Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,513
- Last Active
- Roles
- Moderator
Comments
-
1) Can you tell me which elements exaclty were missing from translations, please? 3) I am sorry, but as Albert said, we do not debug custom XML files, so we cannot help you with that. 4, 5) Have you tried contacting WPML support regarding this? It s…
-
Are there any steps to reproduce your issue? I am able to edit this page: https://forum.muffingroup.com/betheme/uploads/926/BG8RHEA48QOT.png https://forum.muffingroup.com/betheme/uploads/480/23Q9UF7F7FOX.png Best regards
-
For me these parts are not carousels even on the desktop. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
-
Hi, There is no option to import only these parts. You can set up a staging site to import this demo and see how the header and footer were built. https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
-
Please use the keyboard shortcut Ctrl + F5. If this will not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will c…
-
Hello, Thank you for your suggestion and feedback. We will naturally look into this and introduce the necessary fix, as we do with every legitimate bug report. However, we would like to politely point out that we will no longer be responding to auto…
-
Hi, Unfortunately, there is no such option to open an entire gallery/slider from a single image, as there is no such dynamic data that could be used this way in a Query Loop, and there is no such feature in Betheme. Best regards
-
Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent theme and recheck it. Thanks
-
Hi, Can you attach a screenshot showing what you are referring to exactly, please? Thanks
-
Hi, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
-
Hi, Can you explain what is wrong, please? It would help if you could attach screenshots showing your problems Thanks
-
Hi, The fix we prepared caused other issues. We need to find an appropriate way to introduce this correction. Please follow our changelog regarding this matter. https://support.muffingroup.com/changelog/ Thanks
-
This plugin hides products you mentioned in a private message: https://forum.muffingroup.com/betheme/uploads/854/AE9GV3UMBML6.png After I disabled it, the products appeared on a list. Best regards
-
Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
-
Hi, It is in the promo bar in the Header. Edit your header template, open the navigator click on "Expand all" button, and find the Promo Bar element: https://forum.muffingroup.com/betheme/uploads/124/4WNIL1GLRIMK.png https://forum.muffingr…
-
Hi, In the demo in Query Loops, we use dynamic data. You probably inserted regular text there. Please see the following videos on how Query Loops should be created: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y…
-
Yes, we will add this option in the next theme update. Best regards
-
Sure thing, I have removed it. Best regards
-
The outdated YOAST plugin was the culprit. I have updated it for you, and now BeBuilder loads correctly. I recommend doing all pending updates to prevent any similar issues and protect your website from vulnerabilities. It is also a good practice to…
-
https://forum.muffingroup.com/betheme/discussion/comment/279480#Comment_279480 Delaying files is possible with more advanced performance plugins such as WP Rocket. If you use this plugin, you can get a file with the recommended settings from the fol…
-
There is no such feature in Betheme. To achieve that, you would have to use an external plugin or contact your web developer to prepare such custom functionality for you. Regarding plugins, we cannot recommend any plugins other than the ones we supp…
-
It displays correctly for me: https://forum.muffingroup.com/betheme/uploads/297/20BY2IVALDLG.png Have you handled it in the meantime? Best regards
-
Hi, I am glad that you found the solution. If you have any other questions or problems, feel free to ask. Best regards
-
You are using an old Header Builder plugin, which is no longer supported by us. As a workaround, you can try the following CSS code: .menu .menu-item .sub-menu > .menu-item > .menu-toggle{ display: none; } Put it in Betheme -> Theme option…
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
-
In Betheme -> Theme options -> Performance, you set to load WooCommerce assets only on Shop pages, but you did not include home page ID there. https://forum.muffingroup.com/betheme/uploads/318/AVDX1ANA8LX0.png If you want to use this option, y…
-
Subheader padding is too large on mobile. Go to Betheme -> Theme options -> Responsive -> Header and adjust the subheader padding. https://forum.muffingroup.com/betheme/uploads/099/M2KNVQOJUK6G.png Best regards
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
-
Hi, It is supposed to be a blog page. Please go to Settings -> Reading and set it as the Posts page: https://forum.muffingroup.com/betheme/uploads/938/6NZTSOJNBZ88.png Best regards
-
I received your private message, but I forgot to ask you to update WordPress and Betheme to the latest version first. Please do that so we can proceed with the troubleshooting process. Thanks