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Phil

Phil

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Phil
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  • Hi, Please try to use Exclude option, with exclude set to "Current". Thanks
    in Exclude current post form Queery Loop Comment by Phil 12:12PM
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this forum d…
    in Year divided by one : Comment by Phil 12:12PM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Year divided by one : Comment by Phil 10:00AM
  • 1) Open the header builder, and edit the "Browse Categories" menu. Then, in the Style tab, adjust the color for the submenu items. https://forum.muffingroup.com/betheme/uploads/191/N90ZX2BXXUZK.png https://forum.muffingroup.com/betheme/upl…
    in I can't change the menu icon. Comment by Phil 10:00AM
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
    in Issue with Templates showing 404 + slider categories not showing. Comment by Phil 10:00AM
  • Hello, To help the community address your issue more effectively, I would suggest using a descriptive title that reflects the specific technical challenge you're facing, rather than your personal feelings. Regarding the builder, it is widely conside…
    in Very disappointing Comment by Phil 10:00AM
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
    in Change amount of products per page Comment by Phil 10:00AM
  • For a multilingual website, you must use the WPML plugin. It is the only plugin with such possibilities that we support. https://wpml.org/documentation/theme-compatibility/create-multilingual-wordpress-websites-using-betheme-and-wpml/ Best regards
    in What is the easiest way to translate my site to spanish Comment by Phil 10:00AM
  • Hi, Can you attach a screenshot showing how your current Betheme -> Dashboard and registration panel look, please? Thanks
    in Licence substitution Comment by Phil 10:00AM
  • In Query Loops, you can build any slider you want, including vertically oriented. However, in yesterday's update, we released the Media Carousel element, in which achieving this will be easier. https://forum.muffingroup.com/betheme/uploads/233/QAHKE…
    in Slider Comment by Phil 10:00AM
  • I have checked your single product, and it displays the same header as on the rest of your website. Moreover, the menu is is also the same, and the cart icons displays there: https://forum.muffingroup.com/betheme/uploads/538/097LD52DL41V.png So, I a…
    in Template header setting comes out Comment by Phil 10:00AM
  • While the plugins you are using are not on our official supported list, we are willing to take a closer look at your setup to see if we can identify the root of the conflict. To help us investigate, please provide the following in a private message:…
    in Betheme Options not showing Comment by Phil 10:00AM
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to…
    in empty space below the header Comment by Phil 10:00AM
  • I did not see the search icon at first, but I assume that you use a smaller screen, as I switched to laptop breakpoint, and there you can find this search element: https://forum.muffingroup.com/betheme/uploads/932/V8TK7MFEHT1L.png So to remove it, s…
    in Need to make site completely with black background Comment by Phil April 9
  • There was a bug in the theme files associated with SVG files, which you have in testimonials. It will be included in the next theme update. You can copy/paste the style by right-clicking on the testimonials element: https://forum.muffingroup.com/bet…
    in CSS error Comment by Phil April 9
  • It is hard to tell what could cause this. It could be due to some unsupported plugin, or someone messed with something in the theme options. Without replicating this issue, it is impossible to determine the root cause. The content will not be lost, …
    in Site crash? Comment by Phil April 9
  • Hi, Sorry, but I do not understand. Please explain your issue in more detail. Thanks
    in Template header setting comes out Comment by Phil April 9
  • We have corrected it on your website. Please check it out. Best regards
    in CSS error Comment by Phil April 9
  • I could not access your website because of the area restrictions: https://forum.muffingroup.com/betheme/uploads/042/94B297E4F7YH.png Can you whitelist Poland, please? Thanks
    in Need to make site completely with black background Comment by Phil April 9
  • Hi, Did you add excerpt text for these posts? https://forum.muffingroup.com/betheme/uploads/387/2WTFND0OBYYL.png Best regards
    in Expert option not showing Comment by Phil April 9
  • Hi, It looks like the theme options have been reset to the default ones. Please go to Betheme -> Theme options -> Backup & Reset -> History, and try to resotre theme options from there: https://forum.muffingroup.com/betheme/uploads/379…
    in Site crash? Comment by Phil April 9
  • Hi, On your first screenshot, you are changing the button color for the contact from the popup template, but on the second screenshot, you show the button from the contact page. You must edit the contact page and change the style there. Best regards
    in Contact form button hover color Comment by Phil April 9
  • I am happy to see that you found a solution. If you have any other questions or problems, feel free to ask. Best regards
    in How can I make a table scrollable from left to right in mobile view? Comment by Phil April 9
  • Texts are there, but they are not visible as they are white: https://forum.muffingroup.com/betheme/uploads/245/AAJDQFEGXD0M.png They take their colors from the H2 in Betheme -> Theme options -> Colors -> Headings. If you want to change them…
    in Category titles should be displayed Comment by Phil April 9
  • The testimonials element is the culprit. However, to check it further, we will need FTP access as well. Please send it as you did with WP dashboard access, and remember to attach a link to this forum discussion. Thanks
    in CSS error Comment by Phil April 9
  • If the plugin is not listed as supported by us, our help is limited: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility In this situation, it is best to contact the plugin authors. Thanks
    in Betheme Options not showing Comment by Phil April 9
  • Please edit the mega menu, and there the icon is assigned directly to the element. https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Best regards
    in I can't change the menu icon. Comment by Phil April 9
  • Hi, No, there is no option to achieve that. Best regards
    in videos on YouTube Comment by Phil April 9
  • Hi, Do you need to have a multilingual website with a language switcher, or do you want to translate some parts from English to Spanish? Best regards
    in What is the easiest way to translate my site to spanish Comment by Phil April 9
  • I have checked your website with iPhone 12, and the before/after element appears correctly, and the links work for me: https://forum.muffingroup.com/betheme/uploads/888/PEKWZ3CH0T2A.zip Are there any particular steps to reproduce your issues? Best …
    in 404 errors on iphone and huawei devices Comment by Phil April 9
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