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Phil

Phil

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Phil
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  • Please, install Disable Real MIME Check plugin, and see if this problem persists. Thanks
    in Setting favicon Comment by Phil June 2022
  • Hi, Please, edit your page/post, and in the Page Options, scroll to the SEO section, and there you will be able to set this image. https://forum.muffingroup.com/betheme/uploads/087/6FDB2X9PBUOC.png However, if you use an external SEO plugin, this sh…
    in Social Sharing Image Comment by Phil June 2022
  • Sorry, but I quite do not understand. Can you explain in more detail what is happening, please? It would be best if you attach screenshots showing your issues. Thanks
    in pre-built websites clothingstore Comment by Phil June 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in Default Blog Page conflict with Bootstrap plugin Comment by Phil June 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in BeTheme's side cart does not work with varnish Comment by Phil June 2022
  • It is in the same location but the file is named header-top-area.php. Thanks
    in Search bar results Comment by Phil June 2022
  • Hi, Please check the following article: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ There you will find possible reasons for this error. Thanks
    in Child Theme Installation Error Comment by Phil June 2022
  • Hi, You can create a section with four wraps: 2/5, 1/5, 1/5, 1/5. https://forum.muffingroup.com/betheme/uploads/597/4ZJ8Z9MHNB2D.png In the Section, options set the wraps to be the same height and set some custom height for wraps. (you can set it to…
    in Can I achieve this UX design with BeBuilder? Comment by Phil June 2022
  • I can see that the layout slightly changed, and I am not sure what exactly you want to achieve now. However, I suggest checking the Responsive options with which you can hide sections/wraps/elements for particular resolutions: https://forum.muffingr…
    in Images not or only partially recognizable in mobile version Comment by Phil June 2022
  • Sorry, but the FTP you have sent directs to the empty catalog. Can you check that, and resend the access, please? Thanks
    in Mobile menu doesn't work Comment by Phil June 2022
  • You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/660/DA9GSZDFDXYR.png Please, contact your server administrator, and ask to increase it to 5000. Thanks
    in Newly created elements not saving Comment by Phil June 2022
  • I have activated the Twenty Seventeen theme on your website, and I was not able to enter the page edit either. It means that the root cause is not in the Betheme, so I will not be able to help you, unfortunately. The problem can be with your WP inst…
    in can't edit any pages Comment by Phil June 2022
  • Please, set the Full Width in the Advanced options of the section. https://forum.muffingroup.com/betheme/uploads/774/A0V880RU4VRM.png Thanks
    in Google Maps not full-size on mobile Version Comment by Phil June 2022
  • 2) Please, replace the previous code with this one: .menu-highlight #Top_bar #menu > ul > li.current-menu-item, .menu-highlight #Top_bar #menu > ul > li.hover{   background: #f7593e; } 3) Sorry, but I quite do not understand. Can you exp…
    in three questions: Background not scrolling when scrolling ... Comment by Phil June 2022
  • Hi, Please check our documentation, and ensure that you have done all installation steps correctly. https://support.muffingroup.com/documentation/installation-updates/ If you have done everything right, please send us the WordPress dashboard access …
    in Cannot register the theme Comment by Phil June 2022
  • Do you have any caching tools enabled on your server? If yes, please disable them. Thanks
    in Different page view in the BeBuilder and browser Comment by Phil June 2022
  • Hi, Please, go to Appearance -> Widgets, choose the widget with this text, and on the bar that appears, you will be able to set the text to the center. https://forum.muffingroup.com/betheme/uploads/297/JN9KMFQQPUPK.png Thanks
    in Can't center footer text Comment by Phil June 2022
  • Did you put it in the location where Pablo told you? If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the…
    in centralized menu Comment by Phil June 2022
  • Hi, Do you have the newest version of Betheme? If not, please, update your Theme, and it will appear. Thanks
    in pre-built websites clothingstore Comment by Phil June 2022
  • Sorry, but what you have sent me is not FTP but dashboard access. Can you send me your FTP, please? Thanks
    in Mobile menu doesn't work Comment by Phil June 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Newly created elements not saving Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in difference between pre built section and normal section Comment by Phil June 2022
  • Please, open the main Shop page and set the Full Width layout for a sidebar. https://forum.muffingroup.com/betheme/uploads/385/OVAK3QWQ44VG.png If you are using a template for your shop you can set it there too. Thanks
    in Breadcrumbs issue Comment by Phil June 2022
  • Please, download the package from ThemeForest and replace the current one. Thanks
    in Different page view in the BeBuilder and browser Comment by Phil June 2022
  • Yes, they should work everywhere on the website. Best regards
    in Shortcode generator Comment by Phil June 2022
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and check the option Full Width. https://forum.muffingroup.com/betheme/uploads/640/4MAIYBBS6VTU.png Thanks
    in Remove lines of the menu Comment by Phil June 2022
  • Glad to hear that. Please let me know if I can help you with anything else. Thanks
    in woocommerce selection box black Comment by Phil June 2022
  • Oh sorry for the misunderstanding. Then this should be probably done by writing a custom CSS code. I can take a look at it but I will need a link to your website. Thanks
    in how to justify texts in footer Comment by Phil June 2022
  • Hi, You have an option Full width | except mobile enabled for that section. Please, edit it, and uncheck this option. https://forum.muffingroup.com/betheme/uploads/881/221SWKPSYFLC.png Thanks
    in Google Maps not full-size on mobile Version Comment by Phil June 2022
  • Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
    in Website Extremely slow Comment by Phil June 2022
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