Porto theme do you refer to? Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure t…
    in but I can't register it Comment by Phil 1:01PM
  • Hi, What Porto theme do you refer to? In your screenshot, you show a pre-built website installation panel from Betheme, and you are writing on the Betheme support forum. Please go to Betheme -> System status, and check if your server meet theme r…
    in I can't install any themes Comment by Phil 1:01PM
  • Sorry for that. We made adjustments for that as well, so please purge the cache. We plan to release an update with these changes next Monday, so you will not lose them after an update. Best regards
    in Center menu Comment by Phil 1:01PM
  • You can try the following CSS code: #Side_slide .menu .menu-item span{  font-size: 20px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If this does not help, I will need a link to your website. Best regards
    in How to remove the triangle on the right top Comment by Phil 11:00AM
  • If you do not have this font selected in the theme options, then it is not loaded in the head of your website. There are three ways to include it. Either select it anywhere, e.g. for the Decorative font: https://forum.muffingroup.com/betheme/uploads…
    in Are all Google Fonts uploaded to the theme? Comment by Phil 11:00AM
  • Hi, I assume that it is visible for a while and then it disappears, because slider background covers it. Please edit your slider, set the background to be transparent, and check it then. Best regards
    in Need to add a specific shadow to my header. Comment by Phil 11:00AM
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in I installed the demo theme but I can't change anything Comment by Phil 11:00AM
  • Hi, Please do as descirbed in the message, and contact us through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
    in Registration limit exceeded. Comment by Phil 11:00AM
  • We plan to release an update next Monday, and this fix will be included, so no adjustments in the child theme are required. Best regards
    in Menu doesn't open Comment by Phil 11:00AM
  • We did not delete anything. We just forgot to switch back to your child theme, and the parent was active: https://forum.muffingroup.com/betheme/uploads/854/BIX852A9AZFA.png I have reactivated your child theme. https://forum.muffingroup.com/betheme/d…
    in Shop Products - poblem with pictures Comment by Phil 11:00AM
  • Hi, No, changing the name should not cause the global section to stop working, unless you changed the slug as well. Did you change the name only? https://forum.muffingroup.com/betheme/uploads/407/IKJ99118MAC6.png Best regards
    in Changing the names of the Global Section Comment by Phil 11:00AM
  • You sent the WP dashboard only. Can you send FTP access as well, please? Thanks
    in Megamenu full width position not triggering on page load Comment by Phil 11:00AM
  • We have corrected it on your website, but you must purge the cache. The problem reoccurred because, for some reason, the fix for that was commented out in the last update. We have corrected it on your website, and it will be introduced in the next u…
    in Center menu Comment by Phil February 19
  • I am glad I could help. Best regards
    in Products in the shop are not arranged symmetrically Comment by Phil February 19
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Megamenu full width position not triggering on page load Comment by Phil February 19
  • Hi, No, there is no option to show sould out tag outside the image. The transparency can be reduced by using a custom CSS code. If you send a link to your website, we can help you write it. Please provide more detail on what gallery images you refer…
    in SOLD tag on product Comment by Phil February 19
  • We had credentials to your website you sent to another topic, so we corrected this bug directly on your webstie. This fix will also be included in the upcoming update. Best regards
    in Shop Products - poblem with pictures Comment by Phil February 19
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in How to remove the triangle on the right top Comment by Phil February 19
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in We cannot make new pages or new entries Comment by Phil February 19
  • Sorry, but your message is incomplete as you sent FTP access only. Please send another message with all necessary information (WP dashboard, FTP access, link to this forum discussion). Thanks
    in Center menu Comment by Phil February 19
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Dark overlay behind the search bar Comment by Phil February 19
  • Hi, Why are you doing it this way, when you can choose these fonts in the theme options? https://forum.muffingroup.com/betheme/uploads/628/9NBHBALUFREQ.png https://forum.muffingroup.com/betheme/uploads/458/6SB7BLNTS5Y7.png Best regards
    in Are all Google Fonts uploaded to the theme? Comment by Phil February 19
  • Please try the following CSS code: .mfn-language-switcher .wpml-ls-link .wpml-ls-native, .mfn-language-switcher .wpml-ls-link .wpml-ls-display{  display: none!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. B…
    in BeBuilder WPML switcher native language settings Comment by Phil February 19
  • There is no feature that would allow to remove CSS from a specific page. Best regards
    in Remove stylesheet on specific page Comment by Phil February 19
  • Use the following CSS code instead: @media only screen and (min-width:1240px){  .mfp-arrow-right{   right: 25%!important;  }  .mfp-arrow-left{   left: 25%!important;  } } For the color, use this CSS: .mfp-arrow::before{  opacity: 1!important; } .mfp…
    in CSS to get next buttons closer to the images Comment by Phil February 19
  • I am happy I could help, and I am grateful for your kind words. I hope our theme will streamline many of your future projects. Best regards
    in edit header account icon hyperlinks Comment by Phil February 19
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Shop Products - poblem with pictures Comment by Phil February 19
  • I am happy to find the culprit. If you have any other questions or problems, feel free to ask. Best regards
    in HTML renders but Builder styles not applied Comment by Phil February 19
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