Phil
Phil
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- Phil
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Please contact the plugin authors regarding this issue. Best regards
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Hi, 1, 2) No, there is no such feature available. We thought about such a possibility, but it is challenging to implement, and we have not found a suitable solution for that. 3) You can find translations in Betheme -> Theme optiosn -> Translat…
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I disabled plugins we do not support, and GDPR appeared: https://forum.muffingroup.com/betheme/uploads/423/I7OXOSKGH0TJ.png I found out that it is caused by the PRO Elements plugin. Best regards
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There is no option for that, unfortunately. Best regards
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Please ensure that built-in fields in Betheme -> Theme options -> SEO are disabled: https://forum.muffingroup.com/betheme/uploads/545/R9Q9PBR2AA2T.png Anyway, I checked one of the product pages, and YOAST SEO seems to be working fine there: ht…
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Hi, The only translation plugin we support is WPML. https://support.muffingroup.com/documentation/translation/#translation-wpml Best regards
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Hi, Please try to do as described in the following article: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send a link to that page so we can take a look at this. Thanks
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I am happy we could help. If you have any other questions or problems, feel free to ask. Best regards
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The cookie banner styles are defined in the Design tab of the GDPR settings: https://forum.muffingroup.com/betheme/uploads/347/6FHW89L3S5K8.png Best regards
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The credentials for the first site do not work: https://forum.muffingroup.com/betheme/uploads/363/IEGR6Y2L0WTS.png Can you resend them, please? Before sending, ensure that they work. Thanks
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Hi, This part comes from the plugin we do not support. Our policy states that we do not support third-party plugins or custom code, and we cannot recommend any plugins other than the ones we support. You can find the list on this page: https://suppo…
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I received your private message, but I could not access your website: https://forum.muffingroup.com/betheme/uploads/110/RF9QGPRT9R6B.png Do you have any limitations set? Best regards
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You do not have a blog page. Filters used on a regular page redirect to the archive page with the results, and when it does not exist, then the filters functionality breaks. You must create and assign the main blog page in Settings -> Reading: ht…
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Thanks, it worked. We have corrected it on your website, and this fix will be included in the upcoming update. Best regards
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I cannot provide it publicly here, but please write to us through the contact form I provided earlier, and the person who manages the mailbox will answer you. Thanks
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Sorry, but we didn't get any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the re…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, Thanks for reporting. I have passed it on to the dev team, and we will correct that. If you want us to correct that on your website before an update, please send us the WordPress dashboard and FTP access privately through the contact form, which…
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Please send us the WordPress dashboard access to both these websites privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attac…
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Now it should work automatically without the need to insert Current. Which template are you editing exactly? Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, FYI, the minimal recommended max input vars value is 5000, not 1000. Anyway, it should not affect the saving of theme options. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side a…
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I checked the new credentials you sent but they does not work either: https://forum.muffingroup.com/betheme/uploads/170/U8QRYOFVV7YR.png Are you sure that they are correct? Is there any chance that you have regional restrictions set? We are located …
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access privat…
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Hi, You mean Action Button, right? You can change its styles in Betheme -> Theme options -> Global -> Buttons: https://forum.muffingroup.com/betheme/uploads/221/K652352RRLG0.png Best regards
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Hi, Can you also attach a link to the website where it works for you as you wanted, please? Moreover, please attach a screenshot showing how you set up your mega menu. Thanks
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Hi, It looks like the main menu is not assigned properly. Please go to Appearance -> Menus, and check if the appropriate menu is assigned there as the main one. Thanks