Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,036
Last Active
Roles
Moderator

Comments

  • Please send us the WordPress dashboard access to both these websites privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attac…
    in Megamenu submenu Comment by Phil April 21
  • Now it should work automatically without the need to insert Current. Which template are you editing exactly? Best regards
    in Exclude current post form Queery Loop Comment by Phil April 21
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Filter Forms in Section Loop Comment by Phil April 21
  • Hi, FYI, the minimal recommended max input vars value is 5000, not 1000. Anyway, it should not affect the saving of theme options. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side a…
    in Issue with Bebuilder Updating Comment by Phil April 21
  • I checked the new credentials you sent but they does not work either: https://forum.muffingroup.com/betheme/uploads/170/U8QRYOFVV7YR.png Are you sure that they are correct? Is there any chance that you have regional restrictions set? We are located …
    in IMPORT MENU AND HEADER FROM PRE-BUILT WEBSITE Comment by Phil April 21
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access privat…
    in 404 errors on iphone and huawei devices Comment by Phil April 21
  • Hi, You mean Action Button, right? You can change its styles in Betheme -> Theme options -> Global -> Buttons: https://forum.muffingroup.com/betheme/uploads/221/K652352RRLG0.png Best regards
    in Action Bar Text Color Comment by Phil April 21
  • Hi, Can you also attach a link to the website where it works for you as you wanted, please? Moreover, please attach a screenshot showing how you set up your mega menu. Thanks
    in Megamenu submenu Comment by Phil April 21
  • Hi, It looks like the main menu is not assigned properly. Please go to Appearance -> Menus, and check if the appropriate menu is assigned there as the main one. Thanks
    in Theme Updates Comment by Phil April 21
  • You can download the newest Betheme package from ThemeForest. Best regards
    in Critical error on website immediately after updating Betheme to 28.4.1 Comment by Phil April 21
  • The update is available, so please update Betheme to the newest version. Thanks
    in Slider not filtering categories Comment by Phil April 21
  • It is due to WordPress not handling SVGs properly. When SVG is missing some attributes, critical errors may occur, and Betheme must catch such situations earlier and prevent critical errors from triggering. Best regards
    in Frontend show critical error Comment by Phil April 21
  • If you use any caching plugins, please purge the cache within it, and also purge the browser cache, then check if the problem persists. Best regards
    in Client slider image size Comment by Phil April 21
  • Sorry, but your message is incomplete. You attached only the password to your WordPress without the username, and did not attach FTP credentials. Please send another message with complete information. Thanks
    in Unable to edit with Bebuilder Comment by Phil April 21
  • Sorry, I did not notice that you do not have these plugins active. Anyway, in your private message, you did not send FTP access. Moreover, after I activated "Google for WooCommerce,"a critical error appeared in the dashboard, and it remai…
    in Betheme Options not showing Comment by Phil April 21
  • Hi, Button in the contact form takes its styles from the highlighted button in Betheme -> Theme options -> Global -> Buttons: https://forum.muffingroup.com/betheme/uploads/716/H0RKJXR5CNMX.png But if you use the Contact Form 7 element, you …
    in Change the button color on the contact form Comment by Phil April 21
  • We already released a new update fixing that. Please check it out. Best regards
    in Critical error on website immediately after updating Betheme to 28.4.1 Comment by Phil April 20
  • I am happy to see that you figured it out. If you have any other questions or problems, feel free to ask. Best regards
    in Need to make site completely with black background Comment by Phil April 20
  • We have corrected it on your website. Please check it out. Thanks
    in Frontend show critical error Comment by Phil April 20
  • Hi, That is because section by itself is not part of the Query Loop but a container for it. Please assign the background image in the Style tab under the Item subtab: https://forum.muffingroup.com/betheme/uploads/892/EHTI60B9AF52.png https://forum.m…
    in section loop / dynamic background image {featured_image} Comment by Phil April 20
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
    in Critical error on website immediately after updating Betheme to 28.4.1 Comment by Phil April 20
  • Hi, Sorry, but we didn't get any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of th…
    in Taxonomies issue Comment by Phil April 20
  • We have located the root cause, and corrected it. The fix for this issue will be out with upcoming update, which should be released today. Best regards
    in Exclude current post form Queery Loop Comment by Phil April 20
  • Unfortunately, FTP access is crucial for us right now, as we must get into the files to locate the root cause. Best regards
    in IMPORT MENU AND HEADER FROM PRE-BUILT WEBSITE Comment by Phil April 20
  • It displays like this for me: https://forum.muffingroup.com/betheme/uploads/306/IZ5FA9UG6EIK.png Did you handle this in the meantime? Best regards
    in Client slider image size Comment by Phil April 20
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will take a closer look at this. Notice! Please attach a link to this forum discu…
    in Need to make site completely with black background Comment by Phil April 20
  • 1) There is no option to disable BeBuilder for a specific post type. You can either disable it completely or leave it active for all. 2) I can see HTML errors on that page. Please check all places where you used HTML tags, and ensure that they are a…
    in Need to make site completely with black background Comment by Phil April 20
  • Hi, There is a bug related to the category search and that is why it does not work for you. We plan to release a fix to this issue this week. Best regards
    in Slider not filtering categories Comment by Phil April 20
  • You have HTML errors on that page: https://forum.muffingroup.com/betheme/uploads/132/6RUNZTSL1ES0.png It means that some HTML tags you used are not closed properly or are misplaced. Check your entire page for any HTML errors and correct them. Thanks
    in Can only edit the first section on my 1 page site. Comment by Phil April 20
  • Hi, There is no option to import only one section, but you can import an entire page and remove sections you do not need. https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
    in Hello, can i import a specific section from demo sites? Comment by Phil April 20
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.