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Phil

Phil

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Phil
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  • 1) There is no option to disable BeBuilder for a specific post type. You can either disable it completely or leave it active for all. 2) I can see HTML errors on that page. Please check all places where you used HTML tags, and ensure that they are a…
    in Need to make site completely with black background Comment by Phil 10:03AM
  • Hi, There is a bug related to the category search and that is why it does not work for you. We plan to release a fix to this issue this week. Best regards
    in Slider not filtering categories Comment by Phil 10:03AM
  • You have HTML errors on that page: https://forum.muffingroup.com/betheme/uploads/132/6RUNZTSL1ES0.png It means that some HTML tags you used are not closed properly or are misplaced. Check your entire page for any HTML errors and correct them. Thanks
    in Can only edit the first section on my 1 page site. Comment by Phil 10:03AM
  • Hi, There is no option to import only one section, but you can import an entire page and remove sections you do not need. https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
    in Hello, can i import a specific section from demo sites? Comment by Phil 10:03AM
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
    in Saving functionality in Betheme->Theme Options->Any does not save Comment by Phil 10:03AM
  • To clarify, you just want to hide this text, but want to keep stock management for products, right? Best regards
    in How do I fix a product page with a scroll bar? Comment by Phil 10:03AM
  • Sorry, I could not answer you earlier because of the weekend. I could log in now to your WP dashboard, but the FTP access you sent does not work: https://forum.muffingroup.com/betheme/uploads/139/JBR0Y34S3AE0.png Please resend that, but ensure that …
    in IMPORT MENU AND HEADER FROM PRE-BUILT WEBSITE Comment by Phil 10:03AM
  • You did not have this option enabled in Elementor: https://forum.muffingroup.com/betheme/uploads/882/KNE3E27B7RV0.png During pre-built import, there is information that this option must be enabled: https://forum.muffingroup.com/betheme/uploads/071/G…
    in Can't Import prebuild website Comment by Phil 10:03AM
  • You installed an update that does not contain this fix, and that is why it is off. As I mentioned, it will be fixed in the upcoming one, and we have not released it yet. The latest update was on April 9th, so some time before my last message here. I…
    in Spacing in the “Read More” element Comment by Phil 10:03AM
  • Most of the newest pre-built websites has their hero sections made with BeBuilder. Here is an example: https://themes.muffingroup.com/be/paintstore/ We have no video tutorial about creating that, but build it like any other section. Best regards
    in Slider Revolution is not included plugins? Comment by Phil April 18
  • Set your header Position to Fixed with Body offset set to No: https://forum.muffingroup.com/betheme/uploads/604/H74BJ6SU454E.png Your sections' backgrounds colors fields must blank, but set the color for the Scroll state: https://forum.muffingroup.c…
    in Menu text move to the center Comment by Phil April 18
  • The following CSS code is the culprit: https://forum.muffingroup.com/betheme/uploads/816/C824KV2ZZDG8.png Remove it, and stretch will work properly. Best regards
    in Elements and Wraps Alignment Issue Comment by Phil April 18
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
    in Unable to edit with Bebuilder Comment by Phil April 18
  • Are you sure that the URL you sent is correct? I checked it, and it does not work: https://forum.muffingroup.com/betheme/uploads/152/FHTTYK2LL0WL.png Also, in your private message, you did not include FTP credentials. Best regards
    in IMPORT MENU AND HEADER FROM PRE-BUILT WEBSITE Comment by Phil April 17
  • I received your private message, but you did not include FTP access. Please resend a private message, but with complete information. Thanks
    in Frontend show critical error Comment by Phil April 17
  • We have prepared a correction for that, but I was unable to upload a Betheme package with these fixes to your website. Anyway, we will release an update next week, including these corrections. Best regards
    in Issue with Templates showing 404 + slider categories not showing. Comment by Phil April 17
  • We have corrected it on your website. Please check it out now. Thanks
    in Category Megamenu Comment by Phil April 17
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Can only edit the first section on my 1 page site. Comment by Phil April 17
  • Hi, We have corrected it on your website. Please check it out. This fix will also be included in the upcoming update. Best regards
    in Spacing in the “Read More” element Comment by Phil April 17
  • I have just received your private message, and the theme options open correctly for me: https://forum.muffingroup.com/betheme/uploads/301/3514XE59BAXF.png Are there any steps to reproduce this issue? Did you check that with another browser? Best re…
    in Betheme Options not showing Comment by Phil April 17
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
    in IMPORT MENU AND HEADER FROM PRE-BUILT WEBSITE Comment by Phil April 17
  • In the newest pre-built websites, we do not use Slider Revolution, as, besides being a powerful tool, it is also really heavy and has a huge impact on the website's performance. Moreover, most of the layouts our graphic designer creates can be easil…
    in Slider Revolution is not included plugins? Comment by Phil April 17
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
    in Frontend show critical error Comment by Phil April 17
  • Hi, 1) Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sticky-sidebars-and-elements/ 2) There is no option to change this color there as it is styled by the browser and CSS does not overwrite it. Best regards
    in How do I fix a product page with a scroll bar? Comment by Phil April 17
  • Hi, To achieve that, I suggest using the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/how-to-build-a-header-like-apple-com/ Best regards
    in Menu text move to the center Comment by Phil April 17
  • Hi, Colors can be adjusted in Betheme -> Theme options -> Colors -> Menu: https://forum.muffingroup.com/betheme/uploads/935/I1K5NF0JOZ9C.png Font size is based on the Main Menu from Betheme -> Theme options -> Fonts -> Size & S…
    in Mobile menu Comment by Phil April 17
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
    in Can't Import prebuild website Comment by Phil April 17
  • Stretch in section options affects wraps only, and stretch in wraps affects columns only. https://forum.muffingroup.com/betheme/uploads/054/X3ZPU1U1JXSF.png If you want to have icon boxes with equal heights, you must adjust them manually. Best rega…
    in Elements and Wraps Alignment Issue Comment by Phil April 17
  • When you edit your slider with the Slider Revolution and click on the preview button, does it preview this slider?
    in IMPORT MENU AND HEADER FROM PRE-BUILT WEBSITE Comment by Phil April 17
  • We are still working on that. The problem goes deeper, and we must ensure that everything works properly, but we are on final straight, as we are on the testing part. It should be resolved by tomorrow. Best regards
    in Issue with Templates showing 404 + slider categories not showing. Comment by Phil April 16
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