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Phil

Phil

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Phil
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  • Their Ticket Support is available for people who purchase their license. You can read more about it under the following link: https://www.sliderrevolution.com/faq/why-isnt-support-included-with-my-bundled-version/ Best regards
    in display issues on mobile Comment by Phil June 2022
  • I have checked your website, and it is working correctly. The section that should be visible only for tablets is visible only for tablets. https://forum.muffingroup.com/betheme/uploads/255/WR33YCPC8CDR.png Best regards
    in responsive for the tablet does not work Comment by Phil June 2022
  • Are you sure that you made your modifications on the correct website? I have made the modifications on your websites, and they work, but I noticed that you have sent me dashboard access to a website with a different domain name. https://forum.muffin…
    in Button on the iPhone side by side Comment by Phil June 2022
  • Then without FTP access, we cannot do much because we need to take a deeper look at the root cause. Best regards
    in Betheme and WooCommerce product page remove paddings Comment by Phil June 2022
  • I do not mean the plugins but the caching tool on the server. Sometimes servers have their own caching tools which can be disabled. Best regards
    in Mobile menu doesn't work Comment by Phil June 2022
  • Hi, Please, edit these pages, and in the empty wraps, put a divider with about 300px height. https://forum.muffingroup.com/betheme/uploads/389/WQKRSY97A5HH.png https://forum.muffingroup.com/betheme/uploads/444/V9D8PUYBV6QW.png Thanks
    in Images not or only partially recognizable in mobile version Comment by Phil June 2022
  • The image will not work there, and you can only put there a different icon or text. Best regards
    in Change menu image Comment by Phil June 2022
  • Hi, Can you send me a link to that example website, please? I want to take a closer look at it because I do not want misunderstandings. Thanks
    in dropdown menu Comment by Phil June 2022
  • Hi, For that, you will probably have to use some third-party plugin, but we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose…
    in IDX Integration Comment by Phil June 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/215851#Comment_215851 When you look at this your screenshot, you can see that the message looks exactly as you set it there. Please, watch this video tutorial again: https://www.youtube.com/wa…
    in Amending copywrite section Comment by Phil June 2022
  • Hi, The text should be aligned left if you set it in the Style tab. https://forum.muffingroup.com/betheme/uploads/862/TYTV2JAQ6Z59.png Did you change it for all languages or only for one? If it is not working, please send us WordPress dashboard acce…
    in align center Comment by Phil June 2022
  • Hi, I suggest using the Hover Color element for that because, in the Column Text, you do not have an option to change the text color on hover. https://forum.muffingroup.com/betheme/uploads/954/4TYOYU8X3EQ0.png Thanks
    in Column hover change text color Comment by Phil June 2022
  • Hi, Sorry, but we provide this forum in English only. Rewrite your question in English, please. Moreover, remember to attach a link to the website you refer to, and screenshots showing your problem. Thanks
    in como cambiar compra Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sidebar removal Comment by Phil June 2022
  • Hi, Please, open the Page Options, and set the Subheader to Hide. https://forum.muffingroup.com/betheme/uploads/500/A6V5ZIITF04J.png Thanks
    in Hide page title Comment by Phil June 2022
  • In the String Translation choose betheme domain, and in Search for put "All". https://forum.muffingroup.com/betheme/uploads/828/71WE0KNA0ATN.png Thanks
    in JQuery filtering on Secondary Language Comment by Phil June 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Home page banners Comment by Phil June 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in How can I have two different footers with Betheme? Comment by Phil June 2022
  • 1, 2) Can you attach a screenshot showing it, and tell me which page behaves like this, please? I have modified a little page that Pablo created (MfnTest), and all changes are visible both on the backend and on the actual page. 3) Can you send a lin…
    in Padding in Advanced > Spacing show in BeBuilder, but don't render on actual page. Comment by Phil June 2022
  • Sorry, but the link you sent is not working. Are you sure that it is correct? https://forum.muffingroup.com/betheme/uploads/443/0I7K6U1JXKGQ.png Thanks
    in Missing hamburger menu in mobile format Comment by Phil June 2022
  • This option should be enough. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach …
    in responsive for the tablet does not work Comment by Phil June 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Update problem Comment by Phil June 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in submenu dont'work Comment by Phil June 2022
  • Sorry, but we did not test this script with the theme. Our policy states that we do not support custom codes, so, unfortunately, we cannot help you. Thanks
    in CSS styles for a subscription form Comment by Phil June 2022
  • Hi, The Classic and Simple styles are global for the whole page, and they can be selected in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/193/NTBLD244FDAQ.png Best regards
    in How it works element - how to choose classic mode? Comment by Phil June 2022
  • Hi, Please, go to WooCommerce -> Settings -> Products, disable the AJAX option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/020/B5GYFNDTJ37M.png Thanks
    in My basket look empty at first Comment by Phil June 2022
  • Hi, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance bef…
    in mobile header Comment by Phil June 2022
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ There you will find what the deprecated mean. About the move up, please, see the video tutorial below: https://support.muffingroup.com/…
    in Deprecated and move up Can not see it Comment by Phil June 2022
  • Hi, Do you mean the hamburger icon? If yes, in the Menu button text put the <i> tag with the icon of your choice. https://forum.muffingroup.com/betheme/uploads/454/2HBXGH4F2TVO.png <i class="icon-lamp"></i> Thanks
    in Change menu image Comment by Phil June 2022
  • Hi, Please, see our documentation, and check if you have done all the installation steps correctly. https://support.muffingroup.com/documentation/installation-updates/ Thanks
    in Wordpress affected after theme uploaded Comment by Phil June 2022
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