Phil
Phil
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- Phil
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Please send us again your WP and FTP access through the contact form, and we will check that. Remember to attach a link to this forum discussion. Thanks
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Mega menu shows on both posts for me: https://forum.muffingroup.com/betheme/uploads/855/AKBRJTF7IKT1.png https://forum.muffingroup.com/betheme/uploads/214/I51XX82LK0FA.png The tile appears on "Good Cigar" post, because you added it there m…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Can you attach screenshots showing which part do you refer to, please? Thanks
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Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, please attach screenshot showing where this error appears. Thanks
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access privat…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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If you do not want to wait for a fix to this issue, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact so we can correct SVG files …
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In your single product template, you do not have any element that would display product content. You must add either the Product Content element or the Product Tabs to your single product template. https://forum.muffingroup.com/betheme/uploads/106/I…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Did you enable Srcset? There is information that this option does not work with portfolio styles Flat & Masonry Flat: https://forum.muffingroup.com/betheme/uploads/248/QATZIK0DTJZC.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Just to clarify, it is a header template. Mega menu is a different thing. I do not know how it was configured on your website before, but what I know is that you have a strong cache active. I assume that during some changes on your website you could…
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Do you use BeBuilder Blocks Classic? The SVG files are coming from it, and it will be fixed in the upcoming update. However, if you do not use Bebuilder Blocks Classic, but a regular BeBuilder, you can disable it in the Betheme -> Theme options -…
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You used the wrong element. You used the Menu Burger element in your header template. In the video, you can see that Albert used a menu element. Please do as described in the video. Thanks
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Hey, Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Ple…
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Please edit your header template, open navigation, and click on the expand button: https://forum.muffingroup.com/betheme/uploads/770/334R0DMS7G1R.png Then check all Header Logo elements you have there: https://forum.muffingroup.com/betheme/uploads/2…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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If you want to assign the header to specific pages, you must choose it in the Page Options: https://forum.muffingroup.com/betheme/uploads/707/14M1QOJBGS9S.png Note that also in the header template conditions, you can assign header only to posts, or …
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I am happy to see that you found a solution to your problem, and thanks for sharing it here. If you have any other questions or problems, feel free to ask. Best regards
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You did not attach a link to your website and FTP credentials. In the future, remember to send all required information. Anyway, I logged in, and assigned the entire site condition to your header: https://forum.muffingroup.com/betheme/uploads/966/5R…
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Sorry, but we haven't received any private message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received any message from us, please resend your login credentials. Be sure that you se…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Also, go to Betheme -> System Status, and check if your server meet theme requirements. Thanks
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I have checked that, and the single-page import works correctly for me. Did you do everything as in the following video tutorial?: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
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Thank you for the clarification. Please, send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. N…
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I can see that your license key is registered: https://forum.muffingroup.com/betheme/uploads/345/IGP3QD97O28D.png Did you handle this in the meantime? Additionaly I noticed that there is one error in the System status: https://forum.muffingroup.com/…
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If you use BeBuilder (live version), then BeBuilder Blocks Classic does not have to be active, and it does not change anything in your workflow. Best regards