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• Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…

  in Betheme license: please unbind staging domain and allow registration on production domain Comment by Phil 12:01PM
• It is because the animations are added to elements inside the query loop. Remove animations from these elements, and it will work correctly. Best regards

  in The slides won't load Comment by Phil 12:01PM
• Hi, It will be fixed in today's update. Best regards

  in errors in backend after update to 29.0 / custom post types Comment by Phil 12:01PM
• Hi, It will be fixed in today's update. Best regards

  in BeBuilder jumps to top when editing sections and Wrap edit does not open Comment by Phil 12:01PM
• Hi, Which slide do you refer to exactly? They all seem to be fine to me. It would be best if you attach a screenshot showing your problem. Thanks

  in The slides won't load Comment by Phil 10:02AM
• The elements used there are icon boxes. If you want, you can import that page with a single-page import and remove stuff you do not need. https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards

  in Weird Code Showing on Home Page Comment by Phil 10:02AM
• Hi, You wrote beyond our working time, so we did not have a chance to check your website anyhow. Anyway, if you used HTML tags and the content below disappeared, it could mean that some of the HTML tags you placed were not closed or were misplaced. …

  in Weird Code Showing on Home Page Comment by Phil September 30
• Hello, We have located the issue on our side, and it should work now for your account. Please check it out, and sorry for any inconvenience. Best regards

  in Problems with support in Comment by Phil September 30
• Hi, I have passed it to the dev team, and we have located the culprit. It will be fixed in the upcoming update. If you want us to fix it on your website before an update, we will need access to it. Please share access with us according to this topic…

  in Problems after update Comment by Phil September 30
• Yes, the steps were correct. There was a bug we had to fix. This fix is also included in the newest update. Best regards

  in Apply a portfolio template to a single post Comment by Phil September 29
• We have corrected it on your website. Please check it out. Best regards

  in Apply a portfolio template to a single post Comment by Phil September 29
• Hello, We would like to politely point out that we will no longer be responding to automatically generated messages from AI agents. We strictly provide real human support to resolve actual user issues. If you encounter any operational problems while…

  in BUG > No lock/mutex on transient cache refresh Comment by Phil September 29
• Hi, Please go to Betheme -> Tools, and use these two options: https://forum.muffingroup.com/betheme/uploads/687/H9933FSN7WG2.png https://forum.muffingroup.com/betheme/uploads/168/LK72QZPHYES0.png If this will not help, turn off all of the plugins…

  in Blocks missaligned, probable cause: inexistent page-specific css after latest update Comment by Phil September 29
• That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muffingroup.co…

  in Header alignment Issue Comment by Phil September 29
• Hi, Do you have the newest version of Betheme installed? Best regards

  in Betheme gets unregistered and need to manually enter the registration key again (5th time in 2 wks) Comment by Phil September 29
• Hi, You have under construction enabled. Could you disable it for a while, please? Thanks

  in Header alignment Issue Comment by Phil September 28
• Good to see that. Let me know if you need anything else. Best regards

  in Ajax on imput change not working Comment by Phil September 28
• I am glad I could help. Best regards

  in Pre-Built Website burger3 wrap alignment problem Comment by Phil September 28
• There must be an image selected for that method. If there is no image selected then no image will appear at all. Best regards

  in Different title bar image bg for parent categories Comment by Phil September 28
• Hi, I am happy to see that you managed to find the culprit. If you have any other questions or problems feel free to ask. Best regards

  in Homepage - Backend vs Live Comment by Phil September 28
• Hi, Is it an archive page or a regular page? Best regards

  in Ajax on imput change not working Comment by Phil September 28
• I have opened the first global section from that page, and there is no revision saved. https://forum.muffingroup.com/betheme/uploads/268/7NWGEDO83ULZ.png So you did not do as I suggested earlier. Anyway, I have saved the revision, restored it, and c…

  in Pre-Built Website burger3 wrap alignment problem Comment by Phil September 25
• Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…

  in Apply a portfolio template to a single post Comment by Phil September 25
• Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please attach a link to this forum discussion. …

  in Pre-Built Website burger3 wrap alignment problem Comment by Phil September 25
• No worries. I am happy to see that you found the culprit. Best regards

  in Bebuilder broken Comment by Phil September 25
• You would have to create a separate template for each category. Best regards

  in Different title bar image bg for parent categories Comment by Phil September 25
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in Apply a portfolio template to a single post Comment by Phil September 25
• I am sorry, but I am a little confused now. Can you explain in more detail what your goal is exactly, please? Thanks

  in Different title bar image bg for parent categories Comment by Phil September 24
• So you can create two additional shop templates with these images and assign these templates to the appropriate categories. Best regards

  in Different title bar image bg for parent categories Comment by Phil September 24
• Are there any steps to reproduce this issue? I do not see it: https://forum.muffingroup.com/betheme/uploads/586/ZFBIV7ZCCJFI.png Best regards

  in Bebuilder broken Comment by Phil September 24
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