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Phil

Phil

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Phil
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  • I have received your private message, and we are working on that. Best regards
    in Category Megamenu Comment by Phil 10:03AM
  • Hi, All available fields for the contact box on the map are these ones: https://forum.muffingroup.com/betheme/uploads/732/N9DFYJZ40SHV.png Adding new fields would require modifying theme files, which we do not provide support for. As a workaround, y…
    in change link icon in contact box to social media icon Comment by Phil 10:03AM
  • Hi, Please go to Betheme -> Theme options -> Performance, change Builder local styles to Inline in header, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/643/SAKCV7046HLR.png Best regards
    in Something strange happens when passing from any page to my contact page Comment by Phil 10:03AM
  • I am glad I could help, and that you managed to resolve it. If you have any other questions or problems, feel free to ask. Best regards
    in I can't edit the old content of my web Comment by Phil 10:03AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How do I make the author picture appear in mobile view for the "Book" template? Comment by Phil 10:03AM
  • Hi, Please try the following CSS code: .mfn-header-menu .mfn-menu-link .label-wrapper{  flex-direction: column-reverse; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Menu Description Position Comment by Phil 10:03AM
  • Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
    in Slider Revolution is not included plugins? Comment by Phil 10:03AM
  • Hi, You can find it under Templates -> Popup: https://forum.muffingroup.com/betheme/uploads/675/RLV5TKB364WV.png Best regards
    in Footer Popup Timing Comment by Phil 10:03AM
  • With jQuery, filtering all posts should be visible at the start. Did you set in the Blog element to show as many posts as you have? Are you also sure that some posts do not share the same category which are the same that you hide? Best regards
    in Select categories in the blog filter Comment by Phil 10:03AM
  • I was informed that indeed this fix was released in this version. Best regards
    in BETheme v28.3 breaks site Comment by Phil 10:02AM
  • Hi, In the Mega Menu, you can place any element you want, so while editing your template add Shop categories element. https://forum.muffingroup.com/betheme/uploads/075/KD84M69VV7MU.png Best regards
    in Megamenu Category Comment by Phil 10:02AM
  • Please attach a link to page that contains this element. Thanks
    in Need to make site completely with black background Comment by Phil 10:02AM
  • Hi, We do not have your credentials anymore. Can you resend them, please? I mean WP and FTP access. Remember to attach a link to this forum discussion. Thanks
    in porfolio bugs Comment by Phil 10:02AM
  • The Media Carousel element was released in version 28.4, which was out on April 9th. https://support.muffingroup.com/changelog/ Best regards
    in Slider Comment by Phil 10:02AM
  • Hi, It looks like it is a problem with the Global sections. This should be resolved after following the steps in this article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in Layout Issues with Clothing3 Template Comment by Phil 10:02AM
  • Hi, I received your private message with login credentials. As I checked, the page looks exactly as it does in the builder as on the front: https://forum.muffingroup.com/betheme/uploads/579/Z7A29CNPW4OE.png But it all happens because you used HTML t…
    in Elements and Wraps Alignment Issue Comment by Phil 10:02AM
  • We have corrected it on your website. Please check it out. Best regards
    in empty space below the header Comment by Phil April 13
  • Your child theme is the culprit. After I deactivated it, the date displays correctly: https://forum.muffingroup.com/betheme/uploads/901/Z0OQ3KLQQDCW.png Please contact your web developer and ask to check which change in the files is the root cause. …
    in Year divided by one : Comment by Phil April 13
  • Hi, It is a Mega Menu with a tabber enabled. https://support.muffingroup.com/video-tutorials/tabber-tutorial-build-content-tabs-visually-in-bebuilder/ In each tab, there is a shop element with the appropriate category selected. Best regards
    in Category Megamenu Comment by Phil April 13
  • It is not a BeBuilder content, but a WPBakery one. I do not see it activate in your WP panel, so please go to Betheme -> Plugins, install it there, and then you will be able to edit your pages with that builder. https://forum.muffingroup.com/beth…
    in I can't edit the old content of my web Comment by Phil April 13
  • You can use other free plugins, but we will not be able to help you with them, and if you encounter any problems during implementation. But you can still contact the plugin authors with any struggles. Best regards
    in What is the easiest way to translate my site to spanish Comment by Phil April 13
  • Hi, Try this CSS code: #Top_bar.is-sticky .menu_wrapper{  background-color: rgba(16, 20, 23, .97); } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. But note that it will add background only to the menu, as it drops below …
    in Have Menu Background Visible Down the Page Comment by Phil April 13
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and I will see if it can be implemented in another way. Notice! Please attach a link to…
    in Custom HTML slider/carousel Comment by Phil April 13
  • Please send us your license key and the WordPress dashboard access to both domains privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice…
    in Unable to de-register theme Comment by Phil April 13
  • Hi, Please see the following article: https://help.market.envato.com/hc/en-us/articles/205604563-View-Download-Invoices Best regards
    in Invoice Comment by Phil April 13
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussio…
    in Exclude current post form Queery Loop Comment by Phil April 13
  • Now it works, thanks. We are checking that.
    in Year divided by one : Comment by Phil April 13
  • Hi, The only option would be to hide some categories using custom CSS, but at the start, all posts from different categories will appear, until you choose the categories at the top. If you want to try with a custom CSS code, please send a link to yo…
    in Select categories in the blog filter Comment by Phil April 13
  • I tried again, but the problem reoccurred. I am not allowed to provide an IP address, but please write to us about this through the contact form you used to send dashboard access, and the person who manages the mailbox will provide you with the nece…
    in Year divided by one : Comment by Phil April 13
  • Sorry, you wrote outside our working hours, so we could not respond. To check that, I will need access to your website. Please send WP dashboard access as you did previously. Thanks
    in Failed to import website demo template. Comment by Phil April 13
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