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Phil

Phil

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Phil
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  • I noticed an available update for WP Go Maps plugin, so I updated it, and I did not notice any problems. Also, I set the Under Construction in the theme options for a brief test, and no issues occurred. Best regards
  • Hi, We do not provide help with the file customization, so with the changes in functions.php, you should contact your web developer. Anyway, if you provide more details on how you want to modify it, I may suggest a workaround. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • So here you have your answer. ModSecurity on your server is the culprit. If the ModSecurity blocks that, we are quite limited with the help, as it is on the server side. Anyway, if they cannot "exceed limits" globally, ask if they cannot d…
  • Hi, You can use Conditional Logic for that. Edit your sections, open Advanced tab, in Conditional logic accordion click on Add conditions: https://forum.muffingroup.com/betheme/uploads/161/QWLRD01DLUIV.png Then set this condition: https://forum.muff…
  • Hi, Is there any error message or anything else when you save the changes? Do you have any other plugins active, aside from the ones installed with the pre-built website? Best regards
  • Hi, Please always attach a link to your website so we can check it out. Also, please make sure that the page is not under maintenance before you provide us with the link. Thanks
  • Hi, You set it up wrongly. In the "on click action" dropdown menu you selected option "open popup template" video links are not templates. https://forum.muffingroup.com/betheme/uploads/777/ANA2CHT7N86Z.png This field must be set …
  • So, please send access to your main domain and we will correct that. Send it privately as previously (WP dashboard and FTP), and remember to attach a link to this forum discussion. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • I just received your private message, and I was about to say that I can see your pages correctly now. I can see that you updated from an older version. Did you use an option to Update CSS? https://forum.muffingroup.com/betheme/uploads/912/5EPSLUW7Z1…
  • Sorry, but you sent an incomplete message. You attached your license key only, but did not attach WP dashboard access. Please send another message with all the required information. Thanks
  • Hi, Sorry, but I didn't get any private message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received a message from us, please resend your login credentials. Be sure that you sent al…
  • I suggest you to use the Header Builder. See the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ https://support.muffingrou…
  • The Share element, as its name suggests, is for sharing. There is no Instagram because Instagram does not have a share feature, i.e., you cannot share a page on your Instagram wall, but you can do it on Facebook. Do not confuse social icons with the…
  • Betheme is compatible with both builders. What I am trying to say is that Elementor and BeBuilder are fundamentally different, and we are not the authors of Elementor. Therefore, if you started creating a page with one builder, you will not be able …
  • From your description, it seems that you set it up correctly.
  • If this problem reappears or you notice any steps to replicate it, please let me know. Thanks
  • Go to the catalogue /betheme/functions/builder copy file class-mfn-builder-helper.php, and put it in your live website.
  • It should work now. The fonts can be downloaded and found in the appropriate catalogue on the server. However, because of the redirections set on for your website, they go here: (Spoiler) Best regards
  • Thanks for the clarification. I did not see this. Please use the following CSS code: @media only screen and (max-width:767px){  .mfn-upsells .products .product{   width: 23%!important;   clear: unset!important;   margin: 0 1%!important;  } } Put it …
  • Instead of putting the menu in a separate wrap, put it in the same wrap as the logo. Then set the menu width to 100%, and in wrap settings, change wrap elements to Wrap: https://forum.muffingroup.com/betheme/uploads/211/YXHQKB1OEHDX.png https://foru…
  • Thank you for the clarification. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. No…
  • Do you mean this area?: https://forum.muffingroup.com/betheme/uploads/935/ETLWL0BOO4FZ.png Could you explain further how you would like to adjust it? On the desktop, there are five columns, and setting that on mobile would make them even smaller. T…
  • Should I check a specific page or take any particular steps? https://forum.muffingroup.com/betheme/uploads/341/GNSFYXXWNQU5.png I checked that, and BeBuilder loads correctly for me. Thanks
  • Hi, Can you please attach screenshots showing what is wrong? I do not know how your website is supposed to look, and it will help me to know where I should look exactly. Best regards
  • Hi, If you want to remove only this icon, please use the following CSS code: .image_frame .image_wrapper .image_links .zoom{  display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you want to remove all icons…
  • 1) Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to t…
  • Hi, There is no option for that at the moment. However, I have passed it on to the dev team, and we should implement such a feature in the upcoming updates. Best regards
  • Nope, all these settings for the area I screenshoted come directly from Elementor, and the theme does not influence that. Additionally, if you use Elementor on your website, there is no option to switch directly to BeBuilder. These are two different…
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