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Phil

Phil

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Phil
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  • I have copied your slider to not interfere with your existing one. You must click on the image with waves, and set its option to be at the very bottom: https://forum.muffingroup.com/betheme/uploads/033/LAWRMZ8TKROH.png Best regards
    in Insert a wavy border below the slider Comment by Phil 2:00PM
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
    in Images of portfolio items disappear in other languages Comment by Phil 2:00PM
  • Hi, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to…
    in How can I edit translated portfolio items? Comment by Phil 2:00PM
  • Please go to the Templates tab, and check if you have any single portfolio templates: https://forum.muffingroup.com/betheme/uploads/481/3RXIC3VE3XXH.png If you have any templates there, ensure that they are translated to other languages. Best regar…
    in Images of portfolio items disappear in other languages Comment by Phil 12:01PM
  • I was afraid that it does not appear for you at all. I am glad that I could help you find it. Best regards
    in Yoast Issues Comment by Phil 12:01PM
  • You can create a search template in the Templates tab: https://forum.muffingroup.com/betheme/uploads/627/2MFAIW52OEG7.png If you do not see search templates in the Templates tab, ensure that you have the newest version of Betheme installed. Best re…
    in Need to make site completely with black background Comment by Phil 12:01PM
  • Hi, Do you use any unsupported plugins? You can find a list of supported plugins here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Or do you use a child theme on your website? Best regards
    in LICENCE CODE keeps disappearing from registered domain! Comment by Phil 12:01PM
  • Hi, Do you use a custom template for portfolio posts? If so, did you translate this template to other languages? Best regards
    in Images of portfolio items disappear in other languages Comment by Phil 10:06AM
  • Do not you see the Search appearance option in the YOAST tab in BeBuilder?: https://forum.muffingroup.com/betheme/uploads/706/HYH476JM0T62.png Best regards
    in Yoast Issues Comment by Phil 10:06AM
  • As I mentioned in my previous message, I cannot find the part you showed on your screenshots. Please attach a direct link to the page where I can find that. Also, did you disable your plugins as I suggested? Best regards
    in links and titles errors Comment by Phil 10:06AM
  • Hi, You can find images and a video used in this demo and their licenses here: https://www.freepik.com/free-photo/seductive-blond-woman-with-perfect-legs-sitting-bench_10310213.htm https://www.freepik.com/premium-photo/low-section-woman-standing-roc…
    in Use images and Videos of pre-built websites Comment by Phil 10:06AM
  • Hi, Do you use any unsupported plugins? You can find a list of supported plugins here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Or do you use a child theme on your website? Best regards
    in disattivation code product Comment by Phil 10:06AM
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
    in How can I edit the menu in a different language Comment by Phil 10:06AM
  • Should I take any particular steps to reproduce this issue? I could not notice it. Should some specific posts appear after selecting a particular category? Best regards
    in Sometimes the filters don't work Comment by Phil May 16
  • Please use CSS update option from Betheme -> Tools, and check if the problem persists. Thanks
    in How can I make the menu items in screenshot to be on the same line? Comment by Phil May 16
  • Please switch to other languages or click to show all of them: https://forum.muffingroup.com/betheme/uploads/458/XL5SV3C1DGM9.png Best regards
    in How can I make the menu items in screenshot to be on the same line? Comment by Phil May 15
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sometimes the filters don't work Comment by Phil May 15
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
    in Error in WordPress backend / BeTheme Comment by Phil May 15
  • Did you edit the translated templates as well? Best regards
    in How can I make the menu items in screenshot to be on the same line? Comment by Phil May 15
  • Hi, I do not see this image on that link: https://forum.muffingroup.com/betheme/uploads/396/23QN0FZCQFLP.png Did you send a correct URL? Best regards
    in How can I remove this image below Comment by Phil May 15
  • We have rechecked that, and this problem was caused by WordPress. After re-installing WP on your website, BeBuilder loads correctly. Best regards
    in Stucks on "Loading Builder.." Comment by Phil May 15
  • As you might see in the link I sent you in my previous message, WP indicates that PHP version 8.4 have beta support. https://forum.muffingroup.com/betheme/uploads/317/8TVCQZ7I4KQ8.png Best regards
    in Regarding the reliability confirmation of PHP execution environment updates. Comment by Phil May 15
  • 1) You must check what suits your website best. There is no specific value that will be perfect. 2) I am sorry, but I do not get what you want to revive. Please remove the part I highlighted in my previous screenshot, and the menu items will align t…
    in I'm having two tricky problems with my website: Comment by Phil May 15
  • All you have to do is to drag and drop elements. If you need logo in your sidebar, drag and drop logo element in the sidebar template: https://forum.muffingroup.com/betheme/uploads/714/AVNQK3QG5S1D.png If you need shop icon, drag and drop icon eleme…
    in Mobile menu Comment by Phil May 15
  • No, it was nothing on your side. We had to adjust theme files so popups codes generate on Blank pages, as in regular pages they are generated in the footer. Best regards
    in Popup not firing on blank page template Comment by Phil May 15
  • I am sorry, but I do not get what you mean by "connect any other way". Can you explain that, please? Did you check the FTP credentials you sent to see if they work for you? Did you check if you do not have regional restrictions on your ser…
    in Cookie Consent is not showing on website, even after enabling it Comment by Phil May 15
  • Hello, Please note that SEO scores are influenced by a wide range of external factors, including content quality, keyword competition, and site configuration, which are not directly related to the BeTheme itself. Since your query is not related to t…
    in My website's SEO score keeps dropping. Comment by Phil May 15
  • We have corrected that on your website. Please check it out. Best regards
    in Popup not firing on blank page template Comment by Phil May 14
  • Your master values remained untouched: https://forum.muffingroup.com/betheme/uploads/247/MLUR8PVH2CWJ.png Please contact your hosting provider and ask to adjust that. Thanks
    in Stucks on "Loading Builder.." Comment by Phil May 14
  • Outbound links are visible correctly by YOAST. https://forum.muffingroup.com/betheme/uploads/112/9ZA0DLWLOXYQ.png https://forum.muffingroup.com/betheme/uploads/732/QX1UOVZQGE3V.png Anyway, I noticed something on the second page. In the HTML element …
    in Yoast Issues Comment by Phil May 14
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