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Phil

Phil

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Phil
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  • Hi, We have corrected it on your website. There was a problem with PHP 8.3 and an undeclared variable. This fix will also be included in the upcoming update. Best regards
    in Unable to Download Local Google Fonts (Loading Spinner Never Ends) Comment by Phil 11:13AM
  • Hi, I received your private message. It is due to your server configuration: https://forum.muffingroup.com/betheme/uploads/246/KR2EDNV6GK8D.png Please contact your hosting provider to correct that. Thanks
    in Slider Revolution Installation Fail Comment by Phil 11:03AM
  • Hi, Active color for filters is taken from Betheme -> Theme options -> Colors -> Content: https://forum.muffingroup.com/betheme/uploads/819/XJT3TMNAGQ9G.png Inactive color is predefined, so if you want to change it, use the following CSS co…
    in Change Filter Font and Hover Colour Comment by Phil 11:03AM
  • Hi, We provide this forum in English only. Rewrite your question in English, please. Thanks
    in licencia Comment by Phil 11:03AM
  • Hi, Go to Betheme -> Theme options -> Header & Subheader -> Extras, and change Sliding Top to Hide: https://forum.muffingroup.com/betheme/uploads/901/W2WE3O5QM47E.png Best regards
    in How to remove the top area Comment by Phil 11:03AM
  • Hi, Please do not share your login credentials here, as others can see them. Anyway, I checked your popup, you did not set it to trigger "on click", and currently it is set to "on start": https://forum.muffingroup.com/betheme/upl…
    in Popup Not Found After Template Import Comment by Phil 11:03AM
  • Thank you. I was able to reproduce this issue, and I have passed it on to the dev team. We will correct that. Best regards
    in &-sign in breadcrumbs Comment by Phil 11:03AM
  • I could not check your website because of the following Fatal Error: https://forum.muffingroup.com/betheme/uploads/866/FFXYRJBKB1E5.png Did you perform any actions that could trigger it? Best regards
    in Change heigh of sticky menu Comment by Phil 11:03AM
  • Did you perform any other actions on your website? I could not access it: https://forum.muffingroup.com/betheme/uploads/994/FDRGW7OI89XY.png Best regards
    in Unable to Download Local Google Fonts (Loading Spinner Never Ends) Comment by Phil 11:03AM
  • Hi, I suggest using Query Loop there, with which you can design it however you want: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in custom footer problem Comment by Phil 11:03AM
  • I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Post / Portfolio element missing meta data Comment by Phil November 5
  • If you want to show two selected posts, you should use the dynamic data. https://support.muffingroup.com/video-tutorials/dynamic-content-in-the-bebuilder/ So you have to build the layout manually and use dynamic data to display things like title, ex…
    in preview of most viewed news in home page Comment by Phil November 5
  • Please edit your portfolio template and add Tag Cloud element to it and style it how you want: https://forum.muffingroup.com/betheme/uploads/361/N8UI4LPX2UAR.png You can use one of the templates: https://forum.muffingroup.com/betheme/uploads/684/S9N…
    in Post / Portfolio element missing meta data Comment by Phil November 5
  • There is still too low memory limit on your website: https://forum.muffingroup.com/betheme/uploads/507/02TFVJK6PYJ7.png Please contact your hosting provider to increase it. Thanks
    in Unable to Download Local Google Fonts (Loading Spinner Never Ends) Comment by Phil November 5
  • Hi, I could not enter your website: https://forum.muffingroup.com/betheme/uploads/748/3N7M67V4MSNG.png Can you whitelist Poland, please? Thanks
    in Upsell Products Comment by Phil November 5
  • Hi, Please note that you are using Elementor, so it is best to contact their support team regarding their builder. Anyway, from what I see, you have paddings assigned for your elements on mobile: https://forum.muffingroup.com/betheme/uploads/095/FRK…
    in Image alignment problem in smartphone view Comment by Phil November 5
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in BeBuilder Not Available Comment by Phil November 5
  • Please edit your posts and ensure that you have Discussion set to Open: https://forum.muffingroup.com/betheme/uploads/465/2JA5VZ50VVKX.png You can also check if comments are enabled in Betheme -> Theme options -> Blog & Portfolio -> Blo…
    in Sidecart Quantity Does Not Update Comment by Phil November 5
  • You can change the colors in Betheme -> Theme options -> Colors -> Menu: Submenu. https://forum.muffingroup.com/betheme/uploads/097/696B4TX17FC2.png However, I do not understand this part: going back to the initial visit menu choice does no…
    in Sub Menu adds as Main menu, even in WordPress SubMenu Comment by Phil November 5
  • This is not quite what popups are for. We have a feature for creating such banners on our to-do list, but there is no ETA for it. Best regards
    in pop up template disable buttons Comment by Phil November 5
  • Please leave the target attribute blank (remove _self) and then check it. Best regards
    in Hotspot link target Comment by Phil November 5
  • I am happy to see it. A little hint, if this is working in incognito mode, it could mean that either the browser cache is the culprit or one of your browser extensions. Best regards
    in Video is muted, set to autoplay, will not play Comment by Phil November 5
  • Hi, There is no "view count" feature for posts, so there is no option to achieve what you described. Best regards
    in preview of most viewed news in home page Comment by Phil November 5
  • I can see that the license key you used is assigned to another user. Did you change the account, or does it belong to the web developer who created a website for you? If so, please tell me this username. Thanks
    in Strato Hosting / Item Purchase Code Comment by Phil November 5
  • Use the CSS sent in that topic, but change the ID of the template to the one you use at the website from current topic: https://forum.muffingroup.com/betheme/uploads/970/2MPPPRHZEOIZ.png Best regards
    in pop up template disable buttons Comment by Phil November 4
  • Regarding unsupported plugins, please get in touch with the plugin author for assistance. Anyway, the login credentials you previously sent do not work anymore, so we could not even take a look at this. Best regards
    in Adding Content below a post template Comment by Phil November 4
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Hotspot link target Comment by Phil November 4
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
    in Unable to Download Local Google Fonts (Loading Spinner Never Ends) Comment by Phil November 4
  • The color is taken from Betheme -> Theme options -> Global -> Buttons: https://forum.muffingroup.com/betheme/uploads/250/DNPSCRH9I75Q.png Best regards
    in Price Filter Comment by Phil November 4
  • Hi, You are doing nothing wrong. That is how popups work, and clicking behind popups is disabled. Best regards
    in pop up template disable buttons Comment by Phil November 4
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