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Phil

Phil

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Phil
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  • Please validate it now. It should be displayed correctly. Best regards
    in Subcategory problem settings Comment by Phil 3:00PM
  • Hi, Select popup in the Page Options for the page where you want to show it: https://forum.muffingroup.com/betheme/uploads/336/AXQNTVP12K4A.png Best regards
    in single page pop up Comment by Phil 1:04PM
  • On what device are you checking that? Best regards
    in Mega Menu import Comment by Phil 1:04PM
  • Hi, In caption, you can use HTML tags, but only "filtered HTML" that are considered by WP as safe such as: <a>, <strong>, <b>, <em>, <i>, <span>, <br>. https://developer.wordpress.org/reference/fun…
    in Can you put a
    or <p> inside a caption     Comment by Phil 11:00AM
  • Your CSS code is wrong, as there are no p tags inside the "dropcap" class. Moreover, pseudoclasses are unnecessary. So your CSS code should contain the class only. https://forum.muffingroup.com/betheme/uploads/735/CF69Z73NC9E1.png Best reg…
    in Are all Google Fonts uploaded to the theme? Comment by Phil 11:00AM
  • Indeed, it is supposed to be a zip file. In the icomoon in the Generate Font tab, please open preferences, and ensure that Class Prefix is set to "icon-": https://forum.muffingroup.com/betheme/uploads/548/5MC9XOOU4K8G.png You can also send…
    in Icomoon file won't load icons Comment by Phil 11:00AM
  • Hi, No, you do not have to push the save button after using the Builder -> SEO option. Best regards
    in Save after using "Export Builder SEO?" Comment by Phil 11:00AM
  • Sold out text can be changed in Betheme -> Theme options -> Shop -> General: https://forum.muffingroup.com/betheme/uploads/445/HTB9CK1ZEE9N.png To reduce transparency, use the following CSS code: .products .product.outofstock .product-loop-…
    in SOLD tag on product Comment by Phil 11:00AM
  • Hi, There is no option to change the links there, as they are predefined. You would have to modify the theme files to make these changes, but such customizations are out of the support scope. Best regards
    in I want to change links of 'sticky shop menu' Comment by Phil 11:00AM
  • That is because you still have negative values assigned to the mobile view: https://forum.muffingroup.com/betheme/uploads/741/AC7OGZTKYAAR.png You must reset it there as well. https://support.muffingroup.com/video-tutorials/responsive-editing-in-beb…
    in Space problem in Homepage Comment by Phil 11:00AM
  • We are incredibly sorry for that. Our team was sure that it was fixed. Anyway, can you check it out now? We double-checked that, and it should not occur anymore. Best regards
    in Center menu Comment by Phil 11:00AM
  • In most elements in the Betheme, we use the WordPress function wp_get_attachment_image(), which adds the ALT attribute by default. However, you can remove it by adding the code below to your child theme functions.php: add_filter( 'wp_get_attachment_…
    in Need to remove empty alt tags (alt="") Comment by Phil 11:00AM
  • I am happy I could help. Let me know if you have any other questions or problems. Best regards
    in How to remove the triangle on the right top Comment by Phil 11:00AM
  • That is because the home page has One Page option enabled. Please disable it in the Page Options: https://forum.muffingroup.com/betheme/uploads/332/D3TJHR09FG31.png Best regards
    in How can I change the "Home" text to white when scrolling down? Comment by Phil 11:00AM
  • We will check that, and I will inform you when we find anything. Best regards
    in Subcategory problem settings Comment by Phil 11:00AM
  • Hi, I must contact the dev team about that. I will get back to you when I hear back from them. Best regards
    in Need to remove empty alt tags (alt="") Comment by Phil February 21
  • Hi, In this gray space, there should be this blue newsletter area, but you moved it up -750px: https://forum.muffingroup.com/betheme/uploads/426/LT20HAEFNPTU.png When you remove this value, the newsletter will be placed like this: https://forum.muff…
    in Space problem in Homepage Comment by Phil February 21
  • Hi, I am happy to see that you managed to fix that. If you have any other questions or problems, feel free to ask. Best regards
    in Can’t open page in builder anymore (“Landing Page Content”) Comment by Phil February 21
  • Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be . Notice! Please …
    in I can't install any themes Comment by Phil February 21
  • Are you sure that you purged the cache? Best regards
    in Center menu Comment by Phil February 21
  • The person who forwarded the login credentials to me did not attach a part about the FTP, so I was not aware of that. Thanks for sending everything. We have corrected it on your website, please check it out. Best regards
    in Megamenu full width position not triggering on page load Comment by Phil February 20
  • Hi, Please tell me what URL exactly you are copying, and where you are placing it. You can attach screenshots showing that. Best regards
    in Unable to Import Demo from Browser Cut/Paste Comment by Phil February 20
  • Hi, What Porto theme do you refer to? Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure t…
    in but I can't register it Comment by Phil February 20
  • Hi, What Porto theme do you refer to? In your screenshot, you show a pre-built website installation panel from Betheme, and you are writing on the Betheme support forum. Please go to Betheme -> System status, and check if your server meet theme r…
    in I can't install any themes Comment by Phil February 20
  • Sorry for that. We made adjustments for that as well, so please purge the cache. We plan to release an update with these changes next Monday, so you will not lose them after an update. Best regards
    in Center menu Comment by Phil February 20
  • You can try the following CSS code: #Side_slide .menu .menu-item span{  font-size: 20px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If this does not help, I will need a link to your website. Best regards
    in How to remove the triangle on the right top Comment by Phil February 20
  • If you do not have this font selected in the theme options, then it is not loaded in the head of your website. There are three ways to include it. Either select it anywhere, e.g. for the Decorative font: https://forum.muffingroup.com/betheme/uploads…
    in Are all Google Fonts uploaded to the theme? Comment by Phil February 20
  • Hi, I assume that it is visible for a while and then it disappears, because slider background covers it. Please edit your slider, set the background to be transparent, and check it then. Best regards
    in Need to add a specific shadow to my header. Comment by Phil February 20
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in I installed the demo theme but I can't change anything Comment by Phil February 20
  • Hi, Please do as descirbed in the message, and contact us through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
    in Registration limit exceeded. Comment by Phil February 20
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