Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,814
Last Active
Roles
Moderator

Comments

  • The issue is fixed. Please, check that. Thanks
    in Breadcrumbs issue Comment by Phil August 2022
  • It seems to be an issue in the Theme files. I have passed this info to the dev team, and we will take a closer look at it. Thanks
    in shop_catalog image non supported by WooCommerce v6.8.2 Comment by Phil August 2022
  • Please, try the following CSS code: .mfn-icon-box .title{    text-align: left; } Thanks
    in Icon Box | Different alignment of title and content possible? Comment by Phil August 2022
  • It seems that you have pirated version of Betheme on your website. https://forum.muffingroup.com/betheme/uploads/728/MILCH1O216XI.png In this place, there should be a license key entered. Please, download the newest package from Themeforest, registe…
    in exporting issue Comment by Phil August 2022
  • To check if the problem is related to the Betheme, please, temporarily activate some free theme like Twenty Twenty and check if the same thing happens. If with another theme the problem will be gone, please send us WordPress dashboard access private…
    in Elementor plugin stopping generation of preview in Revolution Slider Comment by Phil August 2022
  • Hi, In the section, create two wraps 1/2. In the left wrap, put two columns, with the margin set to zero and a button added via shortcode. https://forum.muffingroup.com/betheme/uploads/095/C6IT5MZ9LRE3.png In the section options, set the Stretch opt…
    in section creation Comment by Phil August 2022
  • Hi, Sorry, but you have coming soon enabled. Can you disable it for a while, please? Thanks
    in Portfolio Comment by Phil August 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Show slider at top on mobile Comment by Phil August 2022
  • Sorry, but I got from you the dashboard only without the FTP access. Please, send the FTP access too. Thanks
    in Breadcrumbs issue Comment by Phil August 2022
  • Hi @vesindejan, Please, go to Betheme -> Theme options -> Shop -> Products list, change the Image width to 600px and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/024/OWOV5H2OPKDD.png Thanks
    in Single Product photo size Comment by Phil August 2022
  • Great to hear that you manage to resolve the problem. If I can help with anything else, please, let me know. Best regards
    in Not all products shown Comment by Phil August 2022
  • Please, try the following CSS code: .products li .image_frame img{    padding: 20px!important; } Thanks
    in UPDATE template: products no longer displayed! Comment by Phil August 2022
  • Open the Column element with these icons, copy any of them, and replace the icon with the one of your choice. https://forum.muffingroup.com/betheme/uploads/592/S3COLCIZ3GFC.png If you click on the shortcode you will be able to easily edit it, and ch…
    in Consultant 2 theme issues Comment by Phil August 2022
  • Hi, Do you mean the whole demo PSD file, or just images? If you mean images, you need to tell me the demo name, and I will send you links to them. If you want a PSD file of the whole pre-built website, please send this information privately thru the…
    in PSD files of theme's images Comment by Phil August 2022
  • Hi, Can you send me a screenshot showing this white space, please? I do not want to misunderstand you. Thanks
    in Footer section Comment by Phil August 2022
  • Hi, It is set as a Wrap background. Please open the wrap options, and go to Advanced -> Background. https://forum.muffingroup.com/betheme/uploads/440/8CONATKV7QQP.png https://forum.muffingroup.com/betheme/uploads/272/G43PSD4W5HDO.png Thanks
    in From where can change background image? Comment by Phil August 2022
  • Hi, I have checked that on my environment, and the shortcodes seem to work. Can you describe to me the steps you did to reproduce this issue? It would be best if you attach a screenshot showing that. Thanks
    in Shortcodes do not work in column widget when using the block builder Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Video Post Type Comment by Phil August 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Installing pre-built website leads to blank page Comment by Phil August 2022
  • Hi, Did you solve your problem? I have checked your website, and it seems that there are many more than 18 products. https://forum.muffingroup.com/betheme/uploads/935/EWB1D2I0AOE2.png On the category pages too: https://forum.muffingroup.com/betheme/…
    in Not all products shown Comment by Phil August 2022
  • Hey, If you do not see (on our license manager) your license key, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard). Register it again on your domain (through the BeTheme -> Dashboard) an…
    in Package could not be installed. The package contains no files Comment by Phil August 2022
  • Hi, What you ask for requires file customization, which is not allowed in reference to the Item Support Policy. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer.…
    in Add Customs Fields Comment by Phil August 2022
  • If you copied the CSS correctly, then it should work. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason…
    in change purple price filter Woocommerce Comment by Phil August 2022
  • Hi @vasylpostolovskyi, In that case, you should contact your hosting provider. They will be able to help you. Best regards
    in ICONS ARE GONE? [CORS SOLVED WITHIN .HTACCESS] Comment by Phil August 2022
  • We are still investigating it. I suggest checking our official changelog. When the issue will be resolved, will be mentioned there: https://support.muffingroup.com/changelog/ Best regards
    in Mobile menus and sub menus Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in When I try to edit the header I get an error Comment by Phil August 2022
  • Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://the…
    in Banner product Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Not responsive Comment by Phil August 2022
  • Hello, Please go to Betheme -> Theme options -> Header & Subheader -> Header, and set the height to zero. https://forum.muffingroup.com/betheme/uploads/310/76LKVO0PUHZQ.png Thanks
    in Show slider at top on mobile Comment by Phil August 2022
  • Hi, 1) Please, go to Betheme -> Theme options -> Global -> Image frame, and choose to Disable hover effect. https://forum.muffingroup.com/betheme/uploads/518/E8DD0FAH1OWL.png 2) Can you send a screenshot showing that too, please? I do not w…
    in Consultant 2 theme issues Comment by Phil August 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.