Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,816
Last Active
Roles
Moderator

Comments

  • You used two conditions that excluded each other. Include: Shop, will do the same as Include: Category - All. So when you exclude all categories, it conflicts with the include condition. If you set only one of these conditions, it will work. Best r…
    in template shop archive Comment by Phil August 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Subheader padding not working. Comment by Phil August 2022
  • If you are checking your website with Google PageSpeed Insights you will find a summary of what is affecting your website most. Look at the following example: https://forum.muffingroup.com/betheme/uploads/622/I7UABYTJEAEF.png Best regards
    in speed for mobile Comment by Phil August 2022
  • 1) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discus…
    in SNS icons on the global menu area Comment by Phil August 2022
  • Hey, This could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#l…
    in Pre Buil Seection does not coming in Comment by Phil August 2022
  • I have fixed that. Please, check the images on your website. Thanks
    in Catalogue image size Comment by Phil August 2022
  • Hi, 1) Can you tell me where the title is repeating, please? 2) To get rid of the breadcrumbs, please, go to Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/373/YCB48D09FO1K.png…
    in How to setup layout for single blog post Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Pages not showing/ loading although content in database Comment by Phil August 2022
  • Hi, So did you handle it? Is there anything else I can help you with? Best regards
    in Change logo size Comment by Phil August 2022
  • Hi, Can you tell me what device did you use where it was not showing, please? Did you try clearing the browser cache? If not, please, do that, and check if it appears then. Thanks
    in Betheme header not showing properly on mobile Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Page flashes unstyled when refreshing Comment by Phil August 2022
  • Hello, Please, check the following link. There you will find instructions about how to improve your website score. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Also for the images, I recommend using the WEBP extension. Moreover, I…
    in speed for mobile Comment by Phil August 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
    in difficulty to update by using Bebuilder Comment by Phil August 2022
  • Hi, The second code can be placed in Betheme -> Theme options -> Global -> Hooks. https://forum.muffingroup.com/betheme/uploads/584/C53GA0EDE6OK.png Thanks
    in Google analytics Comment by Phil August 2022
  • Now it worked. It seems to be a Betheme issue. We will take a closer look at it, but now you can fix it by using the following CSS code: @media only screen and (min-width: 768px){    .header-shop-split.menuo-right #Top_bar .top_bar_right{       orde…
    in Be theme MENU Comment by Phil August 2022
  • Hello! Please, do not share your license key publicly on the forum. If we will need it, we will ask you to send it privately. If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you wan…
    in Licensed website not logged out Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Pagebreak navigation arrows Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in videos on website Comment by Phil August 2022
  • Sorry, but I do not understand. What "Unset" do you mean? Best regards
    in My contact form has a color when using autofill option Comment by Phil August 2022
  • I was able to reproduce this in my environment. Passed this issue to the dev team. It should be resolved in the next update. Best regards
    in Social Icons on BeTheme Header won't open in new page. Comment by Phil August 2022
  • Thanks for explaining how you handled it. It will surely be helpful for others. Best regards
    in Built Mega Menu in Templates and Assigned to Menu but will not work. Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in CSS to add text "MENU" next to hamburger icon Comment by Phil August 2022
  • If the problem persists with the default theme it might mean that there is some problem with your WP or WooCommerce. I recommend reinstalling the WP for your website, and if this will not help, please, contact WooCommerce support. Best regards
    in Critical Error on activation of WooCommerce Comment by Phil August 2022
  • Your server settings seem to be fine. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please…
    in template shop archive Comment by Phil August 2022
  • You have a custom layout created for some pages, but you did not set the logo for this layout. I have set it, and the display is correct now. https://forum.muffingroup.com/betheme/uploads/464/7FRMRJ1YC70F.png Thanks
    in Logo not matching on all pages Comment by Phil August 2022
  • I have checked your website, but it is using a default header template. Can you activate the custom one, so I can take a closer look at it, please? Thanks
    in SNS icons on the global menu area Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Woocommerce sidebar at the TOP of the page Comment by Phil August 2022
  • 1) Yes, there is an option for that. You need to add an Icon element and choose its type to be Search. https://forum.muffingroup.com/betheme/uploads/857/H66FGCK4Y810.png 2) There is no option to do an online meeting. Only through the forum or thru t…
    in Search results are displayed with WP menu style instead of Betheme Header Builder 2.0 setup Comment by Phil August 2022
  • Hi, There is a Transparent header style that you can use. https://forum.muffingroup.com/betheme/uploads/822/H561FECA8GYN.png If you would like to assign it to specific pages, you can use the layout feature. https://support.muffingroup.com/video-tuto…
    in Transparent header Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Blog Pages - Pagination broke Comment by Phil August 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.