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Phil

Phil

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Phil
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  • In the product template, you can add the Product Stock element. https://forum.muffingroup.com/betheme/uploads/009/LQD3P2EUEVNU.png Thanks
  • One of the unsupported plugins is the root cause. I have disabled unsupported plugins, and the Header edit works correctly then. Please, disable your plugins one by one and you will find which causes this issue. Thanks
  • Hi, 1) Sorry, but I quite do not understand. Can you explain in more detail what is happening, please? It would be best if you attach screenshots showing this problem. 2) The jQuery filtering is not working with Load More, and with this feature, you…
  • We need to do a further investigation into this. Please, send us FTP and PHPMyAdmin access, like previously through the contact form. Remember to attach a link to this forum discussion. Thanks
    in site edits Comment by Phil August 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Hi, Please, use the following CSS code: .wc-block-components-price-slider__range-input-progress{    --range-color: #f00!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
  • Hi, You can add it through Betheme -> Theme options -> Global -> Hooks, in the Bottom field. https://forum.muffingroup.com/betheme/uploads/104/MHOFKZLCWXB5.png Thanks
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access privately …
  • Hi, I have checked your Header template, and the logo change works correctly. https://forum.muffingroup.com/betheme/uploads/453/M6B3EO5YN71O.png Did you change it there? Best regards
    in Menu problem Comment by Phil August 2022
  • Hi, The Footer and Header builders were not prepared for the WPML translations. There is a global template for all languages, but the menu translation works correctly. However, it is on our to-do list so that template translations will be included …
  • Hi, Yes, it is okay to ask two questions in one thread. ? 1) At the moment it will not work. However I will contact the dev team, and we will see what can we do about it. 2) You can divide these columns into three wraps, with two columns. Set the sa…
  • Hi, In the Column Text advanced options set the repeat option to No repeat. https://forum.muffingroup.com/betheme/uploads/002/A6WVS70EDCGD.png Thanks
  • Hi, Please, go to Betheme -> Theme options -> Global -> Advanced, and you will find an option to enable the automatic updates there. https://forum.muffingroup.com/betheme/uploads/836/3OAE5M2FZM4A.png Thanks
  • Hi, In the theme options, you assign a template created only with the BeBuilder. Please, check the following article: https://elementor.com/help/woocommerce-single-product-builder/ It shows how to create and connect the Elementor template to your pr…
  • Hi, Please, go to Settings -> General and check if the addresses are correct there. Like in the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Thanks
  • Hi, Sorry, but your private message is missing the WP URL and host address. Can you send them, too, please? Thanks
  • Yes, most likely you do not have the most current version. Please, update it, and this option will appear. Thanks
  • Sorry, but you did not attach PHPMyAdmin access as Pablo asked, so we could not take a look at your database. Can you send it too, please? Thanks
  • Hi, Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to resolve this problem. Thanks
  • Hi, Please, go to Settings -> General and check if the addresses are correct there. Like in the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Thanks
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
  • No, I only changed the conditions for that one template. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, The scroll function should go to the same point each time. We do not support the Scroll Page to ID plugin, so there might be some conflict between our theme and this plugin. Unfortunately, turning off the Betheme script requires theme file modif…
    in Scroll to ID Comment by Phil August 2022
  • Hi, Please, activate some free theme like Twenty Twenty, and check if the edit with Elementor and widgets for Footer works correctly with it. If even with another theme, it will not work correctly, it means that the most likely problem is on the ser…
  • Hi, Please, check the following video: https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ It is a step-by-step tutorial showing how to correctly import the pre-built website. Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • Hi, No, it will not remove anything because all the information is stored in the database. You can also try the following: go to Betheme -> Theme options -> Shop -> Product list, and change the Image width to Old - 600px. https://forum.muff…
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