Phil
Phil
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- Phil
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I have not received any new private message from you since my last message. Did you resend credentials? Best regards
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If it works with another theme, it means that there is a bug between WPML and Betheme. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#c…
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You have some values that are not adjusted for mobile view. For example left margin for a wrap: https://forum.muffingroup.com/betheme/uploads/983/DTTUO6K1GDSU.png or a custom width for the button: https://forum.muffingroup.com/betheme/uploads/149/C4…
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Hi, 1) No, there is no option to select particular products in the carousel. They must be at least in the same category or have the same tag. 2) If you enabled it through a plugin, it is to contact the plugin authors. In Betheme we have such option,…
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Please contact your hosting provider and ask if your server does not have max input vars limited to 1000 somewhere. Your System status shows 5000, but after removing a few options from theme options via FTP, your theme options save correctly. In rec…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, go to Betheme -> System status, and check if your server meets the …
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Hi, Thanks for reporting. I have reproduced this issue and passed it on to the dev team. We will take a look at this and correct it in the upcoming updates. For now, please use the following CSS code: .search-results #Subheader{ display: none; } .s…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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I tried both: with, and without this part: https://forum.muffingroup.com/betheme/uploads/407/WIC78VL220C5.png https://forum.muffingroup.com/betheme/uploads/195/7QTEOJIBZB6H.png Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/278021#Comment_278021 Please note that I have been responding to your messages consistently; however, we are unable to move forward because the FTP login credentials you provided are still not…
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Hi, Please go to WooCommerce -> Settings -> Products, and disable the AJAX option: https://forum.muffingroup.com/betheme/uploads/111/RH804UCP061G.png After that, check if the problems persist. Thanks
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I have checked that, and I can see limited products count there: https://forum.muffingroup.com/betheme/uploads/468/AKST9AGRNNZI.png Are there any steps to reproduce this issue? Best regards
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There was a bug in the latest update. We have corrected it on your website, and this fix will be included in the upcoming update. Best regards
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I logged in to your website, and I can see that you use some additional plugins for WooCommerce. Some plugins require a page reload to properly add a product to the cart, so I disabled the AJAX option in Woo settings: https://forum.muffingroup.com/b…
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Hi, Did you use the filter element? If so, you can use any portfolio field like clients, websites, or tasks, assign names to this field, and later show them in the filters to be able to filter through this field. https://forum.muffingroup.com/bethem…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
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I am happy to see that you found it. Anyway, if you are not the one who added it there, I would suggest changing all passwords related to your website as it could be some malware. Best regards
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Hi, There is no feature at the moment that would allow creating such a menu. If you would like us to add such an option, please let us know in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-upda…
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It still does not work. Can you resend credentials, please? Thanks
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Hi, Please do a test: switch to some other theme like Twenty Twenty-Five, create a new page with some content inside, and then translate it. When you do it, let me know if the problem persists then. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It seems that WP is not fully ready for PHP 8.5.5. Many plugins throw warnings. https://forum.muffingroup.com/betheme/uploads/844/5WXUUAYDXOFY.png https://forum.muffingroup.com/betheme/uploads/776/A0RRIV3IFJY1.png Please downgrade PHP to version 8.4…
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Sorry, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/327/X3PW9GG04CCW.png Are you sure that they are correct? You did not attach a host address, so I used a link to your website. Best regards
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I need to see that on an updated website. Also, I do not know where you used the blog. Please attach a direct link to that page. Thanks
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I received your private message, but you did not include FTP credentials. Please send another message with complete information. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It still does not work, unfortunately: https://forum.muffingroup.com/betheme/uploads/054/9PTAMERZO7RX.png
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FTP credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/941/4C5VBQKYDV8H.png Are you sure that they are correct? You did not include the host address, so I used a link to your site. Best regards
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The height value is too low, and that is why the arrows are not visible. https://forum.muffingroup.com/betheme/uploads/610/0G6D4GG4IY9D.png When you increase height, they will appear. Best regards
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I received your FTP credentials, but they do not work: https://forum.muffingroup.com/betheme/uploads/017/V3UR2E1M1K3E.png Are you sure that they are correct? Did you whitelist Poland for FTP access as well? Best regards