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Phil

Phil

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Phil
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  • Sorry, but I did not understand. Can you explain it to me greater, please? Thanks
    in Breadcrumbs issue Comment by Phil August 2022
  • I have logged again to your dashboard, and the creating a new Header and editing existing one works correctly. https://forum.muffingroup.com/betheme/uploads/691/MX0QGLG3ZXXE.png Did you change anything meantime? If it is not working in your environm…
    in BeTheme Header Builder 2.0 Comment by Phil August 2022
  • Hi, I suggest checking the official Slider Revolution manual: https://www.sliderrevolution.com/manual/ You can also check their videos: https://www.youtube.com/watch?v=UWhyvgONQU0 https://youtu.be/hP4oV8SWgKY Thanks
    in ARCHITECT TEMPLATE RESPONSIVE ISSUES Comment by Phil August 2022
  • It should work despite it. Check the following screenshot: https://forum.muffingroup.com/betheme/uploads/171/G8ZCFFA8TC68.png Best regards
    in Breadcrumbs issue Comment by Phil August 2022
  • Sorry, but I do not understand. Can you explain it to me in more detail, please? Thanks
    in BeBuilder and Elementro is not working Comment by Phil August 2022
  • I can see that you do not have the most current Betheme version. Please, update it and check if the problem persists. Thanks
    in Changes do not appear on the site Comment by Phil August 2022
  • You had no conditions assigned to the product template. https://forum.muffingroup.com/betheme/uploads/697/S2F2ROTDFKO1.png I have added it, and it is assigned to the products now. Thanks
    in BeTheme update removed single product template Comment by Phil August 2022
  • Unfortunately, I cannot tell which one exactly it could be as we did not test them with our theme, and I do not know how they affect/change the website. Also, it can be the combination of a couple of plugins, not necessarily one plugin. If any unsup…
    in BeTheme Header Builder 2.0 Comment by Phil August 2022
  • We will need to look deeper into your files, and you need to send us your FTP access. Please, do it like previously through the contact form. Remember to attach a link to this forum discussion. Thanks
    in WooCommerce pages keep breaking Comment by Phil August 2022
  • It seems to be a Betheme issue. I have passed it to the dev team because we need to take a closer look at it. Best regards
    in Uncropped Images on Tablet and Mobile Comment by Phil August 2022
  • Hi, Thanks for your commitment to trying to reproduce this problem. From the information you have sent I can only see that you have a low max input time value. You can contact your hosting provider, and ask to increase this value to 180s, and check …
    in Erased content using BeBuilder Comment by Phil August 2022
  • Hi, I have checked your website, and the menu is correct. https://forum.muffingroup.com/betheme/uploads/976/MAUXR7QZO148.png Please, clear your browser cache, and check if the problem persists. Thanks
    in SPLIT MENU ISSUES Comment by Phil August 2022
  • Hi, Sorry, but the link to your website is not working. Can you check if you have sent the correct one? Thanks
    in Microsoft Edge Comment by Phil August 2022
  • Hi, When you create a custom Header with the Header Builder, you can assign it in the Page Options. https://forum.muffingroup.com/betheme/uploads/861/YIO03V1BWDDH.png Thanks
    in Header builder Comment by Phil August 2022
  • I have checked your website with Twenty Twenty and Twenty Twenty-One themes, and the Elementor did not work with them either, so it is not Betheme related issue. I suggest contacting Elementor support in that case. Best regards
    in Elementor Pro loading stuck with BeTheme after update! Please help! Comment by Phil August 2022
  • You can add inline CSS with a margin like that: <p style="text-align: right; margin-top: 10px; font-size: 20px; line-height: 30px;">    <a style="color: #3a589b; margin: 5px;" href="#"><i class="fab …
    in social media Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Display side cart module don't show the correct currency Comment by Phil August 2022
  • Hi, For that, you would have to create a new menu with a language switcher, assign it as a Social menu top, and activate the Action Bar in the Theme options. https://forum.muffingroup.com/betheme/uploads/117/Z9175SGF0B1H.png https://forum.muffingrou…
    in Header Menu Comment by Phil August 2022
  • Hi, Please, edit the translated version of this page, click on the update button, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/283/3763UK53HL74.png https://forum.muffingroup.com/betheme/uploads/934/3JQ7ULE9WTYF.pn…
    in Wpml translation Comment by Phil August 2022
  • Hi, Sorry, but I do not understand. You already have a language switcher in the Footer. Can you explain in more detail what you want to achieve, please? Thanks
    in Footer Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Appearance, connected user or private mode Comment by Phil August 2022
  • Hi, 1) Please, go to Betheme -> Theme options -> Responsive -> Header, and select the option WPML: Both. https://forum.muffingroup.com/betheme/uploads/843/F6UYK9LEAG2V.png 2) This would require writing a custom CSS code. I can help you with…
    in WPML Mobile Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Shop Header not displaying search bar and icons as in prebuilt site examples Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Script not showing in live site Comment by Phil August 2022
  • Hi, I have checked that on my environment, and the gradient value is not doubled, and it works correctly. Do you have the newest version of Betheme? Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover…
    in BeBuilder Section Advanced Options - Gradient Background Issues Comment by Phil August 2022
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can…
    in Footer Template not showing up on Blog page Comment by Phil August 2022
  • Hi, 1) Please, try the following CSS code instead: #wcpay-payment-request-wrapper, #wcpay-payment-request-button-separator{    display:none!important; } 2) Please send us WordPress dashboard access privately thru the contact form, which is on the ri…
    in BeTheme update removed single product template Comment by Phil August 2022
  • Hi, Please, edit the product template, open the wrap options of the wrap with that text, and disable the Sticky option. https://forum.muffingroup.com/betheme/uploads/738/3ANL32QWMW9M.png Thanks
    in Product title and short product description pushed behind header Comment by Phil August 2022
  • Hi, The icons are not working because there are no icons with such names. Under the link below you will find a list with all available icons. https://muffingroup.com/betheme/elements/icons/ Thanks
    in social media Comment by Phil August 2022
  • If this will happen again on the online website, please, let me know. Best regards
    in Scroll to ID Comment by Phil August 2022
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