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Phil

Phil

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Phil
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  • It should work now. The fonts can be downloaded and found in the appropriate catalogue on the server. However, because of the redirections set on for your website, they go here: (Spoiler) Best regards
    in Unable to Download Local Google Fonts (Loading Spinner Never Ends) Comment by Phil 3:01PM
  • Thanks for the clarification. I did not see this. Please use the following CSS code: @media only screen and (max-width:767px){  .mfn-upsells .products .product{   width: 23%!important;   clear: unset!important;   margin: 0 1%!important;  } } Put it …
    in Upsell Products Comment by Phil 3:01PM
  • Instead of putting the menu in a separate wrap, put it in the same wrap as the logo. Then set the menu width to 100%, and in wrap settings, change wrap elements to Wrap: https://forum.muffingroup.com/betheme/uploads/211/YXHQKB1OEHDX.png https://foru…
    in custom header template wrap problem Comment by Phil 1:01PM
  • Thank you for the clarification. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. No…
    in Styles broken on most pages after update Comment by Phil 1:01PM
  • Do you mean this area?: https://forum.muffingroup.com/betheme/uploads/935/ETLWL0BOO4FZ.png Could you explain further how you would like to adjust it? On the desktop, there are five columns, and setting that on mobile would make them even smaller. T…
    in Upsell Products Comment by Phil 11:02AM
  • Should I check a specific page or take any particular steps? https://forum.muffingroup.com/betheme/uploads/341/GNSFYXXWNQU5.png I checked that, and BeBuilder loads correctly for me. Thanks
    in Unable to Download Local Google Fonts (Loading Spinner Never Ends) Comment by Phil 11:02AM
  • Hi, Can you please attach screenshots showing what is wrong? I do not know how your website is supposed to look, and it will help me to know where I should look exactly. Best regards
    in Styles broken on most pages after update Comment by Phil 11:02AM
  • Hi, If you want to remove only this icon, please use the following CSS code: .image_frame .image_wrapper .image_links .zoom{  display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you want to remove all icons…
    in Remove/Hide Magnifying Glass from Portfolio Overlay Comment by Phil 11:02AM
  • 1) Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to t…
    in Sidecart Quantity Does Not Update Comment by Phil 11:02AM
  • Hi, There is no option for that at the moment. However, I have passed it on to the dev team, and we should implement such a feature in the upcoming updates. Best regards
    in Question about atribute ALT for post template Comment by Phil 11:02AM
  • Nope, all these settings for the area I screenshoted come directly from Elementor, and the theme does not influence that. Additionally, if you use Elementor on your website, there is no option to switch directly to BeBuilder. These are two different…
    in Image alignment problem in smartphone view Comment by Phil 11:02AM
  • Hey @krth8, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in How to open popup when clicking a slider revolution button? Comment by Phil 11:02AM
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in WPML Translations Comment by Phil 11:02AM
  • Thanks, it finally worked. I tried to enable WP debug on your website to troubleshoot, but I could not find the wp-config file on your FTP in the main WP catalog. A modified folder and file structure might be the root cause. Please restore the origi…
    in Theme option problems with version 28.1.11 Comment by Phil 11:02AM
  • I received your private message, but everything is up to date. Are there any other steps to reproduce your problem? Should I look at a specific place? Best regards
    in Missing .maintenance file causing website to crash when in maintenance Comment by Phil 11:02AM
  • Set the wrap with the posts to be a Query Loop, and adjust its design as you need. Best regards
    in custom footer problem Comment by Phil November 6
  • Hi, We have corrected it on your website. There was a problem with PHP 8.3 and an undeclared variable. This fix will also be included in the upcoming update. Best regards
    in Unable to Download Local Google Fonts (Loading Spinner Never Ends) Comment by Phil November 6
  • Hi, I received your private message. It is due to your server configuration: https://forum.muffingroup.com/betheme/uploads/246/KR2EDNV6GK8D.png Please contact your hosting provider to correct that. Thanks
    in Slider Revolution Installation Fail Comment by Phil November 6
  • Hi, Active color for filters is taken from Betheme -> Theme options -> Colors -> Content: https://forum.muffingroup.com/betheme/uploads/819/XJT3TMNAGQ9G.png Inactive color is predefined, so if you want to change it, use the following CSS co…
    in Change Filter Font and Hover Colour Comment by Phil November 6
  • Hi, We provide this forum in English only. Rewrite your question in English, please. Thanks
    in licencia Comment by Phil November 6
  • Hi, Go to Betheme -> Theme options -> Header & Subheader -> Extras, and change Sliding Top to Hide: https://forum.muffingroup.com/betheme/uploads/901/W2WE3O5QM47E.png Best regards
    in How to remove the top area Comment by Phil November 6
  • Hi, Please do not share your login credentials here, as others can see them. Anyway, I checked your popup, you did not set it to trigger "on click", and currently it is set to "on start": https://forum.muffingroup.com/betheme/upl…
    in Popup Not Found After Template Import Comment by Phil November 6
  • Thank you. I was able to reproduce this issue, and I have passed it on to the dev team. We will correct that. Best regards
    in &-sign in breadcrumbs Comment by Phil November 6
  • I could not check your website because of the following Fatal Error: https://forum.muffingroup.com/betheme/uploads/866/FFXYRJBKB1E5.png Did you perform any actions that could trigger it? Best regards
    in Change heigh of sticky menu Comment by Phil November 6
  • Did you perform any other actions on your website? I could not access it: https://forum.muffingroup.com/betheme/uploads/994/FDRGW7OI89XY.png Best regards
    in Unable to Download Local Google Fonts (Loading Spinner Never Ends) Comment by Phil November 6
  • Hi, I suggest using Query Loop there, with which you can design it however you want: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in custom footer problem Comment by Phil November 6
  • I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Post / Portfolio element missing meta data Comment by Phil November 5
  • If you want to show two selected posts, you should use the dynamic data. https://support.muffingroup.com/video-tutorials/dynamic-content-in-the-bebuilder/ So you have to build the layout manually and use dynamic data to display things like title, ex…
    in preview of most viewed news in home page Comment by Phil November 5
  • Please edit your portfolio template and add Tag Cloud element to it and style it how you want: https://forum.muffingroup.com/betheme/uploads/361/N8UI4LPX2UAR.png You can use one of the templates: https://forum.muffingroup.com/betheme/uploads/684/S9N…
    in Post / Portfolio element missing meta data Comment by Phil November 5
  • There is still too low memory limit on your website: https://forum.muffingroup.com/betheme/uploads/507/02TFVJK6PYJ7.png Please contact your hosting provider to increase it. Thanks
    in Unable to Download Local Google Fonts (Loading Spinner Never Ends) Comment by Phil November 5
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