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Phil

Phil

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Phil
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  • Thanks for reporting. I have passed it to the dev team, so we will take a second look at it. Sorry for the obstacle, Best regards
    in Hover text color in buttons wrong Comment by Phil June 2022
  • Your server settings do not meet the Betheme requirements. https://forum.muffingroup.com/betheme/uploads/166/O80ZH4RQIW9M.png Please, contact your hosting provider to increase these values: max input time to 180 max input vars to 5000 Thanks
    in Content from Website is missing after Updates from 25.1.9.1 Comment by Phil June 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Button on the iPhone side by side Comment by Phil June 2022
  • Use this code instead: @media (min-width:768px) { #Filters .filters_wrapper ul li{ width: 25% !important;} } Thanks
    in something changed unexpectedly in the blog overview and categories are shown incorrect Comment by Phil June 2022
  • Do you have any caching tools enabled on your server? If yes, please, turn them off, and recheck it. Thanks
    in Mobile menu doesn't work Comment by Phil June 2022
  • Hello, 1) Please check the following video tutorial showing how to set the main blog page. https://support.muffingroup.com/video-tutorials/how-to-create-and-manage-a-blog-page/ 2) You can use the Portfolio element and select to display a particular …
    in Custom templates for specific categories Comment by Phil June 2022
  • Hi, It is an issue that occurred with the recent updates. The fix for it will be released today. Thanks
    in White image background Comment by Phil June 2022
  • 1) Please, check the following link: https://account.sliderrevolution.com/portal/?redirect_to=supportsystem 2) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffi…
    in display issues on mobile Comment by Phil June 2022
  • Actually, the update with the background overlay is already out. So now, you can easily set it in the Advanced tab. https://forum.muffingroup.com/betheme/uploads/086/7YOI8ZMNWGOR.png Thanks
    in Video background setting Comment by Phil June 2022
  • Sorry, but we do not know what changes you made in your files, and we do not provide help with the child theme modifications. In that case, you should contact your web developer instead. Best regards
    in Duplicate mobile menu Comment by Phil June 2022
  • 1) The slider type can be changed in Module General Options -> Layout. https://forum.muffingroup.com/betheme/uploads/946/J0QDQWYD6DKI.png 2) The Slider Revolution Ticket Support is available only for people with a license to their product. Howeve…
    in Can Revolution Slider auto play video on the background? Comment by Phil June 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Menu not working properly - Details in the video. Comment by Phil June 2022
  • Hi, Please, update your Betheme to the newest version, turn off all of the plugins, and check if the problem persists. If this will not help please send us WordPress dashboard access privately thru the contact form, which is on the right side at htt…
    in Fatal error in the theme Betheme with PHP8 Comment by Phil June 2022
  • Hi, Did you try to use the style Flat carousel with titles for the Slider element? https://forum.muffingroup.com/betheme/uploads/050/UMPAW6KTBFKX.png If not, please, check it because it puts the images side by side. Thanks
    in Clients Slider - Change size of images Comment by Phil June 2022
  • Hi, Can you tell me the name of this plugin, please? If this is a plugin that we do not support, I will not be able to help you because we have not tested it, and we do not know how it works. Best regards
    in CSS styles for a subscription form Comment by Phil June 2022
  • Hi, The blocks in the backend builder might be a little confusing because they take a different amount of space than on the actual page. If you want the text shown under the image, you should put these elements in two wraps: 3/4 and 1/4. Please, see…
    in Scan our Column Text does not show in the correct column Comment by Phil June 2022
  • Hi, The BeBuilder is available for Pages, Posts, Products, and Portfolios. As Pablo mentioned, anything further than that requires file modifications, which is not allowed. Best regards
    in BE Builder for Post Type Comment by Phil June 2022
  • Hi, Please, try to download the newest package from ThemeForest, and upload and replace the current one you have in your WP dashboard. Thanks
    in Updating failed, The theme is in the latest version... Comment by Phil June 2022
  • Hi, Please, open the Elementor Site Settings, go to Layout, and in Stretched Section Fit to input put #Wrapper. https://forum.muffingroup.com/betheme/uploads/483/JZH2K87W004F.png https://forum.muffingroup.com/betheme/uploads/154/NRJ5QNEKAD50.png Tha…
    in Content on my website runs under the vertical menu Comment by Phil June 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in new content does not save Comment by Phil June 2022
  • Hi, It is a problem with the WPML, which does not show the categories correctly. In that case, you should contact WPML support, as we investigated this issue, and it does not come from our theme. Best regards
    in Portfolio filters not working properly Comment by Phil June 2022
  • Hi, You need to decrease the size of the wraps in the mobile view with the gray bar that appears on hover. https://forum.muffingroup.com/betheme/uploads/162/M65IF00A6GWP.png Thanks
    in Button on the iPhone side by side Comment by Phil June 2022
  • Hi, Did you try using the new responsive options? You can find them under the advanced tab in the element. https://forum.muffingroup.com/betheme/uploads/765/DJB0W6ZGZTYN.png Please, try these settings, and check if the problem persists. Thanks
    in responsive for the tablet does not work Comment by Phil June 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .product-gallery-zoom .woocommerce-product-gallery__image:hover .wp-post-image{    opacity: 1!important; } Thanks
    in Zoom prodcut image is not working Comment by Phil June 2022
  • Hi, I can see that you have under maintenance enabled. https://forum.muffingroup.com/betheme/uploads/730/F3A3TEDC4I0S.png Can you turn it off for a while, please? Thanks
    in Responsivity issues on mobile Comment by Phil June 2022
  • Hi, You have a CSS code that overwrites the one you mention in the first message. https://forum.muffingroup.com/betheme/uploads/076/E7P9Z4LBG7S4.png When I commented it, the display is correct. https://forum.muffingroup.com/betheme/uploads/142/ASDZA…
    in something changed unexpectedly in the blog overview and categories are shown incorrect Comment by Phil June 2022
  • Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-manage-them/ There you will find instructions on how to create and manage your sidebars. Thanks
    in side bar widget Comment by Phil June 2022
  • Hi, This issue appeared with the recent update with the mask shapes. The fix for it will be released today, and when you update your theme, everything will be fine. Sorry for the obstacles, Best regards
    in Bug adding Youtube videos Comment by Phil June 2022
  • You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/489/GP0OEYT58ZQR.png Please, contact your server administrator to increase it to at least the minimum required 5000. Thanks
    in Created content is not reflected on the page Comment by Phil June 2022
  • Hi, Sorry, but the privileges of the user you have sent are limited, and we could not check your problem. Please, change it so this user has admin rights. Thanks
    in Betheme and WooCommerce product page remove paddings Comment by Phil June 2022
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