Phil
Phil
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- Phil
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Comments
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Your conditional logic for the brands section looks different from what I showed you in my previous message. Please double-check it and correct your conditional login. Thanks
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You can try with the following conditional logic assigned to that section with brands: https://forum.muffingroup.com/betheme/uploads/079/FILQGFK29VKJ.png Best regards
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No worries, I am here to help. It does matter. If you modify the theme files, you must do it in the child theme. If you do it in the parent theme, then your modifications will be lost when you update to the newest version. Best regards
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Hi, No, there is no option to achieve that, unfortunately. Best regards
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We have made adjustments on your website, and now with this setting, it will work directly in the posts as well: https://forum.muffingroup.com/betheme/uploads/336/4XSR1CVJV0HH.png https://synerkos.com/jornada-tecnica-junto-a-la-seccion-espanola-de-i…
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I received your new private message but the FTP access you sent does not work. Did you check FTP credentials before sending them? Best regards
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Hi, To assign a template to the main shop page, use the All archives condition: https://forum.muffingroup.com/betheme/uploads/867/43V105FRWC3W.png Best regards
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This part is a Global Section. Are you sure that you did not delete it in the templates tab? https://forum.muffingroup.com/betheme/uploads/080/UTNP4XFDMXAP.png If it still exists you can still add it to your page: https://forum.muffingroup.com/bethe…
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I can see that you have WP Rocket installed. Did you purge the cache after implementing your changes? Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
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1) Regardless of your perspective, please note that we do not support this specific plugin. Since it is a third-party tool, we have no insight into how it manages image sizes. Providing technical support for unsupported plugins is outside our scope …
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Hi, We have it on our to-do list. Anyway, please do not create topics with requests, but put all your suggestions in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We are located in Poland, so if you could whitelist it, at least for troubleshoot time. Thanks
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Did you purge the cache after making this change? Best regards
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Thanks it worked. On the domain where it wors as you wanted you have the following CSS code: https://forum.muffingroup.com/betheme/uploads/088/UGFFL6TSY0KK.png It moves the submenu to the right side. When you copy it to the second domain it will wor…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
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Hi, To transfer your website, we recommend using the Duplicator plugin: https://wordpress.org/plugins/duplicator/ You can find tutorials online on how to use this tool. Regarding the child theme, if you make modifications in the theme files, then ch…
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Please contact the plugin authors regarding this issue. Best regards
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Hi, 1, 2) No, there is no such feature available. We thought about such a possibility, but it is challenging to implement, and we have not found a suitable solution for that. 3) You can find translations in Betheme -> Theme optiosn -> Translat…
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I disabled plugins we do not support, and GDPR appeared: https://forum.muffingroup.com/betheme/uploads/423/I7OXOSKGH0TJ.png I found out that it is caused by the PRO Elements plugin. Best regards
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There is no option for that, unfortunately. Best regards
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Please ensure that built-in fields in Betheme -> Theme options -> SEO are disabled: https://forum.muffingroup.com/betheme/uploads/545/R9Q9PBR2AA2T.png Anyway, I checked one of the product pages, and YOAST SEO seems to be working fine there: ht…
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Hi, The only translation plugin we support is WPML. https://support.muffingroup.com/documentation/translation/#translation-wpml Best regards
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Hi, Please try to do as described in the following article: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send a link to that page so we can take a look at this. Thanks
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I am happy we could help. If you have any other questions or problems, feel free to ask. Best regards
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The cookie banner styles are defined in the Design tab of the GDPR settings: https://forum.muffingroup.com/betheme/uploads/347/6FHW89L3S5K8.png Best regards