Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,024
Last Active
Roles
Moderator

Comments

  • We have corrected that on your website. Please check it out. Best regards
    in Popup not firing on blank page template Comment by Phil 2:24PM
  • Your master values remained untouched: https://forum.muffingroup.com/betheme/uploads/247/MLUR8PVH2CWJ.png Please contact your hosting provider and ask to adjust that. Thanks
    in Stucks on "Loading Builder.." Comment by Phil 2:03PM
  • Outbound links are visible correctly by YOAST. https://forum.muffingroup.com/betheme/uploads/112/9ZA0DLWLOXYQ.png https://forum.muffingroup.com/betheme/uploads/732/QX1UOVZQGE3V.png Anyway, I noticed something on the second page. In the HTML element …
    in Yoast Issues Comment by Phil 12:01PM
  • Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Stucks on "Loading Builder.." Comment by Phil 12:01PM
  • Sorry, but I cannot find the parts you showed in your screenshots. Can you send direct links to them? Anyway, if it happens or is logged only by users, it could mean that the cache is the culprit. Please, turn off all of the plugins, refresh your ca…
    in links and titles errors Comment by Phil 12:01PM
  • 1) You can upload a larger logo for mobile display in Betheme -> Theme options -> Responsive -> General: https://forum.muffingroup.com/betheme/uploads/117/TC7EAA2AGD82.png 2) I have checked that, and it passed for me: https://forum.muffingr…
    in I'm having two tricky problems with my website: Comment by Phil 10:00AM
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Sending i…
    in Insert a wavy border below the slider Comment by Phil 10:00AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in links and titles errors Comment by Phil 10:00AM
  • Hi, No, it will not have a negative impact on WordPress. If you want to check WP and PHP compatibility, see the following link: https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/ Best regards
    in Regarding the reliability confirmation of PHP execution environment updates. Comment by Phil 10:00AM
  • Hi, Deleting it will not affect the operation of your website, and you can remove it in the place where you took your screenshot. Click on the theme details, and then on the Delete button: https://forum.muffingroup.com/betheme/uploads/747/91N627ED4R…
    in Could you please tell me my backend theme/scene theme? Comment by Phil 10:00AM
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be . Notice! Please attach a link to th…
    in Popup not firing on blank page template Comment by Phil 10:00AM
  • Hello, Please check the following links: https://www.wpbeginner.com/how-to-install-wordpress/ https://support.muffingroup.com/video-tutorials/how-to-install-wordpress-theme-2025/ The following video is a bit old, but the installation process remaine…
    in C-Panel Install Tutorial Comment by Phil 10:00AM
  • Hi, We suggest using the Duplicator plugin: https://wordpress.org/plugins/duplicator/ We used it dozens of times, and never had problems with it. Best regards
    in Duplicate the same website to new domain - keep all data Comment by Phil 10:00AM
  • Hi, It has already been fixed in the latest Betheme update, so please update it, and the problem will be gone. Thanks
    in Image Gallery popup slideshow counter error Comment by Phil 10:00AM
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Deactive Comment by Phil 10:00AM
  • Your server does not meet the theme requirements: https://forum.muffingroup.com/betheme/uploads/500/JW1S1XBWG9J5.png Please contact your hosting provider to increase these values to the recommended ones, and check if the problem persists. Thanks
    in Stucks on "Loading Builder.." Comment by Phil 10:00AM
  • Hi, Please edit this Mega Menu template, and when you click on that element, you will be able to change the link there. https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Best regards
    in How can I change the link on a menu item Comment by Phil 10:00AM
  • Please send access to your website, so we can take a closer look at this. Thanks
    in Yoast Issues Comment by Phil 10:00AM
  • Hi, No, there is no option to change it there. For a higher customization option, I suggest using Query Loop instead: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Number of columns in Blog Slider Comment by Phil 10:00AM
  • This fix will be out in the upcoming Betheme update, so after it, it will be working for your other websites. It was just an unlucky coincidence, as there was a little bug in the function that was checking if any layouts existed. Best regards
    in Custom layouts are no longer visible in the menu Comment by Phil May 13
  • Hi, Thank you for providing such a detailed report and the specific code snippet found in your footer.php. This is a classic example of a "SEO Spam Injection" or "WordPress Backdoor," and the fact that it occurred on a site with …
    in Security incident with all my pages Comment by Phil May 13
  • 1) It means that some changes in your child theme are the culprit. Please contact your web developer regarding this. 2) I have passed it on to the dev team, and we will correct that in the upcoming update. Best regards
    in The Burger Menu no longer works after the update Comment by Phil May 13
  • You can set the background color for the menu items under the style tab of the menu element. https://forum.muffingroup.com/betheme/uploads/618/85D83CJYAP2C.png But adding this triangle on hover would require writing a custom CSS code. Best regards
    in Does the client require a BeTheme using the old HTML layout? Comment by Phil May 13
  • You can leave it enabled. It does not have an influence on the YOAST integration. Best regards
    in Yoast Issues Comment by Phil May 13
  • I received your private message, but you did not attach a link to your website anywhere. Can you send it here so I can access your WP panel, please? Also, the FTP access you sent does not work: https://forum.muffingroup.com/betheme/uploads/948/C4MIW…
    in Stucks on "Loading Builder.." Comment by Phil May 13
  • Still no difference: https://forum.muffingroup.com/betheme/uploads/953/EG73T4GXPK2A.png https://forum.muffingroup.com/betheme/uploads/868/97HIR8MCZOXM.png Do you not have any regional restrictions set on your server? Best regards
    in Cookie Consent is not showing on website, even after enabling it Comment by Phil May 13
  • Padding does not accept negative values. It should be a low value above zero. Also, please purge the cache after your modification. Best regards
    in How can I make the menu items in screenshot to be on the same line? Comment by Phil May 13
  • You must ensure that Use-built-in fields are disabled in Betheme -> Theme options -> SEO: https://forum.muffingroup.com/betheme/uploads/449/LXCMQ7QN3MM9.png Regarding the Builder -> SEO option, with the new integration, you do not have to u…
    in Yoast Issues Comment by Phil May 13
  • I am glad to hear that. So, after an update, everything is working correctly now? Can I help you with anything else? Best regards
    in Popup not firing on blank page template Comment by Phil May 13
  • You can use the boxed layout. Inside the builder, use 3 wraps: 1/4, 1/2, and 1/4. Use a menu element in the wrap on the left, and build the rest. To get rid of the header, you can create a header template without any content. https://support.muffing…
    in Does the client require a BeTheme using the old HTML layout? Comment by Phil May 13
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.