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Phil

Phil

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Phil
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  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Creating a blog header [or subheader?] Comment by Phil September 2022
  • Hi, You can customize your product display with the custom template. Please, check the following video tutorial on how to do that: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ Thanks
    in Change Product Pages Comment by Phil September 2022
  • 1) This image can be set up for a whole website in Betheme -> Theme Options -> SEO, by setting the Open Graph image. https://forum.muffingroup.com/betheme/uploads/184/8C51EGLQCNEO.png It can be also set for a particular page in the page optio…
    in Margin/padding below LOGO and navigation menu on phone. Comment by Phil September 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sticky menu Comment by Phil September 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Issue with Padding & Max-Width CSS Comment by Phil September 2022
  • That is great to hear that. If you have any other questions or problems, feel free to ask. Thanks
    in Burger menu - mobile menu - headache :) Comment by Phil September 2022
  • Hi, You can do the following things: 1) Go to Betheme -> Theme options -> Global -> Logo, and check the option Remove max height & padding for Sticky Logo. https://forum.muffingroup.com/betheme/uploads/112/WP6AQCU72IKI.png 2) Change you…
    in Logo dimensions top Comment by Phil September 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Advanced, and check if the slider shortcode is not placed there. https://forum.muffingroup.com/betheme/uploads/429/WU6434Z02M2Y.png Please, also go to the Page options, and check if th…
    in Slider Issues/Layer Slider Shortcode/Empty Slider Bar Comment by Phil September 2022
  • Can you attach a screenshot showing what you referring to, please? The element Additional information shows attributes and information you put in the Shipping tab for the product. https://forum.muffingroup.com/betheme/uploads/950/LCFN8CRDC2XX.png Th…
    in Product Tabs Comment by Phil September 2022
  • The variation swatches from the theme will be hidden if you uncheck the "Show in loop?" option. https://forum.muffingroup.com/betheme/uploads/438/EVZ5NCI58TJI.png Best regards
    in Installed Plugin WooCommerce Attribute Swatches by Iconic can't work Comment by Phil September 2022
  • Hi, On the home page, you would have to add some blank space at the top of the slider. For the pages with the Subheader, you can add top padding in Betheme -> Theme options -> Healer & Subheader -> Subheader. https://forum.muffingroup.c…
    in fixed layout Comment by Phil September 2022
  • Please, edit this page, open the options of the wrap on the left, and in Advanced -> Spacing, set the left padding to zero. https://forum.muffingroup.com/betheme/uploads/833/7HQ3X5WVKUHD.png https://forum.muffingroup.com/betheme/uploads/004/VOMDN…
    in Design option, content width Comment by Phil September 2022
  • Yes, that is correct. None of the steps mentioned in my previous message will break your website. Best regards
    in Failed Theme Update Comment by Phil September 2022
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
    in Shop Slider showing hidden products Comment by Phil September 2022
  • Change the CSS code to this one: .mcb-item-map_basic-inner iframe{    border-radius: 40px 0 0 40px!important; } and for the box on the right, you can set the border in the Advanced tab: https://forum.muffingroup.com/betheme/uploads/864/X76I4NEG0GWB.…
    in Border radius map Comment by Phil September 2022
  • Hi, Your section has enabled the Full-Screen option. Please, edit it, go to Advanced -> Dimensions and change the Height to default, and the display will be correct. https://forum.muffingroup.com/betheme/uploads/386/FQZSU2EA0T0T.png Thanks
    in Enourmos White space on wide screens Comment by Phil September 2022
  • You had templates deactivated in Betheme -> Theme options -> Global -> Advanced, I have activated them, and everything is working fine now. https://forum.muffingroup.com/betheme/uploads/509/1WFWZ3667ULF.png Best regards
    in Option for megamenu is missing Comment by Phil September 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in BeBuilder content/elements don´t show up Comment by Phil September 2022
  • We edited the files and manage to fix that. Please, check that. Thanks
    in Temeplates Comment by Phil September 2022
  • The root cause is the Wordfance plugin. When I deactivated it, adding content worked fine. Best regards
    in Map problem Comment by Phil September 2022
  • Good to hear that. If you have any other questions or problems, feel free to ask. Best regards
    in BeBuilder Theme Editor doesn't save changes done on the homepage Comment by Phil September 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also please share with us your PHPINFO file. It's really necessary right now. If…
    in There has been a critical error on this website. Comment by Phil September 2022
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
    in pop-ups Comment by Phil September 2022
  • Hi, In the Custom template, Additional Information is an element. https://forum.muffingroup.com/betheme/uploads/775/DOC2QNFV7242.png But there is no option to insert them as tabs. Best regards
    in Product Tabs Comment by Phil September 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Option for megamenu is missing Comment by Phil September 2022
  • Yes, I meant under a specific page. Is it not what you wanted to achieve? Best regards
    in Design option, content width Comment by Phil September 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Failed Theme Update Comment by Phil September 2022
  • Hi, Please, check the following article: https://support.muffingroup.com/how-to/how-to-find-wordpress-page-id-or-post-id/ It is similar to the posts and page IDs like mentioned there. https://forum.muffingroup.com/betheme/uploads/627/CYMYS2XMKWRZ.pn…
    in How do I find image ID numbers for Gallery? Comment by Phil September 2022
  • Sorry, but there is no folder "gekofar". It is completely empty. Best regards
    in Temeplates Comment by Phil September 2022
  • The FTP access you have sent leads to an empty catalog. Can you check that, and send the correct one again through the contact form? Thanks
    in Temeplates Comment by Phil September 2022
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