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Phil

Phil

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Phil
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  • Hi, I did not get your dashboard access from the person who manages emails yet. However, before that, please, edit that Mega Menu, which goes out of frames, and check if the Mega Menu on the left has its position set to left, and the Mega Menu on th…
    in Sub menu error Comment by Phil August 2022
  • Hi, The Furniture Store uses a custom header created with Header Builder 2.0. If you want to change the logo, you need to edit this header. Check the following video tutorials showing how to use this tool: https://support.muffingroup.com/video-tutor…
    in Can't edit content in prebuild theme: Comment by Phil August 2022
  • It is added via custom CSS. Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove the following line: https://forum.muffingroup.com/betheme/uploads/040/RYCXALNTWYQT.png Thanks
    in Change background color Comment by Phil August 2022
  • Hi, Sorry, but I quite do not understand. Can you explain that in more detail, please? Thanks
    in Shortcode of Clients Slider with 4 element in row Comment by Phil August 2022
  • Add this code as well: .section-post-related .col-3 .post-related{  width: 30%!important; } Thanks
    in Portfolio Comment by Phil August 2022
  • Hi, Please, go to Betheme -> Theme options -> Colors -> Content, and change the Highlight Section background. https://forum.muffingroup.com/betheme/uploads/832/8RS1G8L9NU6K.png Thanks
    in Change background color Comment by Phil August 2022
  • I have checked that with the iPhone 12, and the display is correct for me. https://forum.muffingroup.com/betheme/uploads/416/49HKIRVRWSTH.png Please, clear your browser cache, and recheck it. You can have a different background for mobile display w…
    in Problem with header photos in iphone safari Comment by Phil August 2022
  • Some of your products have too small images. In the theme options, there is a setting to choose between 600px and 800px thumbnails size. https://forum.muffingroup.com/betheme/uploads/881/YSIH5CIJOW9D.png If the images have less than 600px in height,…
    in Woocommerce Product list images not cropping Comment by Phil August 2022
  • Please, try to set the Size to Contain in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/839/0T7E0GRP344D.png Thanks
    in Problem with header photos in iphone safari Comment by Phil August 2022
  • Please, also try the following CSS code: .single-portfolio .section-related-adjustment .post-related .date_label{  display: none!important; } Best regards
    in Portfolio Comment by Phil August 2022
  • You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/318/5BU4CNJJXX4G.png Please, contact your hosting provider to increase this value to at least 5000. Best regards
    in Update on page dont work Comment by Phil August 2022
  • The update fixing it will be released next week. You can fix it on your website by modifying two files: wp-content/themes/betheme/functions/builder/class-mfn-builder-woo-helper.php in that file replace the whole "if" with this code: $outpu…
    in Uncropped Images on Tablet and Mobile Comment by Phil August 2022
  • The update fixing it will be released next week. You can fix it on your website by modifying two files: wp-content/themes/betheme/functions/builder/class-mfn-builder-woo-helper.php in that file replace the whole "if" with this code: $outpu…
    in shop_catalog image non supported by WooCommerce v6.8.2 Comment by Phil August 2022
  • The update fixing it will be released next week. You can fix it on your website by modifying two files: wp-content/themes/betheme/functions/builder/class-mfn-builder-woo-helper.php in that file replace the whole "if" with this code: $outpu…
    in Single Product photo size Comment by Phil August 2022
  • Sorry, but I do not see the PHPINFO file in your messages in this discussion. However, it would be best if you send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/…
    in Cannot update page - Editor taking very long or not load at all Comment by Phil August 2022
  • It all depends on how much content you have on your pages, and it is hard to determine the best server configuration. Max input vars are responsible for the amount of content on the pages, so you can try to increase this value to 10000. Also, I can …
    in Sections DISAPPEARING into thin air Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Can not display all the catagory Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in After update, maps don't show on frontend Comment by Phil August 2022
  • There was an issue in the theme files, which we fixed on your environment, and will be included in the next update. Best regards
    in Breadcrumbs issue Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Show slider at top on mobile Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Video Post Type Comment by Phil August 2022
  • Hi, Please, check if you do not have URLs misconfigured in Settings -> General. See the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ It is about missing styles on the pages, but …
    in Header Builder 2.0 Template not working Comment by Phil August 2022
  • I can see that this section has Full Screen option enabled. Please, edit it, and in Advanced -> Dimensions change the Height to Default. https://forum.muffingroup.com/betheme/uploads/245/3ULTKX59TFV1.png Thanks
    in Footer section Comment by Phil August 2022
  • Hi, Unfortunately, we do not have an element that could allow such a display. You can check the Slider Revolution and its extensions. https://www.sliderrevolution.com/ If you would like to see such an element in our theme, please, let us know on th…
    in How can I make something like this? Comment by Phil August 2022
  • Hi, You need to use the Builder -> SEO option. Please, check the following article about it: https://support.muffingroup.com/faq/builder-seo/ Thanks
    in Yoast seo Comment by Phil August 2022
  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and change the background position to fixed, but without cover, and check if the display is better. https://forum.muffingroup.com/betheme/uploads/212/P6PVLC9…
    in Problem with header photos in iphone safari Comment by Phil August 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Update on page dont work Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in change purple price filter Woocommerce Comment by Phil August 2022
  • You can enable coming soon again. 1) To hide the date, go to Betheme -> Theme options -> Blog & Portfolio -> Portfolio, and uncheck the Date from the Meta options. https://forum.muffingroup.com/betheme/uploads/231/PWKKJT9D3CPN.png 2,3) …
    in Portfolio Comment by Phil August 2022
  • Hi, This header is created with the Header Builder. You can see how it works in the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-header…
    in Header Alignment Comment by Phil August 2022
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