Phil
Phil
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- Phil
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Yes, the steps were correct. There was a bug we had to fix. This fix is also included in the newest update. Best regards
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We have corrected it on your website. Please check it out. Best regards
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Hello, We would like to politely point out that we will no longer be responding to automatically generated messages from AI agents. We strictly provide real human support to resolve actual user issues. If you encounter any operational problems while…
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Hi, Please go to Betheme -> Tools, and use these two options: https://forum.muffingroup.com/betheme/uploads/687/H9933FSN7WG2.png https://forum.muffingroup.com/betheme/uploads/168/LK72QZPHYES0.png If this will not help, turn off all of the plugins…
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That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muffingroup.co…
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Hi, Do you have the newest version of Betheme installed? Best regards
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Hi, You have under construction enabled. Could you disable it for a while, please? Thanks
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Good to see that. Let me know if you need anything else. Best regards
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I am glad I could help. Best regards
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There must be an image selected for that method. If there is no image selected then no image will appear at all. Best regards
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Hi, I am happy to see that you managed to find the culprit. If you have any other questions or problems feel free to ask. Best regards
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Hi, Is it an archive page or a regular page? Best regards
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I have opened the first global section from that page, and there is no revision saved. https://forum.muffingroup.com/betheme/uploads/268/7NWGEDO83ULZ.png So you did not do as I suggested earlier. Anyway, I have saved the revision, restored it, and c…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please attach a link to this forum discussion. …
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No worries. I am happy to see that you found the culprit. Best regards
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You would have to create a separate template for each category. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I am sorry, but I am a little confused now. Can you explain in more detail what your goal is exactly, please? Thanks
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So you can create two additional shop templates with these images and assign these templates to the appropriate categories. Best regards
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Are there any steps to reproduce this issue? I do not see it: https://forum.muffingroup.com/betheme/uploads/586/ZFBIV7ZCCJFI.png Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomplete …
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Hi, Have you sent an access anywhere? I have not received any private message from you. Best regards
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Please go to Betheme -> Tools, and use the option to Regenerate local CSS. https://forum.muffingroup.com/betheme/uploads/613/8IATJ09YE9NT.png Then check if the problem persists. If this will not help, edit each global section, save the revision f…
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Use the following CSS code: #Top_bar .menu li ul{ top: 70%!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, Please assing featured image to each category: https://forum.muffingroup.com/betheme/uploads/332/Q09PO9AJ6578.png and in the shop template set dynamic data to the section background: https://forum.muffingroup.com/betheme/uploads/159/WUA3HV751RJU…
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I am glad I could help. Best regards
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Hello, Please, check the following article, and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please contact your hosting provider and ask to allow all the r…
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Please check it now. I have opened and saved the shop template: https://forum.muffingroup.com/betheme/uploads/698/JS7H56ET6N7E.png Best regards
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Hi, Thanks for letting us know. I have passed it on to the dev team, and we will take a look at this. Best regards