Phil
Phil
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- Phil
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Hi, We got other similar reports, and we are currently checking why it is happening. Please stay tuned. Thanks
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Hi, Please change the style from Masonry to Grid. https://forum.muffingroup.com/betheme/uploads/026/I2XCU43K2SQN.png Best regards
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Hi, Please edit this element, and change the Load More button to No: https://forum.muffingroup.com/betheme/uploads/810/4D67LGXNBK46.png Best regards
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This plugin does not support AJAX actions, and we need to hook into a filter or action to make it work properly. We are going to write to Woo about that, but we do not know when we will hear back from them. Best regards
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We have access now. However, we encountered another obstacle, as without FTP, we do not have access to debugging tools. Currently, we are trying to replicate that in our environment. Best regards
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You wrote beyond our working time, so we could not answer you. How many times did you import demos? I can see that some pages have six copies or even more. Anyway, for your case, I suggest a different approach than importing the demo by skipping the…
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I am glad that you handled it. Have a nice weekend too. Best regards
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We do not support this plugin, and we have not tested it, but you can try it out. But, please note that if you encounter problems with this plugin, we will not be able to help, and you will have to contact the plugin authors with all configurations …
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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Hi, I need to clarify that. Do you need to center texts inside a toggle element, or do you need to center an entire element? Best regards
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Yes, that is because class is declared twice. With this information, they should be able to correct that. Best regards
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Sorry, but we do not provide this kind of support. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact so we can take a closer look at this.…
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Unfortunately, without FTP access or at least a theme file editor, we are not able to check the root cause of this.
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We have checked that, and we have done everything to prevent such a situation from happening. Now it is triggered only by the plugins. So please contact the plugin authors to fix that. Best regards
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1) I do not set this button on your website. Did you remove it? 2) You can set the icon here: https://forum.muffingroup.com/betheme/uploads/480/9EFX5TMYGF6Y.png Best regards
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Sorry, but we have not received any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of…
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Hi, Radio buttons do not support "between" logic, which is necessary for defining numerical ranges (e.g., $10 – $50). In BeBuilder, the radio button filter is designed to handle exact values or arrays only. For all numerical data—including…
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Hi, In the builder, there is a Publish button at the top right corner. If the page is already published, then instead Update text appears: https://forum.muffingroup.com/betheme/uploads/180/7Z2C0CJJTIXC.png If you want to assign a page as a home page…
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Hi, You enabled the Intro header style for the post, and did not set the header image. Please set it up in the post options: https://forum.muffingroup.com/betheme/uploads/023/719ESFJRKEJ5.png Thanks
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact Remember to attach a link to this forum discussion. Thanks
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Hi, At the moment, we do not have such plans. If you would like to see this feature in future updates, please let us know in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best r…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, go to Betheme -> System status, and see if your server meets the theme requirements. Thanks
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Hi, You put too much in the button link field. You should put only this part there: https://forum.muffingroup.com/betheme/uploads/721/AN4FPQQJZBQ2.png And if you want to display a number on the button, put it in the title field: https://forum.muffin…
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I need to have access to see your problem and to study it. Without admin rights, we are limited, and we cannot check the settings and replicate the problem. Note that I do not need credentials for an existing user, so you should create a new user wh…
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Hi, Skipping the database reset is the correct approach if you want to keep existing data. Can you explain in more detail what is happening, and attach screenshots of this "mess", please? In general, some things require adjustments after i…
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Please check the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-with-betheme/ Best regards
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The update with this fix is already available. So all you have to do on another website is to update Betheme to the newest version. Best regards
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Open the Style tab of the Offer Slider Thumb element, and set the Decoration color: https://forum.muffingroup.com/betheme/uploads/658/GSSWZ6XK4VAP.png Best regards
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Please activate stretch option in the Advanced -> Positioning of the section: https://forum.muffingroup.com/betheme/uploads/447/E98CA5FXMNWG.png Then in the wrap settings set Space between: https://forum.muffingroup.com/betheme/uploads/093/NDYGK0…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…