Phil
Phil
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- Phil
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Oh, ok. I did not get that 😅 As always, I am happy I could help. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, To achieve that, I highly recommend using the Header Builder: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ With it you can customize your header however you want. Doing this on a regular header from theme options would re…
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1) No, there is no option to make it dynamic, and it has to be done manually. 2) To remove the newsletter popup, go to Templates -> Popup, and trash this popup: https://forum.muffingroup.com/betheme/uploads/568/94BUG89AWTB8.png Best regards
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Hi, Edit your Portfolio pages, and check these two places: https://forum.muffingroup.com/betheme/uploads/442/7NIQX5I307HI.png Thanks
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Thanks for the clarification. I have checked that, and the map loads immediately for me. See the following screen record: https://forum.muffingroup.com/betheme/uploads/496/9SOFSBPARA0N.zip Should I do any specific steps to see that problem? Does it …
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Hi, Edit the page where you want to assign this header, and set this template in the Page Options: https://forum.muffingroup.com/betheme/uploads/327/AW3DDSM638SK.png Best regards
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The mask shape image used for this video does not exist on your server and that is why the video does not display at all: https://forum.muffingroup.com/betheme/uploads/536/NOKRBS4F6TTR.png Please check that you did not remove this file by accident. …
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Hi, See the following article: https://support.muffingroup.com/faq/what-does-the-outdated-woocommerce-template-message-really-mean-2939/ Best regards
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You did not state anywhere that it only occurs for logged-in users, so I was not aware of this factor. In fact, you only attached a screenshot of your issue and a concise description of your problem in the post title. For the future, please provide …
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Please see the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Thanks
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This message means that one of the WooCommerce templates has been updated in the plugin, but the theme is using an older version. This usually happens when the plugin developers add new functionality or change the layout of elements in the view. Thi…
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Hello, Please, turn off all of the plugins except Slider Revolution, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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It might be unrelated. What I described earlier refers directly to the theme update. What is happening when you try to save changes in the pages? Are you sure that saving worked correctly before? Best regards
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Sorry, but I do not understand what your last message stands for. Can you elaborate, please? Thanks
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Yes, the Icon element is different from the Icon Box. I have passed the info to the dev team to add the option to open popups for the Icon element in the Header Builder. Best regards
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I have explained the part about the colors in the menu in my previous message. https://forum.muffingroup.com/betheme/uploads/506/311FCVI74H35.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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The culprit is the bedoctor-gs1 global section. I do not know how, but you put Header Burger element into this section. https://forum.muffingroup.com/betheme/uploads/780/BCFLOJU0VK7C.png I have removed it from there. Regarding the menu hover and act…
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Hi, The Icon Box element already has an option to open the Popup template: https://forum.muffingroup.com/betheme/uploads/510/7WOIS5XM8678.png Best regards
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Please try the following CSS code: .mcb-item-sidebar_widget-inner .select2-container .select2-selection--single{ height: auto; } .mcb-item-sidebar_widget-inner .select2-container--default .select2-selection--single .select2-selection__arrow{ top: …
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We have made adjustments to your website, and authors no longer load in the website source for filters if they are not selected to be visible. Best regards
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It all depends on your needs. There is nothing like "perfect font-size/font family/etc." as every website is different. You must set what you need and what best suits your website. Best regards
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If I understand correctly, the page before an update has layout, background images, tabs, etc., but after you save the page it becomes text only with a couple of tables? Best regards
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It means that we are looking for a solution for that, and we seem to have found one, and this fix will be included in the upcoming update. Best regards
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Hi, There is no option to hide these settings. Best regards
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Hi, We have not tested this plugin with our theme so we do not support it. I can only suggest contacting the plugin author regarding this. Best regards
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Hi, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
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Hi, Please ensure that the Sticky option for Tablet in Betheme -> Theme options -> Responsive -> Header, is checked: https://forum.muffingroup.com/betheme/uploads/231/G8N7EHAAKP02.png Best regards
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Hi, Yes, you can, but if you do not want to lose pages, posts, etc., you already created during pre-built website installation, you must skip the database reset. I suggest checking first how it works on a staging domain. Best regards