Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,056
Last Active
Roles
Moderator

Comments

  • Hi, Without at least a link to your website, it is hard to determine what is wrong. Did you try creating a template for the search page? https://forum.muffingroup.com/betheme/uploads/276/ZBTYCT421QAG.png Best regards
    in Search results not shown after View All Results is pressed Comment by Phil 12:05PM
  • I checked other pages, and they load for me as well: https://forum.muffingroup.com/betheme/uploads/653/SIOHVTFUD27U.png https://forum.muffingroup.com/betheme/uploads/469/IMUAGIZB120W.png https://forum.muffingroup.com/betheme/uploads/455/AYW27CGXBRL8…
    in The backend of the pages does not open Comment by Phil 12:05PM
  • I received your private message, but you did not attach FTP credentials. Please send another message with all the required information. Thanks
    in "Sidemenu" template translation problem with WPML Comment by Phil 12:05PM
  • https://forum.muffingroup.com/betheme/discussion/comment/278412#Comment_278412 Can you tell me where the parts from your screenshots are, please? https://forum.muffingroup.com/betheme/uploads/338/2F3Z51YENJGS.png I do not see these anywhere: https:/…
    in links and titles errors Comment by Phil 12:05PM
  • Slider Revolution is not our product, so there is nothing we can do until its authors create an appropriate fix. Best regards
    in Update? Comment by Phil 12:05PM
  • Hi, You must activate the full-width option in the section settings and set the marquee element side margins to zero. https://forum.muffingroup.com/betheme/uploads/832/ONOLPIHJFIS7.png https://forum.muffingroup.com/betheme/uploads/198/ZBMPTX6N45GJ.p…
    in Marquee text Comment by Phil 10:02AM
  • Hi, Almost all of our new pre-built websites do not use Slider Revolution, and the hero section is completely made with BeBuilder. So you can use BeBuilder and build your hero like any other section on your website. Best regards
    in Create slider using the be builder Comment by Phil 10:02AM
  • https://forum.muffingroup.com/betheme/discussion/comment/278397#Comment_278397 Sorry for the misunderstanding. Yes, you should create a separate section with icons elements inside it. In the sidebar template settings you can adjust the content posit…
    in Mobile menu Comment by Phil 10:02AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in The sizes in the subheader cannot be changed Comment by Phil 10:02AM
  • Does it happen on particular pages or are there any steps to reproduce this issue? I opened a random page, and it loads correctly for me: https://forum.muffingroup.com/betheme/uploads/149/6OZVGC8Z8OV9.png Best regards
    in The backend of the pages does not open Comment by Phil 10:02AM
  • Please attach a direct link to the page where I can find that. Thanks
    in links and titles errors Comment by Phil 10:02AM
  • There was a bug in the theme files, which our dev team has corrected. Best regards
    in Problem with betheme slider. Comment by Phil 10:02AM
  • We have corrected it on your website. Please check it out. Thanks
    in Unable to edit with Bebuilder Comment by Phil 10:02AM
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to…
    in "Sidemenu" template translation problem with WPML Comment by Phil 10:02AM
  • I received your private message, but you attached FTP credentials only and forgot about WP dashboard access. Please send another message with complete information. Thanks
    in The backend of the pages does not open Comment by Phil May 20
  • The new update should be available now. Best regards
    in Update? Comment by Phil May 20
  • Please open this page with BeBuilder, not WPML translation. Then you should be able to edit this element directly. Best regards
    in Change color of the text Comment by Phil May 20
  • We have corrected it on your website. Please check it out. This fix will also be included in the upcoming Betheme update. Best regards
    in Problem with betheme slider. Comment by Phil May 20
  • All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme license o…
    in Duplicate the same website to new domain - keep all data Comment by Phil May 20
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in WPML & BeTheme Comment by Phil May 20
  • Hi, You can use WPML Advanced Translation Editor as it handles BeBuilder content, and the layout will be preserved after translation. Best regards
    in WPML & BeTheme Comment by Phil May 20
  • Hi, You must edit your products with the BeBuilder: https://forum.muffingroup.com/betheme/uploads/850/8CBKBA0CS12I.png Best regards
    in How to create different blocks with product description in long description Comment by Phil May 20
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in The backend of the pages does not open Comment by Phil May 20
  • I received your new message, and the FTP credentials work. However, are you sure that the FTP you sent is the one to the website you have problems with? No changes we make in the files have an effect, for example, enabling debug: https://forum.muffi…
    in Unable to edit with Bebuilder Comment by Phil May 20
  • I could not verify that due to 2FA. Can you disable it for a troubleshooting period? Best regards
    in Unable to edit with Bebuilder Comment by Phil May 20
  • Hi, You can use inline CSS to change the color of this link: https://forum.muffingroup.com/betheme/uploads/061/ASNTXVOL2FBB.png Best regards
    in Change color of the text Comment by Phil May 20
  • Hi, Please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
    in DUPLICATE TRANSACTION Comment by Phil May 20
  • Did you assign your Sidebar menu template to the header template as explained in the video tutorial I sent you earlier? https://forum.muffingroup.com/betheme/discussion/comment/277767#Comment_277767 Best regards
    in Mobile menu Comment by Phil May 20
  • Hi, You can install/update the bundled plugin from Betheme -> install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to pu…
    in Update? Comment by Phil May 20
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in The backend of the pages does not open Comment by Phil May 20
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.