Phil
Phil
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- Phil
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Still without luck. Are you able to record a video, put it on some video hosting, and send it to me, please? Maybe I am missing something, or I will notice what could be wrong on the video. Thanks
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You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/232/OP1WNOQPFA8Q.png Contact your hosting provider and ask to increase this value to at least 5000. Thanks
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Hi, The border radius for the Image should be set in the Style tab. https://forum.muffingroup.com/betheme/uploads/656/VGTW197NSJWU.png Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We will need to take a closer look at it, so I need to ask you to send the FTP access like previously through the contact form. Remember to attach a link to this forum discussion. Best regards
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So everything is working fine now? I this happens again, please, let me know. Thanks
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Please, use the following CSS code: 1) #Content{ z-index: 1!important; } 2) .if-zoom .image_frame:hover{ transform: scale(1.15)!important; } .if-zoom .image_frame:hover img{ transform: none!important; } Thanks
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Sorry, but we could not replicate this issue in our environment or your website. Can you please check if the same thing happens for you with a different browser and also another device? Also, you can tell me what environment you are using (browser a…
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Sorry that you encountered these problems. However, you did not give us a chance to check the last one you mentioned. If you recreate this issue, we will look at what could be the reason for this behavior. Best regards
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Hi, Sorry that it takes that long. I have contacted the dev team, and they said that they have it on the to-do list. If you send us your WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themefo…
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Hi, The filters are hidden behind the Header, which is why they are not clickable. Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and set the Height value to at least 60, and the filters should work correctly. h…
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Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-install-and-update-bundled-plugins/ There you will find out how to install these plugins. Thanks
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Hi, Please edit your page, and check the option The content: Hide. https://forum.muffingroup.com/betheme/uploads/861/2QD16ML78FFU.png After that, check if this space still appears. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, The video is hidden for a mobile view because some devices do not handle it, and there is no setting to customize its size and position. However, if you need I can send you custom CSS code, that will show the video background. Best regards
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Hi, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance bef…
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Hi, The only option to roll back the update is to use some backup of your website. If you do not have any, you can ask your hosting provider if they have some. Thanks
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Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, with Grid style enabled, and check if it is what you wanted to achieve. .portfolio_group.grid .portfolio-item .desc .desc-wrapper{ display:…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please, open the builder settings, change the Column text editor to Code, refresh the builder, and check if the shortcode works then. https://forum.muffingroup.com/betheme/uploads/252/PJ2PDHPUPDZ5.png If this will not help, you can try this inst…
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Hi, Changing it requires writing a custom CSS code. I can help you with that, but I will need a link to your website. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hi, 1) You have a low max input vars value. https://forum.muffingroup.com/betheme/uploads/159/3RBTZ598NS6Z.png Please, contact your hosting provider to increase this value to at least 5000, and the problem with disappearing content will be gone. 2) …
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
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Hi, Please, go to Betheme -> Theme options -> Translate -> Blog & Portfolio, and there you will be able to change it there. https://forum.muffingroup.com/betheme/uploads/587/U0YQ35DY0NHW.png Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…