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Phil

Phil

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Phil
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  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and I will check what can I suggest to you. Notice! Please attach a link to this forum discussio…
    in Images not or only partially recognizable in mobile version Comment by Phil June 2022
  • Hi, 1) Please use the following CSS code: body{    padding-top: 10px!important; } 2) .menu-highlight #Top_bar #menu > ul > li.current-menu-item{    background: #f7593e; } 3) But it does not scroll. It stays in one place. But if you want it to…
    in three questions: Background not scrolling when scrolling ... Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Edit Revslider for Manicure Prebuilt theme Comment by Phil June 2022
  • Please, try the following CSS code: .search-results .mcb-sidebar{    display: none; } .with_aside .sections_group{    width: 100%!important; } Thanks
    in Breadcrumbs issue Comment by Phil June 2022
  • Hi, Please, go to Betheme -> Dashboard, and check if the API server connection is okay. https://forum.muffingroup.com/betheme/uploads/932/UMANOURI4V5R.png Moreover, please, contact your server administrator, and ask if your server does not block…
    in Error install plugin! Comment by Phil June 2022
  • Hi, The favicon should be changed in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/271/S24EO4ORI3ZW.png Notice that the icon should be 32x32 px and should have a .ico extension. I suggest usin…
    in Setting favicon Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Editing Theme Comment by Phil June 2022
  • Hi, Good to hear that you found the root cause. If you have any other questions or problems, please, let me know. Thanks
    in critical error when activating BeBuilder on website Comment by Phil June 2022
  • No, none of these settings will be lost because they are stored in the database (unless you modify your database). However, if you want to feel completely safe, you can create a backup of your website with the Duplicator plugin. https://wordpress.or…
    in Updating failed, The theme is in the latest version... Comment by Phil June 2022
  • Hi, Please, go to Betheme -> Theme options -> Menu & Action Bar -> Action bar, check the option Show above header, and in the Phone field put the phone number. https://forum.muffingroup.com/betheme/uploads/464/A06JAARNV7SG.png However, …
    in Trying to add phone number to top right of header Comment by Phil June 2022
  • Hi, Please, go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and there you will be able to exclude unused categories. https://forum.muffingroup.com/betheme/uploads/197/ABWVK2J9GUNO.png Thanks
    in Hide Unused Categories on Blog Page Comment by Phil June 2022
  • You are welcome. If you have any other questions or problems, feel free to ask. Thanks
    in WPBakery Page Builder wont update Comment by Phil June 2022
  • Hi, The child themes, which can be downloaded from the ThemeForest with our package, are completely clean. Modifications in the child theme are done by a person who decides to modify some theme functionality, mostly the person who manages the websit…
    in Child theme interfering with shortcodes and other functions with product plugin Comment by Phil June 2022
  • 1) Please, try the following CSS code: .content_slider.carousel .content_slider_ul li{    padding: 0!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) The auto slide from the Theme options works globally for …
    in Clients Slider - Change size of images Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in BeTheme's side cart does not work with varnish Comment by Phil June 2022
  • Hi, Please, go to Appearance -> Widgets, choose the widget with this text, and on the bar that appears, you will be able to set the text to the center. https://forum.muffingroup.com/betheme/uploads/529/CPE1O04AASUJ.png Thanks
    in how to justify texts in footer Comment by Phil June 2022
  • Thanks. I was able to reproduce it in my environment. I will pass it to the dev team too. As a temporary fix, you can use the following CSS code: .button-default .button_right .button_icon::after{    right: -12px!important;    width: calc(100% + 20p…
    in bugs in new version Comment by Phil June 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in can't edit any pages Comment by Phil June 2022
  • Hi, We do not have a feature to create your own custom shortcodes. However, you can find shortcodes for the BeBuilder elements under the following link: https://muffingroup.com/betheme/elements/ Best regards
    in Shortcode generator Comment by Phil June 2022
  • I am glad I could help. If you have any other questions, feel free to ask. Thanks
    in Yoast/All-In-One-SEO Do Not read/identify page/post content with BeTheme Comment by Phil June 2022
  • Hi, Please, go to Betheme -> Theme options -> Menu & Action Bar -> Menu, and check the option Hide Border between Items. https://forum.muffingroup.com/betheme/uploads/224/FZ7OFULC7JYI.png Moreover, please, check if you have created the …
    in Remove lines of the menu Comment by Phil June 2022
  • 1) I have created a new page (BeSupport testpage), added a background image, and the background with the overlay works correctly. https://forum.muffingroup.com/betheme/uploads/714/48CVFJGTE2KV.png 2) I can see that you do not have the newest version…
    in Different page view in the BeBuilder and browser Comment by Phil June 2022
  • Hi, I have checked that page, and everything is updating correctly. https://forum.muffingroup.com/betheme/uploads/302/UN4CQPU707LZ.png https://forum.muffingroup.com/betheme/uploads/077/22ZMFVJ5RZDF.png Are you sure that you were not editing the tabl…
    in Cannot see the updates Comment by Phil June 2022
  • Hi @vasylpostolovskyi, 1) The video autoplay issue was resolved in the recent update. Please, update your theme, and all should be fine. 2) You can add this parameter in the parameters field, and your video will start from this second. https://forum…
    in Video is autoplaying Comment by Phil June 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in woocommerce selection box black Comment by Phil June 2022
  • Hi, Did you set this image as Background in Betheme -> Theme options -> Global -> General? https://forum.muffingroup.com/betheme/uploads/635/ULAAYVPJCW7O.png If not, please, set it there. Thanks
    in Background image should frame the website Comment by Phil June 2022
  • Hi, The inline width can be enabled in the Advanced tab under the Dimensions. https://forum.muffingroup.com/betheme/uploads/291/5IF4271NF2T3.png Thanks
    in inline element Comment by Phil June 2022
  • Hi @carvalhoaraujo, Did you try to disable the plugins? If not, please do that, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in BeBuilder not working Comment by Phil June 2022
  • Hi, From the SEO plugins, I strongly recommend using RankMath. This plugin does not require changing BeBuilder content into SEO-friendly format because this plugin reads the content directly from the builder. About the cache, I suggest checking the …
    in SEO & Cache Comment by Phil June 2022
  • how do i insert css code in a reply like you guys have been doing on the previous pages of this discussion? 1) Do you mean in the forum? If yes, you need to select code, click on the icon on the left, quote, and Code Block. https://forum.muffingroup…
    in Breadcrumbs issue Comment by Phil June 2022
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