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Phil

Phil

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Phil
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  • I need you to send FTP access too. Please, do it through the contact form like previously. Remember to attach a link to this forum discussion. Thanks
    in Elementor plugin stopping generation of preview in Revolution Slider Comment by Phil August 2022
  • 1) Sorry for the misunderstanding. I can see that there is some CSS that controls it. Please, go to Appearance -> Customize -> Additional CSS, and check for this CSS: https://forum.muffingroup.com/betheme/uploads/805/DD37E8S4DNKT.png With it, …
    in Breadcrumbs issue Comment by Phil August 2022
  • Please, try the following CSS code: #Top_bar.is-sticky{    padding: 10px 0; } Thanks
    in sticky header Comment by Phil August 2022
  • I meant the section with which you have problems on the contact page. https://forum.muffingroup.com/betheme/uploads/273/A5AVM8XICF3Y.png Please, also check if it is not enabled in the deprecated options. https://support.muffingroup.com/faq/what-depr…
    in Footer section Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Revolution Slider is not displayed Comment by Phil August 2022
  • Hi, If you use an external SEO plugin, you must disable the built-in fields in the theme options. If you use Rank Math, you do not have to do anything else. If you want to use YOAST, you will have to use the Builder -> SEO option about which you …
    in USING Yoast SEO Plugin Comment by Phil August 2022
  • Hi, Sorry, but I quite do not understand. Can you explain that in more detail, please? It would be best if you attach screenshots showing what you refer to. Thanks
    in WPML | Remove url on the current language Comment by Phil August 2022
  • There is no option to filter it exactly like in your example, on the same page. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestion…
    in filter product Comment by Phil August 2022
  • With the custom template which is used in the demo, you have on that website, there is no option to activate it. You would have to use one of the default styles from the Theme options (Betheme -> Theme options -> Shop -> Single product), an…
    in Product custom tags Comment by Phil August 2022
  • Did you try the fixed style? If not, please, check that because in that case, it would be the best option. You can also check our Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/vid…
    in sticky header Comment by Phil August 2022
  • I had to edit the file in the Betheme folder, and there was a line of code that should be removed. This will also be included in the next update. There is no need of deleting the theme. Please, clear your browser cache and recheck it. It is working…
    in mega menu disappear for sticky header Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us a WordPress dashboard and FTP access priva…
    in It is not possible to select categories in the Shop slider Comment by Phil August 2022
  • Edit the slider element, open the style tab and set the title color there. https://forum.muffingroup.com/betheme/uploads/495/K5IBWNRKR8JR.png Thanks
    in Linking the main menu from the submenu does not work Comment by Phil August 2022
  • 1) Can you send me a screenshot showing what you are referring to, please? 2) Did this space appear after you added the CSS? If yes, please, ensure that all CSS is closed correctly. Also, are you logged into the account on Firefox which has Google p…
    in Breadcrumbs issue Comment by Phil August 2022
  • 1) #Side_slide .aws-container .aws-search-form .aws-form-btn{    background: #191919!important;    border-color: #252525!important; } 2) #wcpay-payment-request-wrapper {    margin: 0 auto; } #wcpay-payment-request-button-separator {    width: 100%…
    in Breadcrumbs issue Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Thanks
    in Be theme declare title-tag support? Comment by Phil August 2022
  • 1) Your Header style is fixed and stays the same after scrolling. You need to change your Header to Classic, for example, in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/202/HVW…
    in Sticky header logo Comment by Phil August 2022
  • Hi, Are you using an external plugin for variations? If yes, please, go to Betheme -> Theme options -> Shop -> General, and disable Custom Variations Swatches. https://forum.muffingroup.com/betheme/uploads/863/UFY8JPADMFI2.png Thanks
    in Product custom tags Comment by Phil August 2022
  • Hi, Edit this slider, click on the "+" icon, open its actions, and remove the two last actions. https://forum.muffingroup.com/betheme/uploads/477/DHIDUU623GIL.png After that, click on the block with the image, click on actions, and add a s…
    in Slider setting Comment by Phil August 2022
  • Hi @stefanju, Please, go to Betheme -> Theme options -> Shop -> Products list, and check if you do not have selected option Use external plugin for featured images. https://forum.muffingroup.com/betheme/uploads/247/IWG9CXCSNA9U.png If it is…
    in Pictures not showing on shop page, only on ITEM page. Please help. Comment by Phil August 2022
  • Please, go to Betheme -> Theme options -> Global -> Slider and set the duration time between slide changes. https://forum.muffingroup.com/betheme/uploads/128/7FTPTDCJBM9Z.png Thanks
    in Linking the main menu from the submenu does not work Comment by Phil August 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Logo, and check the option Remove max-height & padding for Sticky Logo, and check if the display suits you. https://forum.muffingroup.com/betheme/uploads/455/RED19Y0XYX3P.png You c…
    in sticky header Comment by Phil August 2022
  • I have fixed this problem on your website. Please, check it out. Thanks
    in mega menu disappear for sticky header Comment by Phil August 2022
  • It will be released in the next update with should be available this week Best regards
    in Close on ESC key Comment by Phil August 2022
  • At the moment there is no option to achieve that. However, I will pass this idea on to the dev team, so we will discuss it. Best regards
    in Woocommerce errors display wrong while using custom header templates Comment by Phil August 2022
  • Sorry, but the login credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/660/RPRI5WLTUCNK.png Can you check them, and send them again if they are not correct? Thanks
    in Can not display all the catagory Comment by Phil August 2022
  • I tried to log in again a couple of times with the new credentials, but they were not working. https://forum.muffingroup.com/betheme/uploads/139/HCCMRIFCI9ER.png Each time I copied them I ensured that I did not miss any character. Can you check tha…
    in Elementor plugin stopping generation of preview in Revolution Slider Comment by Phil August 2022
  • I tried to enter your dashboard, but this time it is not allowing me to access it. https://forum.muffingroup.com/betheme/uploads/031/0P47N5RCD9SL.png Did you change anything? Best regards
    in Display side cart module don't show the correct currency Comment by Phil August 2022
  • Hi, 1) This requires writing a custom CSS code. Do you need help with that? 2, 3) Please go to Betheme -> Theme options -> Global -> Navigation & share, and it can be disabled there. https://forum.muffingroup.com/betheme/uploads/858/75T…
    in Read more , and blog navigation / how to ON and OFF Comment by Phil August 2022
  • Hi, You can create a custom shop template, put there Shop Categories element, hide the Image, and below that, put the Shop Products element. https://forum.muffingroup.com/betheme/uploads/559/8831QDZI7V0E.png https://forum.muffingroup.com/betheme/upl…
    in filter product Comment by Phil August 2022
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