Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,822
- Last Active
- Roles
- Moderator
Comments
-
I was looking at that on Firefox, and it was working, but on Chrome, it did not. I checked that, and unfortunately, there is no option to achieve that. Best regards
-
Hi, Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Follow the steps from there, and check if the problem persists. Thanks
-
Hi, You can go to Betheme -> Theme options -> Fonts -> Size & Style, disable the auto font size, and manually set font sizes for mobile devices: https://forum.muffingroup.com/betheme/uploads/268/PGXFDQAW0EG6.png But with it, you will ha…
-
You are welcome. I am glad I could help. ? Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
The categories element had a custom Width set for the desktop display to 1000px. However, as you did not set the width for the mobile view, it inherited the value from the desktop, which is why it was not displaying correctly. I have set the width t…
-
It can be set in the Theme options under the SEO tab. https://forum.muffingroup.com/betheme/uploads/618/Y47FSQEGRE3E.png Thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
The PageSpeed enabled on your server was causing this issue. After disabling it, the mobile menu works correctly. Thanks
-
Sorry, but I still did not receive any private message from you. Did you attach a link to this forum discussion? If not, please, send a second message but with this link. However, before doing that, you can also try the following: open the regular e…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
You mean the Sticky header, right? If yes, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Top_bar.is-sticky .container{ max-width: 1220px!important; } Thanks
-
You can either disable it globally for the whole website (so it will not appear anywhere else) in Betheme -> Theme options -> Header & Subheader -> Subheader: https://forum.muffingroup.com/betheme/uploads/240/WYNHVUQF0Y20.png Or if you …
-
Hi, Do you mean the video that appears after clicking on the play button? I have checked it, and it autoplay, and does not show the recommendations, so did you handle it? Best regards
-
Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
-
Hi, 1) From version 20, we have introduced a new way of installing sliders. When you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot for bette…
-
Hi @Simply180, Did you use the plugin that Pablo sent the link to? It is specially created for our theme and replaces URLs for Theme options and BeBuilder. https://forum.muffingroup.com/betheme/uploads/042/9Z8F5XGOUY6B.png Best regards
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
So everything is fine now? Is there anything else I can help you with? Thanks
-
Hi, Please, open the Wrap options Advanced -> Positioning and check the option Stretch columns. https://forum.muffingroup.com/betheme/uploads/811/EX3889RFAYIT.png Thanks
-
Can you attach a screenshot showing where you have this problem? The background for images on the page you have sent is transparent. https://forum.muffingroup.com/betheme/uploads/734/8QV0QD9LDYMO.png Best regards
-
Unfortunately, I cannot recommend anything else. The Slider uses JS to calculate its size and position, and applying more CSS code to it would completely destroy its display. Best regards
-
Please, go to Betheme -> Theme options -> Shop -> General, and Disable the Custom Variation Swatches. https://forum.muffingroup.com/betheme/uploads/395/9XGDU53N1IYT.png Thanks
-
Hi, Please, do not share your login credentials on the forum, as anybody can see them. If you want to share them, please send this information privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, a…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Of course, I suggest using the one from the Betheme because it is created by us, so it is integrated in the best way. However, as we support the W3 Total Cache, you can try this plugin too, but notice that the fewer plugins you have the better, so i…
-
Hi, Can you explain in more detail what you want to achieve, please? Should the mobile version show the desktop one, or should it be inaccessible? You can turn off the responsiveness in Betheme -> Theme options -> Responsive -> General and …
-
Hi, To change the size of the images used in the portfolio/blog, please navigate to theme options -> blog, portfolio & shop -> featured image. Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the image…
-
Hi, Please, tell me what version of Betheme, WP, and PHP you have. Moreover, please, turn off all of your plugins, and check if this problem persists. Thanks