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Phil

Phil

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Phil
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  • I meant the fix for assigning the templates to categories, so you can continue creating new templates for new types of products. Best regards
    in Product template and WPML Comment by Phil October 2022
  • Hi, 1) Sorry, but I do not understand. Can you explain that greater, please? 2) I have downloaded your gif and used it on my environment, I also checked another gif for a logo. The second gif worked without problems, but yours did not, so I assume t…
    in GIF on logo Comment by Phil October 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Duplicate content Comment by Phil October 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to disable feed? Comment by Phil October 2022
  • We manage to fix that. Please, check your website. Thanks
    in Wrong Antialiasing with Header Builder Comment by Phil October 2022
  • The access you have sent does not have admin privileges, and I could not check anything. Please, change the rights for the account you have sent, and let me know when you do it. Thanks
    in Product Pages: Format Broke Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Duplicate content Comment by Phil October 2022
  • Hi, I have checked your website, and it seems that it is online. About the license key registration, please send us WordPress dashboard access and your key privately thru the contact form, which is on the right side at http://themeforest.net/user/mu…
    in My site is down after Registering Comment by Phil October 2022
  • Hi, 1) Please open your slider, and check if you have Sizing set to Auto in Module General Options. https://forum.muffingroup.com/betheme/uploads/715/6VSR43OZ8C7V.png 2) Sorry, but I do not know what point you refer to. Can you attach a screenshot s…
    in Slider Revolution and others problem Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Menu drops down after scrolling up Comment by Phil October 2022
  • Hi, It could be done by writing a custom CSS code, an putting in Betheme -> Theme options -> Custom CSS & JS -> CSS. Also, you can use the Header Builder plugin, which allows you to easily customize it. https://support.muffingroup.com/v…
    in Top Bar in full width with space left and rigt Comment by Phil October 2022
  • Can you also check if the same thing happens when you activate another theme, like Twenty Twenty, please? If with another theme the problem does not appear, please send us the WordPress dashboard and FTP access privately thru the contact form, which…
    in After editing the blog with [BeBuilder], open the page with [Classic editor] and report an error. Comment by Phil October 2022
  • Hi, Sorry, but I quite do not understand. Can you explain your problem in more detail, please? Thanks
    in Portfolio is not showing up Comment by Phil October 2022
  • Hi, Great to see that you manage to fix that. Is there anything else I can help you with? Best regards
    in icon lost with slider revolution Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Bebuilder completely broken Comment by Phil October 2022
  • I have put a fix into your parent theme, so it should work correctly for you. Please, check that. This fix will also be included in the next update, so you can update your theme without any worries. Thanks
    in Product template and WPML Comment by Phil October 2022
  • Hello, Sorry, but we provide this forum in English only. Can you rewrite your message in English, please? Thanks
    in Error en BeBuilder con cloudflare.com por svg Comment by Phil October 2022
  • Put the code from the link in Betheme -> Theme options -> Custom CSS & JS -> CSS. input:-webkit-autofill, input:-webkit-autofill:hover, input:-webkit-autofill:focus, input:-webkit-autofill:active{    -webkit-box-shadow: 0 0 0 30px rgb…
    in Issue with form field background Comment by Phil October 2022
  • You will get this block when you click Edit for the contact form. https://forum.muffingroup.com/betheme/uploads/874/6Z8DCRH9YL7M.png A video tutorial about the contact form can be found here: https://support.muffingroup.com/video-tutorials/how-to-bu…
    in Success message setting (newsletter form) Comment by Phil October 2022
  • Hi, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. However, on the forum, except for this discussion, you have only two more that you wrote beyond my worki…
    in I need refrund, how can i do this? Comment by Phil October 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Typography issue in Pricing Item Comment by Phil October 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in after lest update dissplay error on all products page Comment by Phil October 2022
  • Hi @bitxuverinosa, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not…
    in Showing category title in woocommerce Comment by Phil October 2022
  • Open the page BeSupport section bckup, go to Export/Import, copy the content from the field from there, open your home page, and with Export/Import import this content. https://forum.muffingroup.com/betheme/uploads/295/XV54ZYWJU6JL.png https://forum…
    in Lining up buttons Comment by Phil October 2022
  • Hi, Can you explain what you mean by "jerky", please? I do not want to misunderstand you. Can you also tell me what image sizes you used for parallax, please? Thanks
    in Parallax Backgrounds Not Smooth on Safari Comment by Phil October 2022
  • Sorry, but what you wrote is not true. 1) The master(global) value cannot be overwritten by the local value. 2) The local value will never be bigger than the Master(global) value, this is normal and logical behavior. We have like 30-40 tickets in …
    in Saving changes results in empty page Comment by Phil October 2022
  • Hi, 1) To change this link, you need to use the WPML String translation. https://forum.muffingroup.com/betheme/uploads/441/DCPRW3WQYL4B.png 2) Please attach a link to your website so we can check it out. If the page is offline(localhost), then our h…
    in Translate page link Comment by Phil October 2022
  • I did not touch it, but I can see that you have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/353/JR5WPNDJPKU9.png When this value is too low, and there is too much content on the website, some of it ca…
    in Lining up buttons Comment by Phil October 2022
  • Master value is more important than the local one. As can be read under the following link: https://stackoverflow.com/questions/19520744/what-is-the-difference-between-local-value-and-master-value Master is the value compiled into PHP or set via th…
    in Saving changes results in empty page Comment by Phil October 2022
  • I noticed that you used columns to create this whole block. I have put on your page a section prepared by me where image, text, and button are separate elements, and with this layout, you can achieve what I described earlier. Right now I have set it…
    in Lining up buttons Comment by Phil October 2022
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